... IT support team. As a Help Desk Specialist, you will be the initial point of contact for employees or customers seeking technical assistance via phone, email, or chat. You will diagnose hardware ...
... IT support team. As a Help Desk Specialist, you will be the initial point of contact for employees or customers seeking technical assistance via phone, email, or chat. You will diagnose hardware ...
IT Help Desk Tech Tier 2
Montgomery Village, MD · On-site
$40K - $45K/yr
POSITION SUMMARY Reporting to The IT Manager at CSAAC, the IT Helpdesk Tech Tier 2 is responsible ... Provide helpdesk support for all computer users at all CSAAC facilities. Approximately 250 ...
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IT Help Desk Tech Tier 2
Montgomery Village, MD · On-site
$40K - $45K/yr
POSITION SUMMARY Reporting to The IT Manager at CSAAC, the IT Helpdesk Tech Tier 2 is responsible ... Provide helpdesk support for all computer users at all CSAAC facilities. Approximately 250 ...
Helpdesk Support Specialist
Baltimore, MD · On-site
... or chat. This person will help troubleshoot technical issues, provide guidance on problem ... As technology evolves, organizations are forced to become more nimble to maintain a competitive ...
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Helpdesk Support Specialist
Baltimore, MD · On-site
... or chat. This person will help troubleshoot technical issues, provide guidance on problem ... As technology evolves, organizations are forced to become more nimble to maintain a competitive ...
Helpdesk Support Specialist
Baltimore, MD · Hybrid
$30 - $33/hr
We are a well established, and growing technology firm that provides cutting-edge services to ... or chat. This person will help troubleshoot technical issues, provide guidance on problem ...
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Helpdesk Support Specialist
Baltimore, MD · Hybrid
$30 - $33/hr
We are a well established, and growing technology firm that provides cutting-edge services to ... or chat. This person will help troubleshoot technical issues, provide guidance on problem ...
Helpdesk Support Specialist
Baltimore, MD · On-site
$30 - $33/hr
We are a well established, and growing technology firm that provides cutting-edge services to ... or chat. This person will help troubleshoot technical issues, provide guidance on problem ...
Helpdesk Support Specialist
Baltimore, MD · On-site
$30 - $33/hr
We are a well established, and growing technology firm that provides cutting-edge services to ... or chat. This person will help troubleshoot technical issues, provide guidance on problem ...
The IT Support Helpdesk Technician serves as the primary point of contact for end users ... Responsibilities : • Respond to support requests received by phone, email, chat, walk-up, or ...
The IT Support Helpdesk Technician serves as the primary point of contact for end users ... Responsibilities : • Respond to support requests received by phone, email, chat, walk-up, or ...
IT Support Technician
Capitol Heights, MD · On-site
$60K - $80K/yr
Today, we help organizations transform the way people work by integrating commercial interiors ... End User Support • Provide first-level technical support via phone, email, chat, web portal, and ...
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IT Support Technician
Capitol Heights, MD · On-site
$60K - $80K/yr
Today, we help organizations transform the way people work by integrating commercial interiors ... End User Support • Provide first-level technical support via phone, email, chat, web portal, and ...
IT Support Technician
Capitol Heights, MD · On-site
$60K - $80K/yr
Today, we help organizations transform the way people work by integrating commercial interiors ... End User Support • Provide first-level technical support via phone, email, chat, web portal, and ...
IT Support Technician
Capitol Heights, MD · On-site
$60K - $80K/yr
Today, we help organizations transform the way people work by integrating commercial interiors ... End User Support • Provide first-level technical support via phone, email, chat, web portal, and ...
IT Support Technician
Capitol Heights, MD · On-site
$60K - $80K/yr
Today, we help organizations transform the way people work by integrating commercial interiors ... End User Support • Provide first-level technical support via phone, email, chat, web portal, and ...
IT Support Technician
Capitol Heights, MD · On-site
$60K - $80K/yr
Today, we help organizations transform the way people work by integrating commercial interiors ... End User Support • Provide first-level technical support via phone, email, chat, web portal, and ...
Help Desk Support
Aberdeen, MD · On-site
$48K - $50K/yr
Company Description 22nd Century Technologies, Incorporated (TSCTI) is a government focused ... Helpdesk Support Location: Aberdeen, MD Client: ATEC Duration: Full Time Must :Interim Secret ...
Help Desk Support
Aberdeen, MD · On-site
$48K - $50K/yr
Company Description 22nd Century Technologies, Incorporated (TSCTI) is a government focused ... Helpdesk Support Location: Aberdeen, MD Client: ATEC Duration: Full Time Must :Interim Secret ...
IT Support Help Desk Specialist (Tier 1 & 2)
$25.12 - $31.25/hr
Position Overview The IT Support Helpdesk Technician serves as the primary point of contact for end ... Respond to support requests received by phone, email, chat, walk-up, or ticketing system.
IT Support Help Desk Specialist (Tier 1 & 2)
$25.12 - $31.25/hr
Position Overview The IT Support Helpdesk Technician serves as the primary point of contact for end ... Respond to support requests received by phone, email, chat, walk-up, or ticketing system.
IT Support Help Desk Specialist (Tier 1 & 2)
Windsor Mill, MD · On-site
$25.12 - $31.25/hr
Position Overview The IT Support Helpdesk Technician serves as the primary point of contact for end ... Respond to support requests received by phone, email, chat, walk-up, or ticketing system.
IT Support Help Desk Specialist (Tier 1 & 2)
Windsor Mill, MD · On-site
$25.12 - $31.25/hr
Position Overview The IT Support Helpdesk Technician serves as the primary point of contact for end ... Respond to support requests received by phone, email, chat, walk-up, or ticketing system.
IT Help Desk Support - Level II
$65K - $80K/yr
Summary Our client is a leading IT Solutions Company located in the Ellicott City, MD area and they are in need of a Help Desk Support Level II Technician . A qualified candidate would have both ...
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IT Help Desk Support - Level II
$65K - $80K/yr
Summary Our client is a leading IT Solutions Company located in the Ellicott City, MD area and they are in need of a Help Desk Support Level II Technician . A qualified candidate would have both ...
Summary Our client is a leading IT Solutions Company located in the Ellicott City, MD area and they are in need of a Help Desk Support Level II Technician . A qualified candidate would have both ...
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Summary Our client is a leading IT Solutions Company located in the Ellicott City, MD area and they are in need of a Help Desk Support Level II Technician . A qualified candidate would have both ...
... chat, or ticketing systems. Log and track support requests using help desk ticketing system ... Maintains current knowledge of relevant technology as assigned Location: On-Site in Annapolis ...
... chat, or ticketing systems. Log and track support requests using help desk ticketing system ... Maintains current knowledge of relevant technology as assigned Location: On-Site in Annapolis ...
... of a variety of technology-based products typically associated with an end-user computing ... Provides support to client identified VIPs * Responds to change management requests including ...
... of a variety of technology-based products typically associated with an end-user computing ... Provides support to client identified VIPs * Responds to change management requests including ...
IT Help Desk
Baltimore, MD · On-site
$23/hr
... of a variety of technology-based products typically associated with an end-user computing ... Provides support to client identified VIPs * Responds to change management requests including ...
IT Help Desk
Baltimore, MD · On-site
$23/hr
... of a variety of technology-based products typically associated with an end-user computing ... Provides support to client identified VIPs * Responds to change management requests including ...
... of a variety of technology-based products typically associated with an end-user computing ... Provides support to client identified VIPs * Responds to change management requests including ...
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... of a variety of technology-based products typically associated with an end-user computing ... Provides support to client identified VIPs * Responds to change management requests including ...
Help Desk/ Windows Support
Gaithersburg, MD · On-site
$50K - $60K/yr
Information Help Desk/ Windows Support We are looking for an Information Help Desk/ Windows Support ... CompTIA A+ Experience Supporting Technology and Users of Technology in a Customer Support Function ...
Help Desk/ Windows Support
Gaithersburg, MD · On-site
$50K - $60K/yr
Information Help Desk/ Windows Support We are looking for an Information Help Desk/ Windows Support ... CompTIA A+ Experience Supporting Technology and Users of Technology in a Customer Support Function ...
Provide support in the following way: chat, phone, email, and web support to users using ... Have very good analytical troubleshooting skills in IT help desk support environment on popular ...
Provide support in the following way: chat, phone, email, and web support to users using ... Have very good analytical troubleshooting skills in IT help desk support environment on popular ...
Help Tech Chat Support information
How can I make $2000 a week working from home?
Help tech chat support roles typically pay hourly, and earning $2000 a week requires working full-time hours at competitive rates, often around $15-$25 per hour. Increasing income may involve taking on multiple shifts, gaining specialized skills, or working for companies that offer higher pay for technical expertise and customer support experience.
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
What are popular job titles related to Help Tech Chat Support jobs in Maryland? For Help Tech Chat Support jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Maryland look for? The top searched job categories for Help Tech Chat Support jobs in Maryland are:
What cities in Maryland are hiring for Help Tech Chat Support jobs? Cities in Maryland with the most Help Tech Chat Support job openings:
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Job description
Help Desk Support Specialist
Hybrid(Silver Spring, MD)
Our client, based in Silver Spring, MD is looking for a reliable and customer-oriented Help Desk Specialist to join their IT support team. As a Help Desk Specialist, you will be the initial point of contact for employees or customers seeking technical assistance via phone, email, or chat. You will diagnose hardware/software issues, provide timely solutions, and escalate complex problems to the relevant IT teams. You must have strong communication skills, problem-solving abilities, and a solid understanding of IT systems.
Key Responsibilities:
Hybrid(Silver Spring, MD)
Our client, based in Silver Spring, MD is looking for a reliable and customer-oriented Help Desk Specialist to join their IT support team. As a Help Desk Specialist, you will be the initial point of contact for employees or customers seeking technical assistance via phone, email, or chat. You will diagnose hardware/software issues, provide timely solutions, and escalate complex problems to the relevant IT teams. You must have strong communication skills, problem-solving abilities, and a solid understanding of IT systems.
Key Responsibilities:
- Serve as the first point of contact for employees or customers seeking technical assistance.
- Answer queries and resolve issues related to hardware, software, network, and other IT systems.
- Log, track, and manage support requests in the help desk system.
- Provide troubleshooting and technical support over the phone, email, or chat.
- Escalate unresolved issues to the appropriate IT team members or higher-level support
- Probably at least 3 years of experience. A good communicator (not a good B.S.er)
- Experience with Office 365, MS Office, Outlook, Excel, PowerPoint, etc.
- Ability to assist with VOIP softphone, MFA, VPN, printer and Wi-Fi issues
- Desktop support and Networking issues