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Remote Connectwise Jobs in California (NOW HIRING)

JobStack Inc

MSP Engineer

Los Angeles, CA · Remote

Maintain SLAs, oversee ticket lifecycles, and monitor remote systems for security and performance ... Milestone XProtect, Access Control Systems, Veeam, AWS/Azure, RMM tools (Connectwise, Ninja ...

JobStack, Inc.

MSP Engineer

Los Angeles, CA · Remote

Maintain SLAs, oversee ticket lifecycles, and monitor remote systems for security and performance ... Milestone XProtect, Access Control Systems, Veeam, AWS/Azure, RMM tools (Connectwise, Ninja ...

JobStack, Inc.

MSP Engineer

Los Angeles, CA · Remote

Maintain SLAs, oversee ticket lifecycles, and monitor remote systems for security and performance ... Milestone XProtect, Access Control Systems, Veeam, AWS/Azure, RMM tools (Connectwise, Ninja ...

Red Cup IT Inc

Systems Engineer

Los Angeles, CA · On-site +1

Configure and support Active Directory, Group Policy, DNS, DHCP, VPN, and remote access solutions ... Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask)

SWBC PEO

Field Support Technician - Remote

Brea, CA · On-site +1

$25 - $35/hr

... in ConnectWise • Maintain inventory, tools, and cleanliness of a work vehicle Required Skills/Abilities (includes L1 Field Support Technician skills): • Communicate with Level 1 on related ...

Integris

Account Executive

AZ · Remote

Accurately track all prospecting, opportunity, and sales activity in ConnectWise or other CRM ... Remote

All JobsConnectwise JobsRemote Connectwise JobsRemote Connectwise Jobs in California

Remote Connectwise information

What is a Remote ConnectWise technician?

A Remote ConnectWise technician is an IT professional who uses ConnectWise, a popular remote monitoring and management (RMM) software, to provide technical support and manage client systems from a remote location. They help businesses monitor their IT infrastructure, troubleshoot issues, and perform maintenance tasks without needing to be physically present. This role is essential for managed service providers (MSPs) and companies that rely on remote IT support to ensure their networks and devices run smoothly.

What is the difference between Remote Connectwise vs Remote Autotask Technician?

AspectRemote ConnectwiseRemote Autotask Technician
CertificationsConnectWise certifications, ITILAutotask certifications, CompTIA A+
Work EnvironmentRemote support for MSPs, IT service providersRemote troubleshooting for MSPs, IT firms
Industry UsageWidely used in managed service providersCommon in IT service management companies

Remote Connectwise and Remote Autotask Technicians both support IT service providers remotely, often requiring similar certifications and working in comparable environments. The main difference lies in the specific platform expertise: Connectwise focuses on ConnectWise Manage, while Autotask technicians specialize in Autotask PSA. Both roles are essential in MSP operations, with overlapping skills but platform-specific knowledge.

What are the key skills and qualifications needed to thrive as a Remote ConnectWise Specialist, and why are they important?

To thrive as a Remote ConnectWise Specialist, you need a solid understanding of IT service management, experience with ConnectWise software, and often a background in computer science or related fields. Familiarity with ConnectWise Manage, Automate, and Control platforms, as well as relevant certifications like ConnectWise certifications or CompTIA A+, is typically required. Strong problem-solving, communication, and customer service skills help specialists efficiently resolve client issues and work collaboratively with remote teams. These abilities are crucial for delivering high-quality IT support, maintaining system integrity, and ensuring client satisfaction in a remote environment.

How does a Remote ConnectWise professional typically collaborate with IT teams and clients?

As a Remote ConnectWise professional, you'll regularly interact with internal IT teams and external clients to manage service tickets, coordinate project tasks, and resolve technical issues. Collaboration often involves using ConnectWise's integrated communication tools, remote access features, and documentation systems to ensure everyone stays updated and aligned. You'll participate in virtual meetings, provide remote support, and frequently share progress reports or troubleshooting steps. Strong communication skills and proactive follow-ups are key to building trust and ensuring smooth workflows in a remote setting.
What are the most commonly searched types of Connectwise jobs in California? The most popular types of Connectwise jobs in California are:
What are popular job titles related to Remote Connectwise jobs in California? For Remote Connectwise jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Connectwise jobs in California look for? The top searched job categories for Remote Connectwise jobs in California are:
What cities in California are hiring for Remote Connectwise jobs? Cities in California with the most Remote Connectwise job openings:
Remote Connectwise jobs near you

MSP Engineer

JobStack Inc

Los Angeles, CA • Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

Our client is a well-established technology integration and managed services organization specializing in enterprise security and connected infrastructure solutions. Their team is focused on delivering reliable service, technical excellence, and long-term client partnerships.
Key Responsibilities:
  • Client Support: Resolve helpdesk tickets, provide troubleshooting, and ensure excellent customer experiences.
  • Ticket & System Management: Maintain SLAs, oversee ticket lifecycles, and monitor remote systems for security and performance.
  • Project Support: Assist in project delivery, ensuring alignment with scope and documentation.
  • Risk & Communication: Act as an escalation point, conduct root cause analyses, and provide clear client communication.
  • Team Collaboration: Mentor engineers, contribute to process improvements, and support cross-functional teams.
Requirements:
  • Technical Experience: IT/security systems, scripting (PowerShell, Python), years managing client relationships.
  • Soft Skills: Strong communication, problem-solving, attention to detail, and ability to work collaboratively.
  • Certifications & Tools (Preferred): Milestone XProtect, Access Control Systems, Veeam, AWS/Azure, RMM tools (Connectwise, Ninja, Zendesk), MCSA/MCSE, Axis, Fortinet.
Benefits:
  • Competitive salary
  • Health, vision, and dental insurance
  • 401k + profit sharing
  • Growth-oriented, collaborative team environment