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Account Resolution Specialist Iii Jobs (NOW HIRING)

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Account Resolution Specialist

Dallas, TX

$14.25 - $19.75/hr

Account Resolution Specialist Location: Dallas - Hospital Additional Posting Details: Monday - Friday 8:00 am - 4:30 pm Duties/Responsibilities * Review all assigned accounts to ensure that charges ...

Imperial PFS

Account Resolution Specialist

Jersey City, NJ · On-site

$58K - $77K/yr

Overview The Account Resolution Specialist is responsible for managing delinquent premium finance ... High School diploma or equivalent * 3+ years of work experience, preferably in any of the following ...

Credit Key

Account Resolution Specialist

Los Angeles, CA · On-site

$15.50 - $21.50/hr

As our Account Resolution Specialist, you'll be the dedicated point person for disputes, fraud ... What you'll bring • 3 to 5 years in commercial collections, recovery, or loan servicing with ...

New

Hearst Newspapers

Account Resolution Specialist

Troy, MI · On-site

$13.75 - $19/hr

At MOTOR Information Systems, we're looking for an Account Resolution Specialist to play a critical role in protecting revenue and strengthening customer relationships. In this role, you'll connect ...

Credit Key

Account Resolution Specialist

Los Angeles, CA

$15.50 - $21.50/hr

As our Account Resolution Specialist, you'll be the dedicated point person for disputes, fraud ... What you'll bring 3 to 5 years in commercial collections, recovery, or loan servicing with hands-on ...

New

Hearst Newspapers

Account Resolution Specialist

Troy, MI

$13.75 - $19/hr

At MOTOR Information Systems, we're looking for an Account Resolution Specialist to play a critical role in protecting revenue and strengthening customer relationships. In this role, you'll connect ...

Palmetto Infusion

Account Resolution Specialist

Birmingham, AL · On-site

$12.50 - $17.25/hr

The Account Resolution Specialist is responsible for managing account receivables and reducing the number of aged accounts by resolving disputed and denied claims. The Account Resolution Specialist ...

Hearst

Account Resolution Specialist

Troy, MI

$13.75 - $19/hr

At MOTOR Information Systems, we're looking for an Account Resolution Specialist to play a critical role in protecting revenue and strengthening customer relationships. In this role, you'll connect ...

ECMC Group

Account Resolution Specialist

Minneapolis, MN · On-site

$20 - $23/hr

Job Summary Under direct supervision, the Account Resolution Specialist provides default resolution ... This position is commission-eligible, with candidates typically earning an average of about $3,000 ...

Hearst

Account Resolution Specialist

Troy, MI

$13.75 - $19/hr

At MOTOR Information Systems, we're looking for an Account Resolution Specialist to play a critical role in protecting revenue and strengthening customer relationships. In this role, you'll connect ...

Hearst Newspapers

Account Resolution Specialist

Troy, MI

$13.75 - $19/hr

At MOTOR Information Systems, we're looking for an Account Resolution Specialist to play a critical role in protecting revenue and strengthening customer relationships. In this role, you'll connect ...

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All JobsAccount Resolution Specialist Iii Jobs

Account Resolution Specialist Iii information

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$12

$17

$24

How much do account resolution specialist iii jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for account resolution specialist iii in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Account Resolution Specialist Iii vs Account Resolution Specialist I?

AspectAccount Resolution Specialist IiiAccount Resolution Specialist I
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in collections or customer serviceHigh school diploma or equivalent; entry-level certifications may be preferred
Work EnvironmentOffice setting, often handling complex account issuesOffice or remote, focusing on routine account resolution tasks
Employer & Industry UsageFinancial services, healthcare, telecommunicationsFinancial services, healthcare, telecommunications
Common Search & Comparison IntentHigher responsibility, complex cases, more experienceEntry-level, basic account resolution tasks

The main difference between Account Resolution Specialist Iii and Account Resolution Specialist I lies in experience and complexity of tasks. The Iii role involves handling more complex cases and requires more experience, while the I role is typically entry-level with routine responsibilities.

What are the roles and responsibilities of an Account Resolution Specialist III?

An Account Resolution Specialist III is responsible for managing and resolving complex customer account issues, typically related to billing, collections, or payment discrepancies. They work with customers to negotiate payment arrangements, investigate and resolve account disputes, and ensure compliance with company policies and regulations. This role often involves handling escalated cases, maintaining accurate records, and collaborating with other departments to facilitate account resolution. Strong communication, problem-solving, and analytical skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as an Account Resolution Specialist III, and why are they important?

To thrive as an Account Resolution Specialist III, you typically need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by relevant experience or a degree. Familiarity with collections software, customer relationship management (CRM) systems, and industry regulations such as FDCPA is essential. Excellent communication, negotiation, and problem-solving abilities help build rapport and resolve complex account issues efficiently. These skills ensure effective debt recovery, regulatory compliance, and positive client interactions, which are crucial for the organization's financial health.

How does an Account Resolution Specialist III typically collaborate with other departments to resolve complex account issues?

As an Account Resolution Specialist III, you will often partner closely with teams such as Customer Service, Billing, and Compliance to resolve challenging account discrepancies. This level of the role usually requires you to act as a liaison, coordinating between internal departments to gather information, verify account details, and ensure regulatory guidelines are followed. Strong communication and problem-solving skills are essential since you may need to lead cross-functional meetings or escalate cases that require input from multiple stakeholders. This collaboration helps ensure timely and accurate resolution of accounts, while also improving overall customer satisfaction.
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Account Resolution Specialist Iii jobs near you
Infographic showing various Account Resolution Specialist Iii job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $37,020 per year, or $17.8 per hour.

Account Resolution Specialist

Winterset Law Group

Powell, OH • On-site

$11 - $20/hr

Part-time

Posted 18 days ago

Job description

Account Resolution Specialist


Winterset Law Group – Powell, Ohio


About Us

Winterset Law Group is a growing law firm representing government agencies and institutional clients throughout Ohio. We pride ourselves on professionalism, integrity, and treating every person with respect. We are seeking an Account Resolution Specialist who enjoys working with people, solving problems, and helping individuals find realistic solutions.

This is not a high-pressure sales position or a traditional call center environment. We are looking for someone who communicates with confidence, builds trust quickly, and enjoys helping people resolve financial obligations.


What You Will Do

  • Speak with individuals by phone regarding outstanding accounts.
  • Listen carefully to each person's situation and identify practical solutions.
  • Negotiate payment arrangements within established guidelines.
  • Build rapport while maintaining professionalism and empathy.
  • Accurately document conversations and account activity.
  • Follow up with clients to help them stay on track with payment commitments.
  • Work closely with team members to achieve individual and firm goals.

What We Are Looking For

  • Excellent communication and interpersonal skills.
  • Someone who genuinely enjoys talking with people.
  • Confident asking for commitments and guiding conversations toward resolution.
  • Professional, dependable, and organized.
  • Strong attention to detail.
  • Comfortable using computers and learning new software.
  • Prior experience in collections, banking, customer relations, financial services, insurance, legal support, or negotiations is helpful but not required.

What Makes Someone Successful

The best people in this position are:

  • Personable and easy to talk to.
  • Calm under pressure.
  • Self-motivated and goal-oriented.
  • Positive, coachable, and eager to improve.

Compensation & Benefits

  • Competitive hourly pay based on experience.
  • Performance-based bonus opportunities.
  • Supportive team environment with opportunities for growth.

If you enjoy helping people, communicating with confidence, and finding solutions that benefit everyone involved, we would love to hear from you.

Company Description

Winterset Law Group is a debt collection law firm and Special Counsel to the Ohio Attorney General’s Office, Collections Enforcement Section. Our firm focuses on professional and responsible resolution of state obligations while maintaining strict compliance with applicable laws.