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Office Software Specialist Jobs (NOW HIRING)

Elyon International

Office Support Specialist

Crane, IN · On-site

$18 - $23/hr

  • Medical

  • Dental

  • Life

  • Retirement

Title: Office Support Specialist Location: Crane, Indiana Summary: Manages work-supporting ... Familiarity with automated information systems and standard office software is required. * Must be ...

Elyon International

Office Support Specialist

Crane, IN

$18 - $23/hr

  • Medical

  • Dental

  • Life

  • Retirement

Title: Office Support Specialist Location: Crane, Indiana Summary: Manages work-supporting ... Familiarity with automated information systems and standard office software is required. * Must be ...

Elyon International, Inc.

Office Support Specialist

Crane, IN · On-site

$18 - $23/hr

  • Medical

  • Dental

  • Life

  • Retirement

Title: Office Support Specialist Location: Crane, Indiana Summary: Manages work-supporting ... Familiarity with automated information systems and standard office software is required. * Must be ...

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Office Software Specialist information

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How much do office software specialist jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for office software specialist in the United States is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.08 per hour, depending on experience, location, and employer.

What is an office software specialist?

Office Software Specialists are professionals who are skilled in using, supporting, and training others on office productivity software such as Microsoft Office Suite, Google Workspace, and similar tools. They often assist with troubleshooting software issues, optimizing workflow processes, creating templates, and ensuring efficient document management. Their expertise helps organizations maintain smooth operations by leveraging technology for everyday business tasks.

What are the key skills and qualifications needed to thrive as an office software specialist?

To thrive as an Office Software Specialist, you need expertise in popular office productivity suites (like Microsoft Office or Google Workspace), data management, and document formatting, often supported by relevant certifications such as Microsoft Office Specialist (MOS). Familiarity with collaboration tools, cloud-based document sharing platforms, and basic troubleshooting of software issues is typically required. Strong communication, attention to detail, and a customer-service mindset help you effectively support users and streamline workflows. These skills ensure efficient office operations, minimize technical disruptions, and enhance overall productivity.

How does an office software specialist typically collaborate with other departments within an organization?

An Office Software Specialist often works closely with various departments to ensure that team members are proficient in using office productivity tools and that software solutions align with each department's workflow needs. This collaboration may include conducting training sessions, troubleshooting software issues, and customizing templates or automation tools to streamline tasks. By acting as a liaison between IT and non-technical staff, the specialist helps bridge communication gaps and supports smoother adoption of new technologies, ultimately improving organizational efficiency.

What is the difference between Office Software Specialist vs Office Administrator?

AspectOffice Software SpecialistOffice Administrator
Primary FocusProficiency in office software applications, training, and technical supportManaging office operations, scheduling, and administrative tasks
Required SkillsAdvanced software skills, troubleshooting, user supportOrganizational, communication, and multitasking skills
Work EnvironmentIT departments, training centers, tech support rolesCorporate offices, administrative departments
CertificationsMicrosoft Office Specialist, IT certificationsAdministrative certifications (e.g., CAP, Microsoft Office certifications)

The Office Software Specialist primarily focuses on technical proficiency with office applications, providing support and training. In contrast, the Office Administrator manages daily office operations and administrative tasks. Both roles may require certifications related to office software, but their core responsibilities differ significantly.

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What job categories do people searching Office Software Specialist jobs look for?

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Office Software Specialist jobs near you
Infographic showing various Office Software Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $42,197 per year, or $20.3 per hour.

Quality Systems and Software Specialist

Blood Bank of Alaska, Inc.

Anchorage, AK • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 15 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Wellness resources

 
Blood Bank of Alaska Position Description

Position Title: Quality Systems and Software Specialist
Department: Quality Assurance
Reports To: Director of Quality Assurance
Date Updated: March 2026
Position(s) Supervised: None

POSITION SUMMARY
Blood Bank of Alaska (BBA) is seeking a detail-oriented Quality Systems and Software Specialist at our main campus in Anchorage, AK. For this full-time position, you will be a key member of the Quality Assurance team, providing the blood bank with essential support for quality processes and assessments.  
This position will be responsible for:
Software Specialist:
  • Administrate BBA’s Blood Establishment Computer System (BECS) and other applicable software programs
  • Provide customer service to BBA’s software users
  • Facilitate changes to BBA’s Standard Operating Procedures (SOPs)
Quality Systems (Provide back-up support):
  • Promote organizational compliance with accrediting agency, state, and federal regulations
  • Manage BBA's occurrence program
  • Perform investigations for occurrences
  • Manage and perform internal audits
ESSENTIAL DUTIES AND RESPONSIBILITIES
Software Specialist:
·        Administrate BBA’s Blood Establishment Computer System (BECS) and other applicable software programs.
·        Manage and perform software configuration changes, upgrades, and validations where applicable.
·        Build and optimize software programs to support BBA operations and improvements.
·        Support software changes or implement new software needed for changes to equipment or processes
·        Using vendor supplied documentation, in tandem with vendor SMEs, troubleshoot software problems.
·        Work with vendor to implement new software upgrades.  Evaluate release notes to determine impact of upgrade.  
·        Request feature enhancements to improve software.
·        Provide customer service to BBA’s software users.

Quality Systems:
·        Perform duties in compliance with all applicable regulatory and accrediting agencies. Ensure OSHA regulations and cGMPs are           
         adhered to.
·        Perform occurrence investigations including Occurrence Reports (ORs), Post Donation Information (PDI), Biological Product Deviation 
         Reports (BPDRs), and Quarantine and Lookback (Q&LB) for positive test results. 
·        Assist with the review, compilation, and submission of FDA reports, correspondence, product licensing, etc.
·        Develop operational audit plans, perform audits, write audit reports, and issue audit findings to department management. Audits will 
          include: blood center processes, procedures, work areas, electronic records, and documents.
·        Provide support during external agency inspections (FDA, AABB, etc.).
·        Facilitate changes to Standard Operating Procedures (SOPs). This may include writing and updating policies, processes, and 
         procedures.
·        Manage record retention process and record storage areas.
·        Maintain positive communication with all departments. Promote a positive work environment in which staff work cooperatively       
         toward objectives.
·        Exhibit support of BBA’s values, mission statement, quality objectives, and customer service standards at all times. 
·        Perform other duties as assigned and qualified to do.
CUSTOMER INTERACTION/PROBLEM SOLVING
  • Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general.
  • Must make customer’s needs a high priority in face-to-face, telephone, and email contact.
  • Must consistently deliver service in a timely, accurate, professional, and friendly manner.
  • Must demonstrate a high level of problem-solving skills.
QUALIFICATION REQUIREMENTS
To perform this job successfully, each essential duty (as listed above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.
GENERAL KNOWLEDGE, SKILLS, AND ABILITIES
  • Knowledge of general safety and quality assurance policies.
  • Exceptional computer skills. Proficient in Microsoft Office applications (Word, Excel, Access).
  • Strong organizational skills and ability to prioritize tasks.
  • Strong interpersonal and communication skills.
  • Effective written and verbal communication skills.
  • Ability to work independently, be self-motivating, perform tasks of a highly detailed nature accurately within
    required timeframes, and adapt to fluctuating workloads.
  • Ability to write and interpret technical, professional, and other work-related documents.
  • Ability to problem solve at a high level through interpretation of regulatory guidelines, applicable laws and
    statutes, and industry standards, and using quality-focused decision making.
  • Ability to network with internal and external resources, build relationships conducive to a quality environment and
    continue growth in knowledge areas related to industry.
  • Ability to interface effectively and harmoniously with co-workers, the general public, and regulatory inspectors.
  • Ability to perform job duties in a manner that is professional, ethical, diplomatic, inquisitive, and flexible.
  • Ability to instruct and train staff in software programs.
  • Ability to organize and maintain company records.
  • Ability to maintain confidentiality of donors, customers, employees, and BBA business information..
EDUCATION
Associate's or Bachelor's Degree in relevant field strongly preferred   Experience may be substituted with a demonstrated ability to perform regulatory interpretation and advanced technical writing.
EXPERIENCE
Minimum one year experience with healthcare or quality system related software applications.  One year of experience in highly regulated environment preferred which included responsibility for compliance, policy, and procedure development and implementation while working with a diverse employee population. 
CERTIFICATES, LICENSES, ETC.
Minimum: Valid Driver’s License
Preferred: MLT, MT, or MLS.
WORK ENVIRONMENT
  • Extensive use of computers.
  • Must be able to lift at least 30 pounds and sit for long periods of time.
  • Potential hazard due to exposure to blood or other potentially infectious materials. The Blood Bank of Alaska follows OSHA Bloodborne Pathogens Standards in the workplace.
  • Must be able to walk moderate distances, climb stairs, reach, push, pull, and bend in order to perform his/her job duties.