Business Computer Associates

Business Computer Associates

16 jobs near Columbus, OH

Sage 100 ERP (MAS 90 / MAS 200) Support Analyst

Sage 100 ERP (MAS 90 / MAS 200) Support Analyst

Business Computer Associates, Inc

Miami, FL

Full-time

Posted 20 days ago


Job description

Company Description

Business Computer Associates (BCA) is currently seeking a Sage 100 Support Analyst (Help Desk) to expedite support for our clients.

The ideal candidate should have hands-on experience using Sage 100 ERP (MAS 90/200) Accounting and Distribution modules.

Job Description

Problem solver with strong communication and people skills

Strong customer service background

Excellent oral, written, and interpersonal communicator (English/Spanish a plus)

Detailed-orientated candidate, proficient at resolving customer issues in a professional manner

Multi-tasker who handles multiple activities and operates well in difficult situations

Worker who thrives in a team environment and has excellent follow-up and communication skills

Provide technical support for clients' Sage 100 ERP software

Analyze issues to isolate specific problematic component(s)

Provide testing and documentation for our custom solutions

Solve problems and make decisions at the strategic and tactical levels

Provide ongoing support services to existing clients

Qualifications

Experience with Sage 100 ERP software (very beneficial)

Experience with implementation and support of ERP systems in a distribution, professional services, or manufacturing environment (desirable)

Technical skills that include an in-depth understanding of financial application software in PC operating systems Knowledge of other financial applications software such as QuickBooks, Sage 50 (Peachtree), Microsoft Dynamics (beneficial but not necessary)

Knowledge of Crystal Reports, Sage Intelligence or any other report writing tool is considered a plus

Accounting, Computer Science, or another business-related field; or equivalent experience Technical proficiency in the areas of software troubleshooting and support a plus

Additional Information

PLEASE SEND YOUR SALARY REQUIREMENTS AND RESUME. THANK YOU. BCA IS AN EQUAL OPPORTUNITY EMPLOYER. WOMEN AND MINORITIES ARE ENCOURAGED TO APPLY.

No recruiters please.