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Remote Connectwise Jobs (NOW HIRING)

This role focuses on building and scaling high-impact partnerships (e.g., ConnectWise, Pax8, and ... site, remote, or dispersed across global networks. Our platform automates network discovery ...

This role focuses on building and scaling high-impact partnerships (e.g., ConnectWise, Pax8, and ... site, remote, or dispersed across global networks. Our platform automates network discovery ...

Experience using a helpdesk ticketing system for incident tracking and time entry (ConnectWise Manage preferred) * Prior experience using Remote Monitoring and Management (RMM) tools (i.e. - Automate ...

Experience using a helpdesk ticketing system for incident tracking and time entry (ConnectWise Manage preferred) * Prior experience using Remote Monitoring and Management (RMM) tools (i.e. - Automate ...

ConnectWise * Microsoft CSP * BrightGauge * N-able Remote Monitoring Comfortable working in a hybrid environment, with on-site attendance twice per week Salary: $ 101, 171 per Annum Apply on the ...

Helpdesk Technician I

$20.50 - $27.75/hr

Experience using a helpdesk ticketing system for incident tracking and time entry (ConnectWise Manage preferred) * Prior experience using Remote Monitoring and Management (RMM) tools (i.e. - Automate ...

Experience using a helpdesk ticketing system for incident tracking and time entry (ConnectWise Manage preferred) * Prior experience using Remote Monitoring and Management (RMM) tools (i.e. - Automate ...

Helpdesk Technician I

Reston, VA · Remote

$20.75 - $28/hr

Experience using a helpdesk ticketing system for incident tracking and time entry (ConnectWise Manage preferred)  * Prior experience using Remote Monitoring and Management (RMM) tools (i.e ...

Service Desk Analyst

AL · On-site +1

$40K - $55K/yr

Monitor the remote monitoring and management system alerts and notifications and respond ... ConnectWise and Kaseya Knowledge * Windows Server 2008R2, 2012R2, 2016 Administration

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Remote Connectwise information

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$15

$27

$37

How much do remote connectwise jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for remote connectwise in the United States is $27.67, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $33.17 per hour, depending on experience, location, and employer.

What is a Remote ConnectWise technician?

A Remote ConnectWise technician is an IT professional who uses ConnectWise, a popular remote monitoring and management (RMM) software, to provide technical support and manage client systems from a remote location. They help businesses monitor their IT infrastructure, troubleshoot issues, and perform maintenance tasks without needing to be physically present. This role is essential for managed service providers (MSPs) and companies that rely on remote IT support to ensure their networks and devices run smoothly.

What is the difference between Remote Connectwise vs Remote Autotask Technician?

AspectRemote ConnectwiseRemote Autotask Technician
CertificationsConnectWise certifications, ITILAutotask certifications, CompTIA A+
Work EnvironmentRemote support for MSPs, IT service providersRemote troubleshooting for MSPs, IT firms
Industry UsageWidely used in managed service providersCommon in IT service management companies

Remote Connectwise and Remote Autotask Technicians both support IT service providers remotely, often requiring similar certifications and working in comparable environments. The main difference lies in the specific platform expertise: Connectwise focuses on ConnectWise Manage, while Autotask technicians specialize in Autotask PSA. Both roles are essential in MSP operations, with overlapping skills but platform-specific knowledge.

What are the key skills and qualifications needed to thrive as a Remote ConnectWise Specialist, and why are they important?

To thrive as a Remote ConnectWise Specialist, you need a solid understanding of IT service management, experience with ConnectWise software, and often a background in computer science or related fields. Familiarity with ConnectWise Manage, Automate, and Control platforms, as well as relevant certifications like ConnectWise certifications or CompTIA A+, is typically required. Strong problem-solving, communication, and customer service skills help specialists efficiently resolve client issues and work collaboratively with remote teams. These abilities are crucial for delivering high-quality IT support, maintaining system integrity, and ensuring client satisfaction in a remote environment.

How does a Remote ConnectWise professional typically collaborate with IT teams and clients?

As a Remote ConnectWise professional, you'll regularly interact with internal IT teams and external clients to manage service tickets, coordinate project tasks, and resolve technical issues. Collaboration often involves using ConnectWise's integrated communication tools, remote access features, and documentation systems to ensure everyone stays updated and aligned. You'll participate in virtual meetings, provide remote support, and frequently share progress reports or troubleshooting steps. Strong communication skills and proactive follow-ups are key to building trust and ensuring smooth workflows in a remote setting.
More about Remote Connectwise jobs
What cities are hiring for Remote Connectwise jobs? Cities with the most Remote Connectwise job openings:
What are the most commonly searched types of Connectwise jobs? The most popular types of Connectwise jobs are:
What states have the most Remote Connectwise jobs? States with the most job openings for Remote Connectwise jobs include:
Infographic showing various Remote Connectwise job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $57,562 per year, or $27.7 per hour.

Full-time

Medical, Dental, Retirement, PTO

Posted 11 days ago


Job description

Why should you consider joining Auvik?
  • You want to work at a company that is building impactful, relevant technology. Auvik's network management software helps IT teams by automating time-consuming tasks, streamlining operations, and mitigating risk. It's more important than ever to be able to remotely monitor and manage network infrastructure, and with Auvik, IT professionals have that essential visibility and control.
  • You want to work with a leadership team who are transparent and trustworthy. Our senior leaders have a vision for Auvik. They are experienced, knowledgeable, approachable, and consistently working hard to drive success, both for the company and the team of people who make it happen.
  • You want to work with a product customers love. People rave about what we've built. Our customers are smart, aspirational, and highly technical. It pays to get the details right.
  • You want regular opportunities for learning and growth. With ongoing feedback from leadership, you'll find that Auvik encourages you to be your very best. Our onboarding process is thorough and informative because we want to make sure you're prepared to have a great work experience. We also have programs designed to help you take the next steps you want for your career.
  • You want the flexibility to manage your work, your way. We're a fully distributed team and we're prepared to continue to support working from home (or the space you choose!). We trust you to get the job done where you feel most comfortable and effective.

What's this role about?
As a member of the Auvik Sales team, the Alliance Manager is responsible for driving strategic growth and revenue through Auvik's key alliance partners. This role focuses on building and scaling high-impact partnerships (e.g., ConnectWise, Pax8, and future alliances), with accountability for overall Net MRR growth across these ecosystems.
You'll own partner relationships end-to-end, aligning go-to-market initiatives, enabling partner teams, and unlocking new revenue streams across OEM, marketplace, and co-sell motions.
What will you be doing?
  • Build and manage strong relationships with key alliance partners, aligning on joint goals and growth opportunities
  • Own and deliver against Net MRR growth targets across assigned partners
  • Partner cross-functionally with sales, marketing, product, and customer teams to execute joint go-to-market initiatives
  • Drive partner enablement and support onboarding to ensure partners can effectively position and sell Auvik
  • Support partner and internal teams by clarifying processes and helping resolve day-to-day questions or blockers
  • Track performance and provide insights to improve partner growth and program effectiveness
  • Identify and support new alliance opportunities as Auvik continues to expand its partner ecosystem
What are we looking for?
  • Experience in alliances, partnerships, channel, or strategic account management in a SaaS or B2B environment
  • Proven track record of driving revenue growth through partnerships or indirect channels
  • Strong relationship management and cross-functional collaboration skills
  • Ability to operate both strategically and tactically
  • Excellent communication and presentation skills
  • Highly organized and able to manage multiple priorities in a fast-paced environment
  • Willingness to travel within North America (up to ~10%)
Are there bonus points?
  • Experience with IT channel ecosystems, distributors, or marketplaces (e.g., ConnectWise, Pax8)
  • Familiarity with OEM or marketplace partnership models
  • Experience with Salesforce, PartnerStack, or similar tools
  • Background in B2B SaaS, particularly in the IT or network management space

We're actively hiring for this role and looking to bring someone great onto the team as soon as possible.
About Auvik
Auvik delivers cloud-based network management software that gives IT teams instant visibility and control over their infrastructure - whether on-site, remote, or dispersed across global networks. Our platform automates network discovery, mapping, monitoring, configuration backups, traffic analysis and alerting, so IT professionals and MSPs can manage complex, multi-site environments with ease.
We're focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well.
Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.
Hiring Process
At Auvik, our hiring process is designed to be personal, transparent, and human-led. Our Talent Acquisition Partners review all resumes, connect with candidates whose skills and experience aligns with the role, and stay in communication with you throughout your journey. If our interests align, you'll meet with a hiring manager, as well as additional members of the hiring team in follow-up conversations. All of your interviews will take place via Zoom.
Before meeting with a hiring manager, we also ask candidates to complete a 5-minute Predictive Index (PI) assessment. This helps us understand and match your strengths and work preferences with roles that will set you up for success.
We use AI tools to support administrative tasks in the hiring process; such as helping source candidates, drafting communications, and interview summaries, so our team can stay focused and present during conversations. We do not use AI tools to interview, screen or assess candidates; or determine who moves forward in the process. We debrief and consider the full context of every conversation before making hiring decisions. We believe hiring requires judgment that can be augmented but, not replaced by AI.
Compensation Details
At Auvik, our compensation philosophy is to be market competitive, reward performance, reflect our commitment to equity and maintain transparency with our employees. We have defined job levels and compensation ranges for each of our markets we employ, based on research from various sources of market data, which are reviewed on a regular basis.
The hiring range for this position is listed below. Compensation offered for candidates in this role is based on a number of factors including job-related skills, knowledge, and experience. These factors may cause your compensation to vary within the range outlined below.
In addition to cash compensation, all full-time employees are granted stock options to share in Auvik's future successes. Auvik employees are eligible to participate in additional benefits and programs including our comprehensive health and dental benefits plan, 401k matching program, flexible paid time off, paid parental leave program, and are eligible for remote working subsidies.
OTE Salary Range (Base + Target Incentive):
$134,500-$156,500 USD