Desktop Support
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1
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Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1
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Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1
Los Angeles, CA · Remote
Maintain SLAs, oversee ticket lifecycles, and monitor remote systems for security and performance ... Milestone XProtect, Access Control Systems, Veeam, AWS/Azure, RMM tools (Connectwise, Ninja ...
Los Angeles, CA · Remote
Maintain SLAs, oversee ticket lifecycles, and monitor remote systems for security and performance ... Milestone XProtect, Access Control Systems, Veeam, AWS/Azure, RMM tools (Connectwise, Ninja ...
Manhattan, NY · On-site +1
... Perform remote fixes at the desktop level, including installing and upgrading software ... • ConnectWise Manage Experience/Skills Preferred • ConnectWise Automate and Control • ...
Manhattan, NY · On-site +1
... Perform remote fixes at the desktop level, including installing and upgrading software ... • ConnectWise Manage Experience/Skills Preferred • ConnectWise Automate and Control • ...
$115K - $130K/yr
... ConnectWise Manage including time entries, project phases, task status, milestone tracking, and ... Remote (United States)
$115K - $130K/yr
... ConnectWise Manage including time entries, project phases, task status, milestone tracking, and ... Remote (United States)
Ann Arbor, MI · Remote
$60K - $65K/yr
Familiarity with RMM and PSA tools (such as ConnectWise, Autotask, or similar) * Experience supporting remote users and distributed environments * Ability to manage multiple priorities in a fast ...
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Ann Arbor, MI · Remote
$60K - $65K/yr
Familiarity with RMM and PSA tools (such as ConnectWise, Autotask, or similar) * Experience supporting remote users and distributed environments * Ability to manage multiple priorities in a fast ...
Manage client remote access and BYOD initiatives, including Always-On VPN and IPSEC VPN services ... Document all project work, configuration changes, and outcomes thoroughly in ConnectWise in ...
Manage client remote access and BYOD initiatives, including Always-On VPN and IPSEC VPN services ... Document all project work, configuration changes, and outcomes thoroughly in ConnectWise in ...
... ConnectWise) and RMM tools (NinjaOne, Kaseya, Datto) * Proficiency with Email Security (e.g ... Windows Server administration proficiency in Active Directory, Group Policy, DNS/DHCP, Remote ...
... ConnectWise) and RMM tools (NinjaOne, Kaseya, Datto) * Proficiency with Email Security (e.g ... Windows Server administration proficiency in Active Directory, Group Policy, DNS/DHCP, Remote ...
$16.50 - $21.50/hr
... ConnectWise) and RMM tools (NinjaOne, Kaseya, Datto) • Proficiency with Email Security (e.g ... DHCP, Remote Desktop Services • Networking proficiency with TCP/IP, VLANs, routing, firewall ...
$16.50 - $21.50/hr
... ConnectWise) and RMM tools (NinjaOne, Kaseya, Datto) • Proficiency with Email Security (e.g ... DHCP, Remote Desktop Services • Networking proficiency with TCP/IP, VLANs, routing, firewall ...
Maple Grove, MN · Remote
$55K - $70K/yr
Maintain accurate project documentation, communication plans, work plans, notes, task assignments, and project status updates in ConnectWise and other project management tools. * Prepare meeting ...
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Maple Grove, MN · Remote
$55K - $70K/yr
Maintain accurate project documentation, communication plans, work plans, notes, task assignments, and project status updates in ConnectWise and other project management tools. * Prepare meeting ...
OR · On-site +1
Onsite/Hybrid/Remote depending on location * 10-20% travel may be required
OR · On-site +1
Onsite/Hybrid/Remote depending on location * 10-20% travel may be required
Superior, WI · Remote
... ConnectWise) and RMM tools (NinjaOne, Kaseya, Datto) * Proficiency with Email Security (e.g ... Windows Server administration proficiency in Active Directory, Group Policy, DNS/DHCP, Remote ...
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Superior, WI · Remote
... ConnectWise) and RMM tools (NinjaOne, Kaseya, Datto) * Proficiency with Email Security (e.g ... Windows Server administration proficiency in Active Directory, Group Policy, DNS/DHCP, Remote ...
$65K - $70K/yr
Maintain accurate documentation by updating contacts and tags in ConnectWise and ensuring ITGlue reflects the full IT stack, key links, and client-specific info. * Monitor Fleet and OBOF progress ...
$65K - $70K/yr
Maintain accurate documentation by updating contacts and tags in ConnectWise and ensuring ITGlue reflects the full IT stack, key links, and client-specific info. * Monitor Fleet and OBOF progress ...
$106K - $145K/yr
Experience with a ticketing system, such as ConnectWise Manage * Experience supporting virtual desktop environments: Multi-Server Remote Desktop Server farm w/ Secure Gateway is preferred ...
$106K - $145K/yr
Experience with a ticketing system, such as ConnectWise Manage * Experience supporting virtual desktop environments: Multi-Server Remote Desktop Server farm w/ Secure Gateway is preferred ...
$17.50 - $22.25/hr
Creates a ticket for each interaction via Connectwise ticketing system and assigns the ticket to ... Work Location/Remote Status: This position is eligible for remote work, within a state where ...
$17.50 - $22.25/hr
Creates a ticket for each interaction via Connectwise ticketing system and assigns the ticket to ... Work Location/Remote Status: This position is eligible for remote work, within a state where ...
Fresno, CA · Remote
$60K - $65K/yr
Log and track support requests in ConnectWise. * Prioritize and/or escalate tickets as required to ... When Working Remote * Must have a reliable, high-speed internet connection that effectively ...
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Fresno, CA · Remote
$60K - $65K/yr
Log and track support requests in ConnectWise. * Prioritize and/or escalate tickets as required to ... When Working Remote * Must have a reliable, high-speed internet connection that effectively ...
Los Angeles, CA · On-site +1
Configure and support Active Directory, Group Policy, DNS, DHCP, VPN, and remote access solutions ... Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask)
Los Angeles, CA · On-site +1
Configure and support Active Directory, Group Policy, DNS, DHCP, VPN, and remote access solutions ... Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask)
Clinton, MD · Remote
$45 - $65/hr
Have hands-on experience with a PSA tool (ConnectWise, Autotask, HaloPSA, etc.) * Can context ... remote position.
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Clinton, MD · Remote
$45 - $65/hr
Have hands-on experience with a PSA tool (ConnectWise, Autotask, HaloPSA, etc.) * Can context ... remote position.
Fresno, CA · On-site +1
$60K - $65K/yr
Log and track support requests in ConnectWise. * Prioritize and/or escalate tickets as required to ... When Working Remote * Must have a reliable, high-speed internet connection that effectively ...
Fresno, CA · On-site +1
$60K - $65K/yr
Log and track support requests in ConnectWise. * Prioritize and/or escalate tickets as required to ... When Working Remote * Must have a reliable, high-speed internet connection that effectively ...
$90K - $105K/yr
Ensure consistency across billing systems (e.g., NetSuite, ConnectWise, VersaPay, etc ... Remote (United States)
$90K - $105K/yr
Ensure consistency across billing systems (e.g., NetSuite, ConnectWise, VersaPay, etc ... Remote (United States)
Woburn, MA · On-site +1
$65K - $85K/yr
Experience working with remote management and monitoring systems such as NinjaRMM, Kaseya, Connectwise, Datto AEM, etc. * Experience working with Microsoft 365, GSuite, and other online collaboration ...
Woburn, MA · On-site +1
$65K - $85K/yr
Experience working with remote management and monitoring systems such as NinjaRMM, Kaseya, Connectwise, Datto AEM, etc. * Experience working with Microsoft 365, GSuite, and other online collaboration ...
$15.38 - $17.42
5% of jobs
$17.42 - $19.45
10% of jobs
$21.38 is the 25th percentile. Wages below this are outliers.
$19.45 - $21.48
11% of jobs
$21.48 - $23.51
2% of jobs
$23.51 - $25.55
17% of jobs
The median wage is $27.58 / hr.
$25.55 - $27.58
5% of jobs
$27.58 - $29.61
10% of jobs
$29.61 - $31.64
11% of jobs
$32.47 is the 75th percentile. Wages above this are outliers.
$31.64 - $33.68
12% of jobs
$33.68 - $35.71
11% of jobs
$35.71 - $37.74
7% of jobs
$15
$27
$37
| Aspect | Remote Connectwise | Remote Autotask Technician |
|---|---|---|
| Certifications | ConnectWise certifications, ITIL | Autotask certifications, CompTIA A+ |
| Work Environment | Remote support for MSPs, IT service providers | Remote troubleshooting for MSPs, IT firms |
| Industry Usage | Widely used in managed service providers | Common in IT service management companies |
Remote Connectwise and Remote Autotask Technicians both support IT service providers remotely, often requiring similar certifications and working in comparable environments. The main difference lies in the specific platform expertise: Connectwise focuses on ConnectWise Manage, while Autotask technicians specialize in Autotask PSA. Both roles are essential in MSP operations, with overlapping skills but platform-specific knowledge.

Job Title: Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite – onsite
Responsibilities
Requirements
#M- #LI- Ref: #851-Rockville-S1