Johnston, RI · Hybrid
$21/hr
Fraud & Claims Operations Schedule: 40 hours/week | 8 hours/day | Weekly Time Submission Work Environment: Hybrid/Flexible (4 days or less onsite) Openings: 1 Position Overview Salesforce Queue ...
Johnston, RI · Hybrid
$21/hr
Fraud & Claims Operations Schedule: 40 hours/week | 8 hours/day | Weekly Time Submission Work Environment: Hybrid/Flexible (4 days or less onsite) Openings: 1 Position Overview Salesforce Queue ...
Johnston, RI · Hybrid
$21/hr
Fraud & Claims Operations Schedule: 40 hours/week | 8 hours/day | Weekly Time Submission Work Environment: Hybrid/Flexible (4 days or less onsite) Openings: 1 Position Overview Salesforce Queue ...
Johnston, RI · Hybrid
$21/hr
Fraud & Claims Operations Schedule: 40 hours/week | 8 hours/day | Weekly Time Submission Work Environment: Hybrid/Flexible (4 days or less onsite) Openings: 1 Position Overview Salesforce Queue ...
Description As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to ...
Description As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to ...
Pittsburgh, PA · On-site
Description As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to ...
Pittsburgh, PA · On-site
Description As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to ...
Description As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to ...
Description As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to ...
Description As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to ...
Description As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to ...
Description As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to ...
Description As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to ...
Description As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to ...
Description As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to ...
As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to protecting our ...
As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to protecting our ...
Pittsburgh, PA · On-site
As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to protecting our ...
Pittsburgh, PA · On-site
As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to protecting our ...
Riverside, RI · On-site
As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to protecting our ...
Riverside, RI · On-site
As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to protecting our ...
As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to protecting our ...
As a Fraud Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to protecting our ...
Johnston, RI · On-site
$21 - $23/hr
Fraud Operations Specialist - Queue Manager (Fraud & Claims Operations) Job Location: Johnston, RI 02919 (Flexible - works 4 days or less in the office) Job Duration: 5-month contract with extension ...
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Johnston, RI · On-site
$21 - $23/hr
Fraud Operations Specialist - Queue Manager (Fraud & Claims Operations) Job Location: Johnston, RI 02919 (Flexible - works 4 days or less in the office) Job Duration: 5-month contract with extension ...
Bettendorf, IA · On-site
Maintain compliance with applicable laws, regulations, and bank policies (e.g., Reg E, BSA/AML as applicable). * Assist with customer inquiries and resolutions related to fraud claims. * Participate ...
Bettendorf, IA · On-site
Maintain compliance with applicable laws, regulations, and bank policies (e.g., Reg E, BSA/AML as applicable). * Assist with customer inquiries and resolutions related to fraud claims. * Participate ...
Bettendorf, IA · On-site
Maintain compliance with applicable laws, regulations, and bank policies (e.g., Reg E, BSA/AML as applicable). * Assist with customer inquiries and resolutions related to fraud claims. * Participate ...
Bettendorf, IA · On-site
Maintain compliance with applicable laws, regulations, and bank policies (e.g., Reg E, BSA/AML as applicable). * Assist with customer inquiries and resolutions related to fraud claims. * Participate ...
Bettendorf, IA · On-site
Maintain compliance with applicable laws, regulations, and bank policies (e.g., Reg E, BSA/AML as applicable). * Assist with customer inquiries and resolutions related to fraud claims. * Participate ...
Bettendorf, IA · On-site
Maintain compliance with applicable laws, regulations, and bank policies (e.g., Reg E, BSA/AML as applicable). * Assist with customer inquiries and resolutions related to fraud claims. * Participate ...
Johnston, RI · Hybrid
$21/hr
Fraud Operations Specialist (Queue Manager - Fraud & Claims Operations) -- Contract (W2) Location: Johnston, RI 02919 (hybrid/flexible -- typically 4 days or fewer in-office ) Schedule: Monday-Friday ...
Johnston, RI · Hybrid
$21/hr
Fraud Operations Specialist (Queue Manager - Fraud & Claims Operations) -- Contract (W2) Location: Johnston, RI 02919 (hybrid/flexible -- typically 4 days or fewer in-office ) Schedule: Monday-Friday ...
Maintain compliance with applicable laws, regulations, and bank policies (e.g., Reg E, BSA/AML as applicable). * Assist with customer inquiries and resolutions related to fraud claims. * Participate ...
Maintain compliance with applicable laws, regulations, and bank policies (e.g., Reg E, BSA/AML as applicable). * Assist with customer inquiries and resolutions related to fraud claims. * Participate ...
Johnston, RI · Hybrid
$21/hr
Fraud Operations Specialist (Queue Manager - Fraud & Claims Operations) -- Contract (W2) Location: Johnston, RI 02919 (hybrid/flexible -- typically 4 days or fewer in-office ) Schedule: Monday-Friday ...
Johnston, RI · Hybrid
$21/hr
Fraud Operations Specialist (Queue Manager - Fraud & Claims Operations) -- Contract (W2) Location: Johnston, RI 02919 (hybrid/flexible -- typically 4 days or fewer in-office ) Schedule: Monday-Friday ...
Falcon Heights, MN · On-site
$25.20 - $29.50/hr
Job Type Full-time Description This position will focus on card dispute/fraud claims including, but not limited to, assisting member with card fraud/dispute questions, investigation of initial card ...
Falcon Heights, MN · On-site
$25.20 - $29.50/hr
Job Type Full-time Description This position will focus on card dispute/fraud claims including, but not limited to, assisting member with card fraud/dispute questions, investigation of initial card ...
$12.02 - $13.61
4% of jobs
$13.61 - $15.21
7% of jobs
$15.21 - $16.81
13% of jobs
$16.84 is the 25th percentile. Wages below this are outliers.
$16.81 - $18.40
26% of jobs
$18.40 - $20
22% of jobs
$20.57 is the 75th percentile. Wages above this are outliers.
$20 - $21.59
7% of jobs
$21.59 - $23.19
4% of jobs
$23.19 - $24.78
9% of jobs
$24.78 - $26.38
3% of jobs
$26.38 - $27.97
2% of jobs
$27.97 - $29.57
2% of jobs
$12
$19
$29
Professionals in Fraud Claims spend their days reviewing and investigating suspicious transactions or claims, analyzing data to identify potential fraud patterns, and communicating with claimants, customers, or internal teams to gather additional information. They document their findings, prepare reports, and may collaborate with law enforcement or legal teams when necessary. Many roles also involve staying current on fraud trends and participating in ongoing training. The work often requires balancing thorough investigation with efficient case resolution, making strong analytical and time management skills especially important.
A Fraud Claims job involves investigating and resolving fraudulent transactions or claims to protect a company and its customers from financial loss. Professionals in this role analyze suspicious activities, review account details, gather evidence, and work with law enforcement or internal teams to prevent fraud. They may also communicate with customers to verify transactions and educate them on fraud prevention. Strong analytical skills, attention to detail, and knowledge of fraud detection tools are essential for success in this role.
To excel in a Fraud Claims role, you need a strong understanding of fraud detection, investigative techniques, and relevant financial or insurance regulations, often supported by a degree in finance, criminal justice, or a related field. Familiarity with case management systems, data analysis software, and knowledge of industry certifications like CFE (Certified Fraud Examiner) are commonly required. Outstanding attention to detail, analytical thinking, and effective communication are vital soft skills that help in uncovering and explaining complex fraud cases. These competencies enable professionals to efficiently identify fraudulent activity, mitigate losses, and maintain organizational integrity.
$21/hr
Other
Posted 19 days ago
This is an excellent opportunity for professionals experienced in operational queue oversight, performance reporting, and process optimization within financial services environments. Key Responsibilities Monitor and manage daily fraud and claims inquiry queues to ensure timely intake, assignment, and case resolution Create, review, update, and maintain fraud/claims-related cases in Salesforce Track workflow progression to ensure all inquiries meet established SLAs Identify trends, bottlenecks, delays, and operational risks; escalate issues proactively Generate daily, weekly, and monthly operational performance reports Ensure accuracy and completeness of queue data for audit readiness and reporting integrity Collaborate with operations leaders to improve workflow efficiency and service performance Support special fraud and claims operations projects as assigned Maintain high-quality documentation standards and process consistency Analyze queue metrics and recommend operational improvements Required Qualifications Experience in fraud operations, claims processing, banking operations, or financial services support Strong hands-on experience with Salesforce case management and reporting Ability to manage multiple workflows in a fast-paced operational environment Strong analytical and reporting skills Excellent organizational and prioritization abilities High attention to detail and accuracy Strong written and verbal communication skills Proficiency with: Microsoft Excel Outlook PowerPoint Operational reporting tools Preferred Qualifications Prior queue management or workflow monitoring experience Experience reporting on SLA performance metrics Knowledge of banking fraud investigation workflows Financial claims operations experience Process improvement or operational optimization experience Determine if fraud activity is Identifying fraud detection/trending issues Set working in fraud solution and maintaining fraud detection strategies Utilize theft and fraud tools to effectively address potential risk or fraud Review new account fraud alerts Optimize fraud and risk operations Analyze fraud patterns in data to identify new fraud trends and hidden patterns of fraud Combating fraud for the team Keep detailed records of fraud activity Keep detailed records of fraud activity and prepare fraud / risk reports Recommend optimization within fraud prevention rules Maintain company fraud database records Providing thought leadership on fraud prevention Update fraud software to react accordingly to the identified fraud trend Maintain fraud analytics to track behavioral patterns associated with online fraud Monitor a fraud detection system that be designed to identify fraudulent activity Assess and communicate voice fraud risks associated with evolving fraud tactics Determine if fraud has occurred Drive fraud and risk mitigation activities Maintain awareness of new fraud techniques and security developments for counteracting fraud
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A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.
Recruiting and staffing services
201 - 500 Employees
Utica, MI, US
2004
