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Assistant Customer Onboarding Jobs (NOW HIRING)

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Assistant Customer Experience Manager

Dundalk, MD · On-site

Assists store management in onboarding customer experience associates. Trains to provide a fast ... Oversees lot attendant service to assist customers with shopping carts and loading groceries into ...

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Assistant Customer Experience Manager

Lewes, DE

... The Assistant Customer Experience Manager is responsible for the functions below, in addition to ... Assists store management in onboarding customer experience associates. Trains to provide a fast ...

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Assistant Customer Onboarding information

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$26.5K

$44.2K

$60K

How much do assistant customer onboarding jobs pay per year?

As of Jun 9, 2026, the average yearly pay for assistant customer onboarding in the United States is $44,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $48,000.00 per year, depending on experience, location, and employer.

What is the difference between Assistant Customer Onboarding vs Customer Success Associate?

AspectAssistant Customer OnboardingCustomer Success Associate
CredentialsBasic customer service or onboarding certificationsCustomer success or account management certifications often preferred
Work EnvironmentAssist with onboarding processes, often in a support or administrative roleEngage with clients post-onboarding to ensure satisfaction and retention
Employer & Industry UsageCommon in SaaS, tech, and service industries during initial client setupUsed across SaaS, tech, and service sectors focusing on ongoing client relationships

While both roles involve client interaction, the Assistant Customer Onboarding focuses on guiding new clients through the onboarding process, whereas the Customer Success Associate manages ongoing client relationships to ensure satisfaction and retention after onboarding.

More about Assistant Customer Onboarding jobs
What cities are hiring for Assistant Customer Onboarding jobs? Cities with the most Assistant Customer Onboarding job openings:
What are the most commonly searched types of Customer Onboarding jobs? The most popular types of Customer Onboarding jobs are:
What states have the most Assistant Customer Onboarding jobs? States with the most job openings for Assistant Customer Onboarding jobs include:
What job categories do people searching Assistant Customer Onboarding jobs look for? The top searched job categories for Assistant Customer Onboarding jobs are:
Assistant Customer Onboarding jobs near you
Infographic showing various Assistant Customer Onboarding job openings in the United States as of May 2026, with employment types broken down into 23% Full Time, 69% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,245 per year, or $21.3 per hour.
Software Implementation Specialist - Customer Onboarding

Software Implementation Specialist - Customer Onboarding

MetTel

Holmdel, NJ

$100K/yr

Other

Posted 9 days ago

Job description

MetTel is looking for an Onboarding Manager to join their operations team in Holmdel, New Jersey!  

Onboarding is a critical function that drives customer success and migrations, by providing a world class experience to every client.  This role will ensure all customers have a clear understanding of the migration process and help prepare the client for the transition.  They will be responsible for getting the steady state built to drive revenue and customer satisfaction. 

ROLES AND RESPONSIBILITIES:

  • Proactively manage initial account setup to drive ease of doing business with MetTel
  • Operational director of all internal teams involved in the setup of the client, and process improvements overall
  • Assist with driving migration success and continuously highlighting the value of the partnership
  • Point of escalation for customer and internal advocate
  • Responsible for explaining and implementing contract and purchased services
  • Key resource for initial customer portal setup and training for adoption
  • Ensure client delivery of key reports and deliverables to prepare New Client Services
  • Schedules kickoff call and prepares customer for transition

DESIRED QUALIFICATIONS:

  • Excellent verbal and written communication skills
  • Ability to stay organized and provide a consistent customer experience
  • Customer focused, with self-sufficient problem solving skills
  • Strong interpersonal skills and the ability to build relationships both internally and externally
  • Exceptional time management and multitasking ability, despite a high volume of assigned projects with competing timelines
  • Ability to interface comfortably with senior executives and all levels within an organization
  • Telecommunications experience is a plus, but not required

*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $100,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

Keywords: Mobility, #Mobility, #Onboarding #Implementation #SaaS #ImplementationManager #ProjectManager #ImplementationConsultant #ImplementationSpecialist #CustomerOnboarding, #OnboardingManager, #Manager, #CustomerExperiece, #CustomerExperience, JobsNearMe, #JobsNearMe, MetTel, #MetTel, LinkedIn, #LinkedIn, Indeed, #Indeed, Verizon, #Verizon, ATT, #ATT. 

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