Experience with ConnectWise or similar platforms Working Conditions * On-site / Hybrid / Remote depending on location * 0-10% travel may be required ConnectWise is an Equal Opportunity Employer ...
Experience with ConnectWise or similar platforms Working Conditions * On-site / Hybrid / Remote depending on location * 0-10% travel may be required ConnectWise is an Equal Opportunity Employer ...
Onsite, hybrid, or remote depending on location * 0-10% travel required ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace ...
Onsite, hybrid, or remote depending on location * 0-10% travel required ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace ...
Onsite/Hybrid/Remote depending on location * 0-10% travel may be required ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a ...
Onsite/Hybrid/Remote depending on location * 0-10% travel may be required ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a ...
Product Marketing Manager, Security Products
Tampa, FL · On-site +1
$145K/yr
Onsite/Hybrid/Remote depending on location * 10-20% travel ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from ...
Product Marketing Manager, Security Products
Tampa, FL · On-site +1
$145K/yr
Onsite/Hybrid/Remote depending on location * 10-20% travel ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from ...
Product Manager- AI
OR · On-site +1
Experience with ConnectWise or similar platforms Working Conditions * On-site / Hybrid / Remote depending on location * 0-10% travel may be required
Product Manager- AI
OR · On-site +1
Experience with ConnectWise or similar platforms Working Conditions * On-site / Hybrid / Remote depending on location * 0-10% travel may be required
Onsite/Hybrid/Remote depending on location * 20-30% travel may be required * May require occasional work outside of normal business hours (conferences, events, securing deals, etc.) ConnectWise is an ...
Onsite/Hybrid/Remote depending on location * 20-30% travel may be required * May require occasional work outside of normal business hours (conferences, events, securing deals, etc.) ConnectWise is an ...
Support Technician - Remote
$18 - $20/hr
Location Requirements This position is open to remote candidates residing in the United States ... Document all work performed within the PSA system, ConnectWise experience desired. * Escalate ...
Support Technician - Remote
$18 - $20/hr
Location Requirements This position is open to remote candidates residing in the United States ... Document all work performed within the PSA system, ConnectWise experience desired. * Escalate ...
Field Technician L2
Grand Rapids, MI · Remote
$18.25 - $25/hr
Remote access solution support: VPN, connectivity support for Terminal Services, Citrix and other ... Understand processes in ConnectWise by completing assigned training materials and blueprints on the ...
Field Technician L2
Grand Rapids, MI · Remote
$18.25 - $25/hr
Remote access solution support: VPN, connectivity support for Terminal Services, Citrix and other ... Understand processes in ConnectWise by completing assigned training materials and blueprints on the ...
Business Systems Engineer (Remote)
Maple Grove, MN · Remote
$80K - $100K/yr
Perform day-to-day management of ConnectWise PSA and other service management platforms, including ... Perform day-to-day management of NinjaRMM and other remote support systems, including configuration ...
Quick apply
Business Systems Engineer (Remote)
Maple Grove, MN · Remote
$80K - $100K/yr
Perform day-to-day management of ConnectWise PSA and other service management platforms, including ... Perform day-to-day management of NinjaRMM and other remote support systems, including configuration ...
Field and Network Operations Technician
Baltimore, MD · Remote
$25 - $29/hr
Provide Tier 1 and Tier 2 technical support using remote management tools, phone, and email ... Organized, up-to-date ticket records and inventory records using proper ConnectWise procedures.
Field and Network Operations Technician
Baltimore, MD · Remote
$25 - $29/hr
Provide Tier 1 and Tier 2 technical support using remote management tools, phone, and email ... Organized, up-to-date ticket records and inventory records using proper ConnectWise procedures.
Configure and support Active Directory, Group Policy, DNS, DHCP, VPN, and remote access solutions ... Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask)
Quick apply
Configure and support Active Directory, Group Policy, DNS, DHCP, VPN, and remote access solutions ... Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask)
Service Delivery Manager
New York, NY · Remote
... and remote MST/Infrastructure/Projects teams. * Ensure clear handoffs, communication, and follow-through on all tickets, escalations, and project work. * Use tools such as ConnectWise, N-able ...
Service Delivery Manager
New York, NY · Remote
... and remote MST/Infrastructure/Projects teams. * Ensure clear handoffs, communication, and follow-through on all tickets, escalations, and project work. * Use tools such as ConnectWise, N-able ...
... and remote MST/Infrastructure/Projects teams. * Ensure clear handoffs, communication, and follow-through on all tickets, escalations, and project work. * Use tools such as ConnectWise, N-able ...
... and remote MST/Infrastructure/Projects teams. * Ensure clear handoffs, communication, and follow-through on all tickets, escalations, and project work. * Use tools such as ConnectWise, N-able ...
Field and Network Operations Technician
Baltimore, MD · Remote
$25 - $29/hr
Provide Tier 1 and Tier 2 technical support using remote management tools, phone, and email ... Organized, up-to-date ticket records and inventory records using proper ConnectWise procedures.
Field and Network Operations Technician
Baltimore, MD · Remote
$25 - $29/hr
Provide Tier 1 and Tier 2 technical support using remote management tools, phone, and email ... Organized, up-to-date ticket records and inventory records using proper ConnectWise procedures.
Service Delivery Helpdesk Engineer L1
New York, NY · Remote
$60K - $80K/yr
ConnectWise, Kaseya VSA, PRTG, and ITGlue. WORK SCHEDULE & LOCATION This is a full-time remote role with the option to go onsite in the New York/Tri-State Area as needed. Some night and/or weekend ...
Service Delivery Helpdesk Engineer L1
New York, NY · Remote
$60K - $80K/yr
ConnectWise, Kaseya VSA, PRTG, and ITGlue. WORK SCHEDULE & LOCATION This is a full-time remote role with the option to go onsite in the New York/Tri-State Area as needed. Some night and/or weekend ...
Field Services Engineer
Bridgeport, CT · Remote
$60K - $80K/yr
Reporting to the Field Services Supervisor, you will act as the face of CTS, delivering both hands-on, on-site support and efficient remote assistance. Utilizing tools like ConnectWise, you will ...
Field Services Engineer
Bridgeport, CT · Remote
$60K - $80K/yr
Reporting to the Field Services Supervisor, you will act as the face of CTS, delivering both hands-on, on-site support and efficient remote assistance. Utilizing tools like ConnectWise, you will ...
... remote and onsite) * Manage and prioritize service tickets, ensuring timely resolution and proper escalation * Maintain accurate and detailed documentation in ConnectWise and IT Glue * Document ...
... remote and onsite) * Manage and prioritize service tickets, ensuring timely resolution and proper escalation * Maintain accurate and detailed documentation in ConnectWise and IT Glue * Document ...
Field Services Engineer
New York, NY · Remote
$60K - $80K/yr
Reporting to the Field Services Supervisor, you will act as the face of CTS, delivering both hands-on, on-site support and efficient remote assistance. Utilizing tools like ConnectWise, you will ...
Field Services Engineer
New York, NY · Remote
$60K - $80K/yr
Reporting to the Field Services Supervisor, you will act as the face of CTS, delivering both hands-on, on-site support and efficient remote assistance. Utilizing tools like ConnectWise, you will ...
Business Systems Engineer
Maple Grove, MN · On-site +1
$80K - $100K/yr
... ConnectWise PSA and other Professional Services Automation systems to support executive decision-making * Perform day-to-day management of NinjaRMM and other remote support systems, including ...
Business Systems Engineer
Maple Grove, MN · On-site +1
$80K - $100K/yr
... ConnectWise PSA and other Professional Services Automation systems to support executive decision-making * Perform day-to-day management of NinjaRMM and other remote support systems, including ...
While this is a fully remote position, we are looking for someone local in the Detroit Metro area ... MSP experience * Familiarity with ConnectWise PSA Responsibilities: * Answering phone calls
While this is a fully remote position, we are looking for someone local in the Detroit Metro area ... MSP experience * Familiarity with ConnectWise PSA Responsibilities: * Answering phone calls
Remote Connectwise information
See salary details
$15.38 - $17.42
5% of jobs
$17.42 - $19.45
10% of jobs
$21.38 is the 25th percentile. Wages below this are outliers.
$19.45 - $21.48
11% of jobs
$21.48 - $23.51
2% of jobs
$23.51 - $25.55
17% of jobs
The median wage is $27.58 / hr.
$25.55 - $27.58
5% of jobs
$27.58 - $29.61
10% of jobs
$29.61 - $31.64
11% of jobs
$32.47 is the 75th percentile. Wages above this are outliers.
$31.64 - $33.68
12% of jobs
$33.68 - $35.71
11% of jobs
$35.71 - $37.74
7% of jobs
$15
$27
$37
How much do remote connectwise jobs pay per hour?
As of Jun 30, 2026, the average hourly pay for remote connectwise in the United States is $27.67, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $33.17 per hour, depending on experience, location, and employer.
What is a Remote ConnectWise technician?
A Remote ConnectWise technician is an IT professional who uses ConnectWise, a popular remote monitoring and management (RMM) software, to provide technical support and manage client systems from a remote location. They help businesses monitor their IT infrastructure, troubleshoot issues, and perform maintenance tasks without needing to be physically present. This role is essential for managed service providers (MSPs) and companies that rely on remote IT support to ensure their networks and devices run smoothly.
What is the difference between Remote Connectwise vs Remote Autotask Technician?
| Aspect | Remote Connectwise | Remote Autotask Technician |
|---|---|---|
| Certifications | ConnectWise certifications, ITIL | Autotask certifications, CompTIA A+ |
| Work Environment | Remote support for MSPs, IT service providers | Remote troubleshooting for MSPs, IT firms |
| Industry Usage | Widely used in managed service providers | Common in IT service management companies |
Remote Connectwise and Remote Autotask Technicians both support IT service providers remotely, often requiring similar certifications and working in comparable environments. The main difference lies in the specific platform expertise: Connectwise focuses on ConnectWise Manage, while Autotask technicians specialize in Autotask PSA. Both roles are essential in MSP operations, with overlapping skills but platform-specific knowledge.
What are the key skills and qualifications needed to thrive as a Remote ConnectWise Specialist, and why are they important?
To thrive as a Remote ConnectWise Specialist, you need a solid understanding of IT service management, experience with ConnectWise software, and often a background in computer science or related fields. Familiarity with ConnectWise Manage, Automate, and Control platforms, as well as relevant certifications like ConnectWise certifications or CompTIA A+, is typically required. Strong problem-solving, communication, and customer service skills help specialists efficiently resolve client issues and work collaboratively with remote teams. These abilities are crucial for delivering high-quality IT support, maintaining system integrity, and ensuring client satisfaction in a remote environment.
How does a Remote ConnectWise professional typically collaborate with IT teams and clients?
As a Remote ConnectWise professional, you'll regularly interact with internal IT teams and external clients to manage service tickets, coordinate project tasks, and resolve technical issues. Collaboration often involves using ConnectWise's integrated communication tools, remote access features, and documentation systems to ensure everyone stays updated and aligned. You'll participate in virtual meetings, provide remote support, and frequently share progress reports or troubleshooting steps. Strong communication skills and proactive follow-ups are key to building trust and ensuring smooth workflows in a remote setting.
More about Remote Connectwise jobs
What cities are hiring for Remote Connectwise jobs? Cities with the most Remote Connectwise job openings:
What are the most commonly searched types of Connectwise jobs? The most popular types of Connectwise jobs are:
What states have the most Remote Connectwise jobs? States with the most job openings for Remote Connectwise jobs include:
What job categories do people searching Remote Connectwise jobs look for? The top searched job categories for Remote Connectwise jobs are:
ConnectWise rating
8.8
Based on 7 frontline employees who took The Breakroom Quiz
30th of 202 rated software companies
Job description
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers-and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
About the Role
We're seeking a Product Manager to drive the strategy, development, and delivery of ConnectWise platform solutions, with a strong emphasis on AI-driven capabilities and workflow optimization. This role requires hands-on experience with AI platforms and tools to design and implement intelligent solutions that improve operational efficiency and partner outcomes.
You'll work cross-functionally to define requirements, prioritize backlogs, and deliver data-driven, AI-enabled solutions that enhance productivity, automate workflows, and support partner growth.
What You'll Do
What You Bring
Nice to Have
Working Conditions
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers-and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
About the Role
We're seeking a Product Manager to drive the strategy, development, and delivery of ConnectWise platform solutions, with a strong emphasis on AI-driven capabilities and workflow optimization. This role requires hands-on experience with AI platforms and tools to design and implement intelligent solutions that improve operational efficiency and partner outcomes.
You'll work cross-functionally to define requirements, prioritize backlogs, and deliver data-driven, AI-enabled solutions that enhance productivity, automate workflows, and support partner growth.
What You'll Do
- Define and execute the product strategy and roadmap, with a focus on AI-powered features and workflow automation
- Gather and translate customer, market, and data insights into clear, actionable product requirements
- Identify, evaluate, and implement AI platforms/tools to improve operational workflows and product capabilities
- Manage and prioritize the product backlog to align with AI-driven innovation goals
- Collaborate with engineering, data, and AI/ML teams to deliver scalable solutions
- Monitor product performance, adoption, and user experience, leveraging AI insights where applicable
- Continuously identify opportunities to optimize workflows through AI and automation
- Represent the product with partners and stakeholders, articulating AI strategy and value
What You Bring
- 5+ years of product management or related experience
- Required: Hands-on experience with AI/ML platforms, tools, or solutions, particularly in driving workflow improvements or automation
- Proven ability to leverage AI technologies to enhance product functionality and operational efficiency
- Strong communication and problem-solving skills
- Experience working closely with software development and data teams
- Ability to manage multiple priorities in a fast-paced environment
- Detail-oriented with a strong partner- and outcome-focused mindset
Nice to Have
- Experience in MSP, SaaS, or technology platforms
- Familiarity with Agile, SDLC, and Atlassian tools
- Experience with AI platforms (e.g., OpenAI, Azure AI, automation tools, or similar) in a product environment
- Experience with ConnectWise or similar platforms
Working Conditions
- On-site / Hybrid / Remote depending on location
- 0-10% travel may be required
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.
About ConnectWise
Sourced by ZipRecruiter
Industry
Software development
Company size
501 - 1,000 Employees
Headquarters location
Tampa, FL, US
Year founded
1982