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Assistant Customer Onboarding Jobs (NOW HIRING)

AxisCare

Customer Onboarding Manager

Waco, TX · Remote

- Customer Onboarding Manager Reports To: Director of Customer Success Department: Customer Success ... etc. * Assist with various Customer Success projects. * Serve as a product expert, capable of ...

AxisCare

Customer Onboarding Manager

Waco, TX · Remote

Salary: - Customer Onboarding Manager Reports To: Director of Customer Success Department: Customer ... etc. * Assist with various Customer Success projects. * Serve as a product expert, capable of ...

AxisCare

Customer Onboarding Manager

Waco, TX · On-site

- Customer Onboarding Manager Reports To: Director of Customer Success Department: Customer Success ... etc. * Assist with various Customer Success projects. * Serve as a product expert, capable of ...

AxisCare

Customer Onboarding Manager

Waco, TX

- Customer Onboarding Manager Reports To: Director of Customer Success Department: Customer Success ... etc. * Assist with various Customer Success projects. * Serve as a product expert, capable of ...

Portnox

Customer Experience Intern

Austin, TX · On-site

Customer Journey Support: Assist the team in supporting various stages of the customer lifecycle, including onboarding, adoption, and ongoing engagement. * Customer Onboarding Assistance: Help ...

Flex Dental

Client Onboarding Liaison

Partner with Customer Support, Customer Success, Product, and other internal teams to coordinate resolutions and ensure a positive onboarding experience. * Assist with customer support inquiries as ...

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Assistant Customer Onboarding information

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$26.5K

$44.2K

$60K

How much do assistant customer onboarding jobs pay per year?

As of Jul 26, 2026, the average yearly pay for assistant customer onboarding in the United States is $44,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $48,000.00 per year, depending on experience, location, and employer.

What is the difference between Assistant Customer Onboarding vs Customer Success Associate?

AspectAssistant Customer OnboardingCustomer Success Associate
CredentialsBasic customer service or onboarding certificationsCustomer success or account management certifications often preferred
Work EnvironmentAssist with onboarding processes, often in a support or administrative roleEngage with clients post-onboarding to ensure satisfaction and retention
Employer & Industry UsageCommon in SaaS, tech, and service industries during initial client setupUsed across SaaS, tech, and service sectors focusing on ongoing client relationships

While both roles involve client interaction, the Assistant Customer Onboarding focuses on guiding new clients through the onboarding process, whereas the Customer Success Associate manages ongoing client relationships to ensure satisfaction and retention after onboarding.

More about Assistant Customer Onboarding jobs
What cities are hiring for Assistant Customer Onboarding jobs? Cities with the most Assistant Customer Onboarding job openings:
What are the most commonly searched types of Customer Onboarding jobs? The most popular types of Customer Onboarding jobs are:
What states have the most Assistant Customer Onboarding jobs? States with the most job openings for Assistant Customer Onboarding jobs include:
What job categories do people searching Assistant Customer Onboarding jobs look for? The top searched job categories for Assistant Customer Onboarding jobs are:
Assistant Customer Onboarding jobs near you
Infographic showing various Assistant Customer Onboarding job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,245 per year, or $21.3 per hour.
Customer Onboarding Manager

Customer Onboarding Manager

AxisCare

Waco, TX • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description


Job Description - Customer Onboarding Manager


Reports To: Director of Customer Success

Department: Customer Success
Location: Remote

Position Type: Full-Time


Position Summary

Work with new clients to configure and set up their new site or sites, including overseeing importing of data from their previous software or other storage medium. 

Key Responsibilities


        Training Clients Using Prescribed Onboarding Process 

        • Engage with current customers to support the customer experience. 
        • Work with clients to understand and help them overcome their business challenges. 
        • Build and configure new client sites, oversee importing of data for clients, and collaborate with clients and colleagues to ensure their AxisCare site is built for their success.  
        • Remain knowledgeable about any and all updates to the AxisCare platform. 
        • Generate future opportunities by discovering and understanding the needs of our customers. 

        Communication with Clients, Keeping them On Track and Envisioned 

        • Provide phone, email, and/or video assistance for customer configuration questions as they come in. 
        • Managing the client project from start to finish 

        Teamwork - contribution to the team in communication, webinars, meeting participation, etc. 

        • Assist with various Customer Success projects.  
        • Serve as a product expert, capable of assisting other AxisCare team members on questions they might have. 
        • Participate in the creation of customer success content for our user base (Help Center Articles, Support Videos, and more). 

        What We're Looking For (Minimum Qualifications)

              • Bachelor's degree or equivalent experience 
              • Experience in Customer Success 
              • Strong written and verbal communication skills 
              • Detail oriented and analytical 
              • Demonstrated ability to increase customer satisfaction. 

              Working Conditions 

              • Manual dexterity required to use desktop computer and peripherals.
              • Utilization of software and email to perform job functions.
              • Will need to conduct camera-on videoconferencing for customer calls.  


              Compensation and Benefits  

              • Competitive salary and comprehensive benefits package.
              • Medical insurance premiums are covered in full for the employee (Medical, Dental and Vision)  
              • 401K with competitive company matching.
              • Personal time off, sick leave, and holidays.
              • Company will provide laptop and other needed computer equipment. 


              About AxisCare
              According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes.
               
              AxisCare was started in 2011 by industry leaders to help meet the demand for a more userfriendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 7 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment.