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Information Technology Operations Specialist Jobs

Impact Seven

IT Operational Specialist

Rice Lake, WI · On-site

$25 - $28/hr

POSITION: IT Operations Specialist SUMMARY: The IT Operations Specialist supports the day-to-day technology, systems, and operational support functions of the organization. The IT Operations ...

GRB

IT Specialist

Alexandria, VA · On-site

$25 - $35/hr

GRB is seeking an IT Operations Specialist to support the day-to-day maintenance of IT systems and respond to technical issues. The preferred candidate should demonstrate excellent organizational ...

Black Kite

Senior IT Operations Specialist

Boston, MA · On-site

WHAT YOU BRING * 5+ years in IT operations or IT service delivery, including hands-on front-line support you're proud of - this role personally delivers help, not just manages it * Vendor and ...

SAIC

IT Operations Manager

Colorado Springs, CO · On-site

ORA_ON_SITE Description SAIC is seeking a highly skilled Enterprise IT Operations Manager in ... Specialist (441), System Administrator (451), or IT Investment/Portfolio Manager (804)

SAIC

IT Operations Manager

Colorado Springs, CO · On-site

$160K - $200K/yr

Description SAIC is seeking a highly skilled Enterprise IT Operations Manager in Colorado Springs ... Specialist (441), System Administrator (451), or IT Investment/Portfolio Manager (804)

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Information Technology Operations Specialist information

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How much do information technology operations specialist jobs pay per year?

As of Aug 14, 2026, the average yearly pay for information technology operations specialist in the United States is $83,310.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is an information technology operations specialist?

Information Technology Operations Specialists are professionals responsible for managing and supporting the daily operations of an organization's IT infrastructure. Their duties typically include monitoring networks, maintaining servers, troubleshooting hardware and software issues, and ensuring system security. They play a critical role in minimizing downtime and keeping essential systems running smoothly, often working closely with other IT staff and departments. IT Operations Specialists may also assist with deploying software updates, managing backups, and responding to technical incidents.

What is the difference between Information Technology Operations Specialist vs Network Technician?

AspectInformation Technology Operations SpecialistNetwork Technician
CertificationsCompTIA A+, Network+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, IT departments, enterprise environmentsNetwork labs, client sites, enterprise networks
Primary ResponsibilitiesManaging IT operations, troubleshooting systems, ensuring uptimeInstalling, configuring, and repairing network hardware and connections
Industry UsageCorporate, government, large organizationsTelecommunications, IT service providers, enterprise networks

While both roles support IT infrastructure, the Information Technology Operations Specialist focuses on overall system management and operational efficiency, whereas the Network Technician specializes in network hardware and connectivity issues. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What are some common challenges faced by information technology operations specialists in a fast-paced organization?

Information Technology Operations Specialists often encounter challenges such as managing multiple high-priority incidents simultaneously, ensuring system uptime during software updates, and adapting to rapidly changing technology environments. They must balance routine maintenance tasks with urgent troubleshooting, all while communicating effectively with various departments. Staying organized and proactive in addressing potential issues is key to success in this dynamic role.

What are the key skills and qualifications needed to thrive as an information technology operations specialist?

To thrive as an Information Technology Operations Specialist, you need strong problem-solving abilities, knowledge of network and system administration, and typically a degree in computer science or a related field. Familiarity with IT service management tools (like ServiceNow), scripting languages, and industry certifications such as CompTIA Network+ or ITIL are highly valuable. Excellent communication, teamwork, and adaptability set top performers apart in this dynamic environment. These skills ensure smooth IT operations, minimize downtime, and support the overall productivity of an organization.
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Information Technology Operations Specialist jobs near you
Infographic showing various Information Technology Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $83,310 per year, or $40.1 per hour.

IT Infrastructure Operations Specialist

DecisionPoint | Cortek

Washington, DC • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Overview
DecisionPoint Corporation is seeking an IT Infrastructure Operations Specialist to support the secure, stable, and compliant operation of GPO's enterprise systems and networks. Working closely with IT Security and IT Operations (ITOps) teams, this role ensures infrastructure performance, patch/upgrade planning, and readiness for Continuity of Operations (COOP). This position contributes to Technical Reference Model (TRM) alignment and plays a key role in asset inventory and documentation critical to FISMA and RMF compliance.
The Government Publishing Office (GPO) SecDevOps program provides advanced security, development, and operations support to safeguard federal information systems and infrastructure. This initiative integrates cybersecurity best practices with agile development and IT operations to ensure continuous security, compliance, and resilience across GPO's enterprise IT services. The mission is to protect and enable GPO's digital transformation by delivering secure, scalable, and reliable IT services in alignment with federal cybersecurity mandates and operational excellence standards.
This position is remote, however candidates located in the Washington, DC metropolitan area (DMV) are highly preferred.
Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.
*Please Note: This requisition is contingent upon contract award.*
Duties & Responsibilities
The IT Infrastructure Operations Specialist will:
  • Perform day-to-day support for enterprise systems and newly deployed technologies in development, testing, and production environments.
  • Update and maintain documentation for system configurations, change management logs, SOPs, patch/upgrade plans, and network diagrams.
  • Ensure all updates align with TRM architecture standards and are stored in the designated GRC repository (e.g., SharePoint, Xacta).
  • Work with ITOps branches to implement and document security configurations across enterprise infrastructure components (servers, storage, networking).
  • Produce and maintain RMF-related artifacts, including security test results, remediation plans, asset inventories, and patch schedules.
  • Support the GPO Continuity of Operations Plan (COOP) by maintaining systems prepared for rapid transition to alternate sites during emergencies.
  • Participate in COOP tests and ensure infrastructure security feeds, logs, and operational access remain functional at the designated COOP location.

Qualifications
  • Ability to obtain a Public Trust clearance.
  • 4 years of experience in enterprise system administration or infrastructure operations within a Federal or enterprise IT environment.
  • Bachelor's degree in Computer Science, Information Systems, other related disciplines (or equivalent experience)
  • Technical Knowledge: Demonstrated experience with Windows Server (2016-2025), Red Hat/Oracle Linux, patching tools, and configuration management. Familiarity with RMF documentation practices and compliance-oriented asset management preferred.
  • Federal experience (preferred)
  • Certifications (preferred): CompTIA Security+, CySA+, or ITIL Foundation

Our Equal Employment Opportunity Policy
  • EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
  • Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
  • Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

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