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Connectwise Jobs (NOW HIRING)

Aunalytics

Service Desk Technician

Grand Rapids, MI · On-site

System documentation maintenance and review in ConnectWise * Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages

Tusker

Senior NetSuite Administrator

Buffalo Grove, IL · On-site

$70K - $80K/yr

Work with the Manager of ConnectWise to create ConnectWise reports and dashboards as well as maintenance of setup tables. * Working with Internal Business Systems team members, collaborate with ...

Tusker

NetSuite Administrator

Green Bay, WI · On-site

$70K/yr

ConnectWise Sell, ConnectWise PSA, Channel Online, etc.) Competencies & Skills * Self-starter * Attention to detail and accuracy * Strong analytical and problem-solving skills * Excellent ...

Tusker

Senior NetSuite Administrator

Green Bay, WI · On-site

$70K/yr

Work with the Manager of ConnectWise to create ConnectWise reports and dashboards as well as maintenance of setup tables. * Working with Internal Business Systems team members, collaborate with ...

Stafford Associates

Be Seen First

NOC/IT Technician

Setauket, NY · On-site

$55K - $75K/yr

Monitor and organize the ConnectWise PSA service boards, ensuring tickets are triaged, assigned, and updated with accurate time entries. * RMM Management: Utilize ConnectWise RMM to monitor device ...

Savant LLC

Account Manager

Woodstock, GA · On-site

$30K - $55K/yr

... ConnectWise as they occur. · Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University. · Enter all work as activities or service ...

Savant LLC

Account Manager

Woodstock, GA · On-site

$30K - $55K/yr

... ConnectWise as they occur. · Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University. · Enter all work as activities or service ...

ExtensisHR

Administrative Coordinator

Greenville, SC · On-site

$45K - $51K/yr

Process RMA requests and update product/service information in ConnectWise. * Register deals in partner portals (e.g., 8x8, Sophos) for pricing. * Add Microsoft 365 and Google subscriptions under ...

eMazzanti Technologies

Sales Manager

Hoboken, NJ · On-site

Utilize your deep understanding of ConnectWise and data management to optimize client records, track renewals, and identify new revenue opportunities. * Ensure best practices in client relationship ...

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How much do connectwise jobs pay per year?

As of Sep 14, 2026, the average yearly pay for connectwise in the United States is $56,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $59,500.00 per year, depending on experience, location, and employer.

What is a ConnectWise?

A ConnectWise job typically refers to a role that involves working with ConnectWise, a business management and automation software used by IT service providers and managed service providers (MSPs). These roles can include positions such as system administrators, help desk technicians, ConnectWise consultants, and support specialists. Employees in these roles are responsible for configuring, managing, and troubleshooting ConnectWise products like ConnectWise Manage, Automate, and Control. They may also provide training and support to end users, optimize workflows, and integrate ConnectWise with other business tools.

What does a ConnectWise administrator do?

A typical day as a ConnectWise Administrator involves managing and optimizing the ConnectWise platform, supporting internal teams, and responding to technical issues or service requests. You'll regularly configure workflows, onboard new employees, maintain documentation, and ensure integrations with other business applications are functioning correctly. Collaboration is key, as you'll work closely with help desk staff, project managers, and sometimes clients to resolve issues and improve IT service processes. This dynamic role offers opportunities for continual learning and exposure to a wide range of IT systems.

What are the key skills and qualifications needed for a ConnectWise position?

To thrive in a ConnectWise Administrator or Specialist role, you should have a strong grasp of IT service management, troubleshooting, and a background in computer science or information technology. Experience with ConnectWise Manage, Automate, or similar PSA/RMM platforms, along with relevant certifications such as CompTIA A+ or ITIL, is highly valued. Strong problem-solving abilities, attention to detail, and communication skills help you excel in a collaborative, client-focused environment. These skills help ensure effective system integration, smooth service delivery, and high customer satisfaction in managed services or IT support teams.

Is ConnectWise a good company to work for?

ConnectWise is a technology company that offers roles in IT management, software development, and customer support. Employees generally cite a collaborative environment, opportunities for skill development, and a focus on innovation, though experiences can vary by position and location.

Is ConnectWise difficult to learn?

ConnectWise is a platform used by IT professionals, and learning it involves understanding its tools for remote management, ticketing, and automation. The difficulty depends on prior experience with similar software and technical skills, but training resources and certifications are available to facilitate learning. It generally requires some technical background but can be mastered with dedicated effort.

What can you do with Connectwise?

ConnectWise is a platform used by IT service providers and managed service providers to automate business operations, manage client relationships, and streamline service delivery. It offers tools for ticketing, remote monitoring, billing, and project management, often integrated with other IT management tools. Users typically require technical knowledge and may pursue certifications to maximize its capabilities.
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Connectwise jobs near you
Infographic showing various Connectwise job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,723 per year, or $27.3 per hour.

Experienced INSIDE SALES Associate

Doral, FL • On-site

Business Computer Associates, Inc. (BCA, Inc.)
11 - 50 employees
Learn more about Business Computer Associates, Inc. (BCA, Inc.)external

Full-time

Re-posted 12 days ago

Job description

Company Description
BCA has provided Managed IT Services to small and medium sized businesses throughout South Florida since 1990. We offer fast, professional, local IT services. For customers without an IT staff, we are their full time IT department. For customers with in-house IT, we provide the IT staff with expert services for new projects and day-to-day maintenance and support. Typical customer environments consist of 10 - 100 users and are primarily Microsoft Windows based networks.
Job Description
The purpose of the Inside Sales Representative position is to increase the existing customer base for the company. The primary focus of the Inside Sales Associate is to locate and qualify new prospects by generating interest in the company's services and products.
  • Responsible for prospecting and qualifying new sale opportunities.
  • Effectively communicate features and benefits of solutions and manage prospect expectations.
  • Receive requests for service and products details from prospects and provide timely responses.
  • Achieve and maintain a positive rapport with prospects and work to give them the best possible service.
  • Maintain in-depth product knowledge of the service offerings of the company.
  • Properly enter all sales leads and prospects into ConnectWise in a timely manner.
  • Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined policies and procedures.
  • Work through a daily list of sales activities in ConnectWise.
  • Communicate and report sales forecasts to the Outside Sales Team.

Additional Duties and Responsibilities
  • Attend weekly sales meetings and ensure sales opportunities are compliant with company policy.
  • Develop in-depth knowledge of the service catalog and how it relates to customer's needs.
  • Document internal processes and procedures related to duties and responsibilities.
  • Review relevant publications and online materials to remain up-to-date with current and future trends emerging in the industry.
  • Responsible for entering time and expenses in ConnectWise as they occur.
  • Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University.
  • Enter all work as activities or service tickets in ConnectWise.
  • Assist in Marketing activities.

Qualifications
Additional Information
  • Inside sales experience with selling similar offerings.
  • Possess a track record of prospecting, qualifying, and managing customer commitment as a part of the sales process.
  • Demonstrated level of success in the development of client relationships.
  • Proficient with general office applications.
  • Enjoy working with customers and external audiences.
  • High energy and drive with good negotiation skills.
  • Strong organizational, presentation, and customer service skills.
  • Skill in preparing written communications and materials.
  • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
  • Ability to multi-task and adapt to changes quickly.
  • Typing skills to ensure quick and accurate data entry.
  • Self-motivated with the ability to work in a fast moving environment.

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