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Information Technology Operations Specialist Jobs

Factory is seeking an IT Operations Specialist to help build and operate the internal technology foundation for a fast-growing engineering organization. IT Operations Specialist Responsibilities In ...

IT Operations Specialist

Fresno, CA ยท On-site

$50 - $55/hr

Job Title: IT Operations Specialist Pay rate: $50.00 -$55.00 USD Hourly Location: Scottsdale, AZ, 85260 Job Duration: Jul 2026 -Jan 2027 Work Type: Onsite Work hours: 11: 00 PM - 7: 30 AM Workdays:

Factory is seeking an IT Operations Specialist to help build and operate the internal technology foundation for a fast-growing engineering organization. In this role, you will manage day-to-day ...

IT Operations Specialist

Sunnyvale, CA ยท On-site

$40 - $50/hr

Job Title: IT Operations Specialist Location: Sunnyvale, CA 94086 (** Onsite - Local Candidates Only ) Duration: 3-6 Month Contract-to-Hire (based on performance) Pay Rate: $40-50/hr + Benefits ...

Factory is seeking an IT Operations Specialist to help build and operate the internal technology foundation for a fast-growing engineering organization. In this role, you will own the systems ...

Remote IT Operations Specialist Part-time, Hiring from Utah, Idaho, Wyoming, Arizona, Kansas, and Florida only LedgerGurus is looking to hire a part-time remote IT Operations Specialist . Are you ...

IT Operations Specialist

Sunnyvale, CA ยท On-site

$40 - $50/hr

Job Title: IT Operations Specialist Location: Sunnyvale, CA 94086 (** Onsite - Local Candidates Only ) Duration: 3-6 Month Contract-to-Hire (based on performance) Pay Rate: $40-50/hr + Benefits ...

IT Operations Specialist WIS Objective The IT Operations Specialist is responsible for ensuring the smooth, secure, and efficient operation of IT systems and infrastructure supporting plant ...

Remote IT Operations Specialist

Lehi, UT ยท Remote

$25 - $30/hr

Remote IT Operations Specialist Part-time, Hiring from Utah, Idaho, Wyoming, Arizona, Kansas, and Florida only LedgerGurus is looking to hire a part-time remote IT Operations Specialist . Are you ...

USD 130,000 - USD 160,000 Type: Full-time Reports to: (Interim) Director, IT About the Role We are looking for a dedicated and detail-oriented IT Operations Specialist to run day-to-day IT operations ...

IT Operations Specialist Department: Systems Ops Employment Type: Full Time Location: Melville, NY Compensation: $85,000 / year Description The Opportunity Join a high-impact Infrastructure and ...

IT Operations Specialist

Cary, NC ยท On-site +1

$39.14 - $42.85/hr

Job Title: IT Operations Specialist Location: Cary, NC (Remote) Employment Type: Contract (6 months) Industry: Manufacturing Compensation: $39.14 - $42.85 /hr. Schedule: 40 hrs/Week. - (1st shift ...

The IT Operations Specialist supports Firm desktops, laptops, print devices, mobile devices, peripherals, and software. Familiarity with a variety of the field's concepts, practices, and procedures ...

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Information Technology Operations Specialist information

See salary details

$32.5K

$83.3K

$156.5K

How much do information technology operations specialist jobs pay per year?

As of Jul 26, 2026, the average yearly pay for information technology operations specialist in the United States is $83,310.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are Information Technology Operations Specialists?

Information Technology Operations Specialists are professionals responsible for managing and supporting the daily operations of an organization's IT infrastructure. Their duties typically include monitoring networks, maintaining servers, troubleshooting hardware and software issues, and ensuring system security. They play a critical role in minimizing downtime and keeping essential systems running smoothly, often working closely with other IT staff and departments. IT Operations Specialists may also assist with deploying software updates, managing backups, and responding to technical incidents.

What is the difference between Information Technology Operations Specialist vs Network Technician?

AspectInformation Technology Operations SpecialistNetwork Technician
CertificationsCompTIA A+, Network+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, IT departments, enterprise environmentsNetwork labs, client sites, enterprise networks
Primary ResponsibilitiesManaging IT operations, troubleshooting systems, ensuring uptimeInstalling, configuring, and repairing network hardware and connections
Industry UsageCorporate, government, large organizationsTelecommunications, IT service providers, enterprise networks

While both roles support IT infrastructure, the Information Technology Operations Specialist focuses on overall system management and operational efficiency, whereas the Network Technician specializes in network hardware and connectivity issues. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What are some common challenges faced by Information Technology Operations Specialists in a fast-paced organization?

Information Technology Operations Specialists often encounter challenges such as managing multiple high-priority incidents simultaneously, ensuring system uptime during software updates, and adapting to rapidly changing technology environments. They must balance routine maintenance tasks with urgent troubleshooting, all while communicating effectively with various departments. Staying organized and proactive in addressing potential issues is key to success in this dynamic role.

What are the key skills and qualifications needed to thrive as an Information Technology Operations Specialist, and why are they important?

To thrive as an Information Technology Operations Specialist, you need strong problem-solving abilities, knowledge of network and system administration, and typically a degree in computer science or a related field. Familiarity with IT service management tools (like ServiceNow), scripting languages, and industry certifications such as CompTIA Network+ or ITIL are highly valuable. Excellent communication, teamwork, and adaptability set top performers apart in this dynamic environment. These skills ensure smooth IT operations, minimize downtime, and support the overall productivity of an organization.
More about Information Technology Operations Specialist jobs
What cities are hiring for Information Technology Operations Specialist jobs? Cities with the most Information Technology Operations Specialist job openings:
Infographic showing various Information Technology Operations Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $83,310 per year, or $40.1 per hour.
IT Operations Specialist

IT Operations Specialist

Factory

San Francisco, CA โ€ข On-site

Full-time

Posted 9 days ago


Job description

Factory is seeking an IT Operations Specialist to help build and operate the internal technology foundation for a fast-growing engineering organization.
IT Operations Specialist Responsibilities
In this role, you will own the systems, devices, access controls, and workflows that keep our team productive and secure, from onboarding and offboarding to SaaS administration, endpoint management, and internal IT automation.
What you will do and achieve:
  • Own day-to-day IT operations across Okta, Google Workspace, GitHub, Slack, Rippling, and related SaaS systems.
  • Manage employee onboarding, offboarding, account provisioning, access reviews, email, groups, and device setup.
  • Configure, maintain, and troubleshoot employee laptops, with a focus on macOS and occasional Windows support.
  • Support endpoint management, device compliance, MFA, password policies, and other security controls.
  • Triage and resolve access, hardware, software, Wi-Fi, email, and productivity-tool issues quickly and pragmatically.
  • Maintain accurate IT inventory, documentation, support tickets, and repeatable operational workflows.
  • Partner with Security and Engineering on access requests, GitHub administration, SaaS approvals, and infrastructure-related IT changes.
  • Identify opportunities to automate recurring IT workflows as Factory scales.
  • Coordinate with vendors, external partners, and internal stakeholders to keep IT operations running smoothly.

Qualifications
  • 3+ years of IT support, helpdesk, or systems administration experience preferred.
  • Working knowledge of macOS environments, with occasional Windows support.
  • Familiarity with Okta, Google Workspace, GitHub, Slack, MDM, and other common business software.
  • Strong troubleshooting, communication, and customer service skills.
  • Ability to prioritize tasks and work independently.
  • Relevant certifications such as CompTIA A+ or Network+ are a plus.
  • This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)