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Connectwise Jobs (NOW HIRING)

Newave Solutions LLC

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Project Technician

Tulsa, OK · On-site

$60K - $70K/yr

System documentation maintenance and review in ConnectWise * Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed ...

Newave Solutions LLC

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IT Support Technician

Tulsa, OK · On-site

$45K - $55K/yr

System documentation maintenance and review in ConnectWise * Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed ...

Stafford Associates

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NOC/IT Technician

Setauket, NY · On-site

$55K - $75K/yr

Monitor and organize the ConnectWise PSA service boards, ensuring tickets are triaged, assigned, and updated with accurate time entries. * RMM Management: Utilize ConnectWise RMM to monitor device ...

Aunalytics

Service Desk Technician

Grand Rapids, MI · On-site

System documentation maintenance and review in ConnectWise * Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages

BEYOND IT SUPPORT LLC

IT Support Specialist

Aurora, CO

$50K - $60K/yr

System documentation maintenance and review in ConnectWise & IT Glue. * Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and ...

Merit Brass Company

Network Administrator

Solon, OH · On-site

This role involves managing network hardware/software, monitoring systems, and leveraging tools like ConnectWise for remote monitoring and management (RMM) and Microsoft Defender for endpoint ...

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$56.7K

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How much do connectwise jobs pay per year?

As of Jun 4, 2026, the average yearly pay for connectwise in the United States is $56,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $59,500.00 per year, depending on experience, location, and employer.

What is a ConnectWise job?

A ConnectWise job typically refers to a role that involves working with ConnectWise, a business management and automation software used by IT service providers and managed service providers (MSPs). These roles can include positions such as system administrators, help desk technicians, ConnectWise consultants, and support specialists. Employees in these roles are responsible for configuring, managing, and troubleshooting ConnectWise products like ConnectWise Manage, Automate, and Control. They may also provide training and support to end users, optimize workflows, and integrate ConnectWise with other business tools.

What are the key skills and qualifications needed to thrive in the Connectwise position, and why are they important?

To thrive in a ConnectWise Administrator or Specialist role, you should have a strong grasp of IT service management, troubleshooting, and a background in computer science or information technology. Experience with ConnectWise Manage, Automate, or similar PSA/RMM platforms, along with relevant certifications such as CompTIA A+ or ITIL, is highly valued. Strong problem-solving abilities, attention to detail, and communication skills help you excel in a collaborative, client-focused environment. These skills help ensure effective system integration, smooth service delivery, and high customer satisfaction in managed services or IT support teams.

What does a typical day look like for someone working in a ConnectWise Administrator role?

A typical day as a ConnectWise Administrator involves managing and optimizing the ConnectWise platform, supporting internal teams, and responding to technical issues or service requests. You'll regularly configure workflows, onboard new employees, maintain documentation, and ensure integrations with other business applications are functioning correctly. Collaboration is key, as you'll work closely with help desk staff, project managers, and sometimes clients to resolve issues and improve IT service processes. This dynamic role offers opportunities for continual learning and exposure to a wide range of IT systems.
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Connectwise jobs near you

Level II Systems Engineer (MSP)

Slash Staffing

Manhattan, NY • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Preferred Candidate Region Philippines; South Africa Job Type Full time Job Opening Status In-progress Work Schedule Fixed Schedule Job Category Engineering Required Skills ConnectWise PSA ConnectWise RMM +20 Date Opened 04/29/2026 Remote Job Job Description This is a remote position. Our client, Databit, is seeking a Level II Systems Engineer to provide technical support across a diverse client base in an MSP environment. This role is hands‐on and requires strong troubleshooting ability across Microsoft environments, endpoint security, and remote monitoring tools.

This is a fully remote position supporting U.S.-based clients. Key Responsibilities Provide Level II support across tickets, escalations, and client environments Manage and resolve tickets using ConnectWise PSA Monitor and troubleshoot systems using ConnectWise RMM Administer and support Microsoft 365 environments (users, permissions, troubleshooting) Perform desktop support (Windows + Mac) including hardware/software issues Troubleshoot and support Azure environments and Azure Virtual Desktop (AVD) Maintain and troubleshoot firewall and network security configurations Support endpoint and email security tools (SentinelOne, Avanan) Document all work, resolutions, and updates within ConnectWise Communicate clearly with clients and provide guidance on technical issues Must-Have Requirements 3+ years experience in Level II support (preferably in an MSP environment) Strong experience with: ConnectWise PSA ConnectWise RMM Microsoft 365 administration Experience supporting Windows and Mac environments Hands-on experience with Azure (including AVD) Experience with endpoint security tools (SentinelOne or similar) Strong troubleshooting and problem-solving ability Nice-to-Have Experience with Avanan (email security) Firewall configuration and management experience Relevant certifications (Microsoft, Azure, Security) Work Schedule Monday-Friday, 8:30 AM - 5:30 PM (U.S. hours) Must be open to occasional after-hours / weekend support rotation Ideal Candidate Profile MSP background (this is big - non-MSP candidates will struggle) Comfortable managing multiple clients/environments Able to work independently without constant oversight Customer-service oriented, not just technical #J-18808-Ljbffr

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