... strategies for remote and hybrid workforces. Key Responsibilities * Assess the current IT ... Experience with other endpoint management platforms (e.g., Blackberry UEM). * Familiarity with ...
... strategies for remote and hybrid workforces. Key Responsibilities * Assess the current IT ... Experience with other endpoint management platforms (e.g., Blackberry UEM). * Familiarity with ...
Microsoft Intune Architect
Washington, DC · On-site +1
Experience with other endpoint management platforms (e.g., Blackberry UEM). * Familiarity with ... Endpoint Administrator Associate * Microsoft Certified: Azure Solutions Architect Expert * CompTIA ...
Microsoft Intune Architect
Washington, DC · On-site +1
Experience with other endpoint management platforms (e.g., Blackberry UEM). * Familiarity with ... Endpoint Administrator Associate * Microsoft Certified: Azure Solutions Architect Expert * CompTIA ...
Remote Blackberry Administrator information
What does a remote Blackberry administrator do?
A Remote Blackberry Administrator is responsible for managing, configuring, and troubleshooting Blackberry Enterprise Servers (BES) and Blackberry devices from a remote location. They ensure secure email and data communication for users, maintain system updates, and provide technical support for any Blackberry-related issues. Their role may also involve managing user accounts, enforcing security policies, and coordinating with IT teams to ensure seamless mobile device management.
What is the difference between Remote Blackberry Administrator vs Remote Mobile Device Manager?
| Aspect | Remote Blackberry Administrator | Remote Mobile Device Manager |
|---|---|---|
| Certifications | BlackBerry Certified Administrator, IT certifications | Mobile Device Management (MDM) certifications, IT certifications |
| Work Environment | Remote, corporate IT teams, telecom providers | Remote, enterprise IT departments, telecom providers |
| Industry Usage | Telecommunications, enterprise IT | Telecommunications, enterprise IT |
| Job Focus | Managing BlackBerry devices and servers | Managing multiple mobile devices and platforms |
The Remote Blackberry Administrator primarily focuses on managing BlackBerry devices, servers, and security within organizations that utilize BlackBerry technology. In contrast, a Remote Mobile Device Manager oversees a broader range of mobile devices across different platforms, including BlackBerry, iOS, and Android. While both roles require IT certifications and involve remote work in enterprise environments, the Blackberry Administrator specializes in BlackBerry-specific solutions, whereas the Mobile Device Manager handles diverse device management tasks.
What are some common challenges faced by remote Blackberry administrators and how can they be addressed?
Remote Blackberry Administrators often encounter challenges such as managing device security remotely, troubleshooting connectivity issues, and ensuring timely software updates across distributed devices. To address these, administrators typically use centralized management platforms, maintain up-to-date documentation, and establish clear communication protocols with end users. Staying proactive with monitoring tools and participating in ongoing training can also help in resolving issues efficiently and maintaining a secure mobile environment.
What are the key skills and qualifications needed to thrive as a remote Blackberry administrator?
To thrive as a Remote Blackberry Administrator, you need expertise in Blackberry Enterprise Server (BES) management, mobile device security, and network troubleshooting, typically supported by IT certifications like CompTIA or specific Blackberry certifications. Familiarity with mobile device management (MDM) platforms, remote administration tools, and enterprise security protocols is crucial. Strong problem-solving, communication, and attention to detail are essential soft skills for efficiently supporting remote users and resolving issues. These skills and qualities are vital to ensure secure, reliable mobile device operations and seamless support for distributed business environments.
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Full-time
Posted 4 days ago
Accenture Federal Services rating
8.7
Based on 20 frontline employees who took The Breakroom Quiz
44th of 485 rated business services
Job description
The Microsoft Intune Architect is responsible for designing, implementing, and maintaining enterprise-wide mobile device management (MDM) and mobile application management (MAM) solutions using Microsoft Intune. This role requires expertise in modern workplace management, security, and cloud-based endpoint management strategies. The Architect will lead migration projects from legacy MDM solutions, plan transitions from on-premises to cloud-based management, and develop modern device management strategies for remote and hybrid workforces.
Key Responsibilities
- Assess the current IT environment and develop transformation roadmaps.
- Architect and implement Microsoft Intune and Endpoint Manager solutions for secure and scalable endpoint management.
- Develop architecture diagrams, deployment strategies, and documentation tailored to federal compliance requirements (e.g., FISMA, NIST 800-53, and FedRAMP).
- Design zero-touch deployment workflows using provisioning tools such as Apple Business Manager.
- Configure and manage Microsoft Intune for device enrollment, compliance policies, security baselines, and MAM.
- Integrate Intune with Microsoft 365 solutions, including Azure Active Directory (AAD), Conditional Access, and Defender for Endpoint.
- Automate and customize tasks using PowerShell scripting.
- Ensure endpoint management solutions align with federal cybersecurity standards, including data encryption, endpoint detection and response (EDR), and multi-factor authentication.
- Support security assessments, vulnerability management, and remediation efforts for devices.
- Collaborate with federal IT teams and stakeholders to enhance endpoint management strategies.
- Provide technical leadership and act as the subject matter expert (SME) for Microsoft Intune and related technologies.
- Offer Tier 3 support to troubleshoot and resolve complex issues in the Intune environment.
- Monitor and optimize the performance and health of the Intune platform to identify and implement improvements.
Minimum Qualifications
- 8+ years of IT experience, with 4+ years specializing in designing, implementing, and managing Microsoft Intune solutions.
- Expertise in Microsoft Intune, including device compliance policies, configuration profiles, application management, and reporting.
- Strong experience with Microsoft 365 solutions (e.g., Azure AD, Endpoint Manager, Conditional Access).
- Proven ability to configure and manage endpoint security baselines, threat protection, and VPN policies for high-security environments.
- Knowledge of federal security frameworks (e.g., FISMA, NIST 800-53, FedRAMP) and IT security standards, including encryption, MFA, and data loss prevention.
- Proficiency in PowerShell scripting for automation and task customization.
Preferred Qualifications
- Experience with other endpoint management platforms (e.g., Blackberry UEM).
- Familiarity with network technologies, including VPNs, firewalls, and DNS, and their integration with endpoint management.
- Previous experience supporting federal government clients or regulated industries.
- Hands-on experience with Apple Business Manager and mobile device management.
- Project management skills and experience leading technical teams.
- Relevant certifications, such as:
- Microsoft Certified: Endpoint Administrator Associate
- Microsoft Certified: Azure Solutions Architect Expert
- CompTIA Security+, CISSP, or equivalent security certifications.
What Accenture Federal Services employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Accenture Federal Services
Sourced by ZipRecruiter
Industry
It services
Company size
10,000+ Employees
Headquarters location
Arlington, VA, US
Year founded
1989