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Fraud Claims Jobs (NOW HIRING)

Global Credit Union

Fraud Investigator I

Anchorage, AK · On-site

$63K - $99K/yr

Conduct investigations into fraud claims related to online transactions, pre-authorized drafts, altered checks, forged endorsements, unauthorized third-party transfers, financial exploitation ...

GreenState Credit Union

Fraud Analyst

North Liberty, IA · On-site

$29.17 - $34.11/hr

Manages check fraud claims. * Documents, accurately and thoroughly, all actions taken on a case. * Answers phone, email group and LiveChat to assist staff with questions related to disputes and ...

Zurich Insurance Company Ltd.

Claims Fraud Investigator

AZ · Remote

$65K - $107K/yr

Zurich is seeking an experienced Claims Fraud Investigator to join its Claims Fraud and Investigation team. At Zurich North America Claims, we recognize that flexibility and work-life balance are key ...

Zurich Insurance Group

Claims Fraud Investigator

NV · Remote

Zurich is seeking an experienced Claims Fraud Investigator to join its Claims Fraud and Investigation team. At Zurich North America Claims, we recognize that flexibility and work-life balance are key ...

Zurich Insurance Group

Claims Fraud Investigator

UT · Remote

Zurich is seeking an experienced Claims Fraud Investigator to join its Claims Fraud and Investigation team. At Zurich North America Claims, we recognize that flexibility and work-life balance are key ...

Zurich Insurance Group

Claims Fraud Investigator

CA · Remote

Zurich is seeking an experienced Claims Fraud Investigator to join its Claims Fraud and Investigation team. At Zurich North America Claims, we recognize that flexibility and work-life balance are key ...

Zurich Insurance Group

Claims Fraud Investigator

AZ · Remote

Zurich is seeking an experienced Claims Fraud Investigator to join its Claims Fraud and Investigation team. At Zurich North America Claims, we recognize that flexibility and work-life balance are key ...

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How much do fraud claims jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for fraud claims in the United States is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for someone working in Fraud Claims?

Professionals in Fraud Claims spend their days reviewing and investigating suspicious transactions or claims, analyzing data to identify potential fraud patterns, and communicating with claimants, customers, or internal teams to gather additional information. They document their findings, prepare reports, and may collaborate with law enforcement or legal teams when necessary. Many roles also involve staying current on fraud trends and participating in ongoing training. The work often requires balancing thorough investigation with efficient case resolution, making strong analytical and time management skills especially important.

What is a Fraud Claims job?

A Fraud Claims job involves investigating and resolving fraudulent transactions or claims to protect a company and its customers from financial loss. Professionals in this role analyze suspicious activities, review account details, gather evidence, and work with law enforcement or internal teams to prevent fraud. They may also communicate with customers to verify transactions and educate them on fraud prevention. Strong analytical skills, attention to detail, and knowledge of fraud detection tools are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Fraud Claims position, and why are they important?

To excel in a Fraud Claims role, you need a strong understanding of fraud detection, investigative techniques, and relevant financial or insurance regulations, often supported by a degree in finance, criminal justice, or a related field. Familiarity with case management systems, data analysis software, and knowledge of industry certifications like CFE (Certified Fraud Examiner) are commonly required. Outstanding attention to detail, analytical thinking, and effective communication are vital soft skills that help in uncovering and explaining complex fraud cases. These competencies enable professionals to efficiently identify fraudulent activity, mitigate losses, and maintain organizational integrity.

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What cities are hiring for Fraud Claims jobs? Cities with the most Fraud Claims job openings:
What are the most commonly searched types of Fraud Claims jobs? The most popular types of Fraud Claims jobs are:
What states have the most Fraud Claims jobs? States with the most job openings for Fraud Claims jobs include:
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Fraud Claims jobs near you
Infographic showing various Fraud Claims job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 89% Full Time, 8% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,287 per year, or $19.8 per hour.

Fraud Investigator I

Global Credit Union

Anchorage, AK • On-site

$63K - $99K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Global Credit Union rating

8.8

Company rating: 8.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Overview
Reports to: Fraud Operations Officer
Functions Supervised: None
Primary Functions: Carry out detailed investigations concerning potential losses and/or suspected criminal activity. Interview potential victims, suspects, and witnesses involved in financial crimes, often addressing sensitive matters. Accurately prepare and document findings based on rules of judicial evidence, ensuring reports are both factual and impartial. Refer cases to law enforcement for prosecution and restitution. Review cases for accuracy and decide next steps, such as reimbursement, member contact, or government agency follow-up. Demonstrate prudent judgment in decision-making and maintain the highest standards of confidentiality.
Duties and Responsibilities:
  1. Monitor alert queues to help prevent fraudulent activity and reduce losses.
  2. Conduct investigations into fraud claims related to online transactions, pre-authorized drafts, altered checks, forged endorsements, unauthorized third-party transfers, financial exploitation, identity theft, and additional fraudulent activities.
  3. Investigate discrepancies, gather all relevant information, and implement effective measures to mitigate and, when feasible, prevent losses related to fraud and identity theft.
  4. Interview potential victims, suspects, and witnesses involved in financial crimes, often addressing sensitive matters.
  5. Locate video surveillance and review recorded calls to support investigations.
  6. Accurately prepare and document findings based on rules of judicial evidence, ensuring reports are both factual and impartial. Reports may be used in criminal proceedings or civil litigation.
  7. Create and maintain complete and accurate case files, including investigative notes and documentation in the case management system.
  8. Detect, monitor, and analyze fraud patterns and trends.
  9. Participate in root cause analysis reviews of large loss incidents to help identity process gaps and recommend policy changes.
  10. Adhere to all regulations and internal policies and procedures in the timely management of complaints, referrals, and reimbursements.
  11. Report suspicious activity as required by the Bank Secrecy Act.
  12. Handle high-priority and high-risk cases, such as outgoing wires, recovering funds, consumer complaints, large transactions, and potential Bank Secrecy Act or SDN list violations.
  13. Work with all law enforcement, protective agencies, and financial institution contacts for fraud related investigations.
  14. Work in partnership with BSA, Legal, Compliance, Operations, the credit union's insurer, and other relevant credit union departments.
  15. Handle incoming and outgoing calls to deliver information about fraud, identity theft, or the Member Identification Program to branches, the Member Service Center, lending departments, and members.
  16. Ensure compliance with laws, rules, regulations, policies and procedures applicable to assigned departments and related credit union activities
  17. Perform other duties as assigned.

Qualifications
Education: Bachelor's degree in Business Administration, Criminal Justice or related field
Creditable Experience in Lieu of Education: 3-4 years' experience in the area of financial crimes investigations, law enforcement, or related field.
Experience/Skills: Excellent interpersonal skills with the ability to build collaborative relationships with various business units. Strategic and tactical analysis skills. Demonstrates sound discretionary judgment and upholds strict confidentiality. Demonstrates strong proficiency in both oral and written communication. Capacity to work in a fast-paced and dynamic environment with a drive to deliver outstanding results. Thorough familiarity with banking and financial regulations. Experienced in conducting complex investigations related to potential losses and/or suspected criminal activity. Experience with courtroom testimony and legal protocols. Skilled in interview techniques. Experienced in leveraging fraud prevention and detection technologies and tools. Well-versed in strategies for mitigating and investigating Identity Theft, check, card, ACH, and payment fraud. Certified Fraud Examiner (CFE) or equivalent credentials are preferred.
Tenure: Assignment to the Fraud Investigator I (Category 10), or Fraud Investigator II (Category 09) position will be determined by the candidate's education or experience. Advancement requires management recommendation and will be based on the candidate's certifications and/or performance.
Compensation
Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.
Salary Pay Range: 09
$69,557 - $112,677 annually
Salary Pay Range: 10
$63,233 - $99,908 annually
Benefits
  • Short-term and long-term incentives
  • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
  • 401(k) plan with a 5% match
  • Employee Assistance Program (EAP)
  • Life and disability coverage
  • Voluntary cash benefits for accident, hospitalization and critical illness
  • Tuition Reimbursement
  • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
  • Click here to view Global's comprehensive Benefits Programs

Equal Opportunity Employer

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