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Payroll Specialist Customer Service Jobs (NOW HIRING)

Payroll Specialist

Edison, NJ

$24.25 - $33.25/hr

The Payroll Specialist should be a trustworthy and efficient individual who wants to grow their ... Customer Service Experience * Excellent written and verbal communication skills Positive attitude ...

Payroll Specialist

Edison, NJ

$24.25 - $33.25/hr

The Payroll Specialist should be a trustworthy and efficient individual who wants to grow their ... Customer Service Experience * Excellent written and verbal communication skills Positive attitude ...

Payroll Specialist

Knoxville, TN · On-site

$60K - $75K/yr

Payroll Specialist Full-Time (On-Site), Monday-Friday Eskola, LLC has been installing commercial ... Provide excellent customer service to all internal customers regarding payroll-related questions ...

Payroll Specialist

Charlotte, NC · On-site

$22 - $30/hr

Payroll Specialist General Job Summary : The Payroll Specialist is responsible for processing ... Excellent customer service skills are required. * Provide timely and professional customer service ...

Payroll Specialist

Las Vegas, NV · On-site

$22.50 - $30.50/hr

... customer service to all our employees. What You'll Do: * Process termination report daily to ensure issuance of final pay to immediate pay state employees * Manage processing, configuration, and ...

Payroll Specialist

San Antonio, TX · On-site

$26 - $32/hr

... customer service to employees and management. The ideal candidate is highly organized, detail ... The Payroll Specialist is expected to identify compliance concerns, recommend process improvements ...

Payroll Specialist

Abilene, TX · On-site

$22.75 - $31/hr

Payroll Specialist The Payroll Specialist is responsible for administering and processing payroll ... Employee Support and Customer Service * Respond to payroll inquiries from employees and managers.

Payroll Specialist

La Porte, IN · On-site

$28 - $30/hr

Payroll Specialist - $28-$30/hr DOE! This position is a direct hire opportunity! Integrity Trade ... Provide phone and customer service support, communicating professionally with employees, management ...

Payroll Specialist Location: Jackson, Tennessee Summary We are seeking an experienced and detail ... Excellent communication and customer service skills. By submitting your information with us, you ...

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Payroll Specialist Customer Service information

See salary details

$15

$27

$39

How much do payroll specialist customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for payroll specialist customer service in the United States is $27.40, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $30.77 per hour, depending on experience, location, and employer.

What is a payroll specialist customer service?

Payroll Specialist Customer Service representatives are professionals who assist employees and clients with payroll-related inquiries and issues. They ensure accurate and timely payroll processing, resolve discrepancies, answer questions about paychecks, deductions, and tax forms, and provide support for payroll software. Their role combines expertise in payroll procedures with strong communication and customer service skills to deliver a positive experience for those seeking payroll assistance.

How does a payroll specialist customer service professional typically collaborate with other departments within an organization?

A Payroll Specialist in Customer Service regularly works with HR, Finance, and IT departments to ensure accurate and timely payroll processing. They often communicate with HR to resolve discrepancies in employee records, coordinate with Finance regarding payroll funding and reporting, and may partner with IT to troubleshoot payroll system issues. Effective collaboration is key, as it helps prevent errors and ensures employees are paid correctly. Building strong relationships with these teams also helps address employee inquiries more efficiently.

What are the key skills and qualifications needed to thrive as a payroll specialist customer service, and why are they important?

To thrive as a Payroll Specialist Customer Service professional, you need a strong grasp of payroll processes, tax regulations, and basic accounting, typically supported by a relevant associate’s or bachelor’s degree. Familiarity with payroll systems such as ADP or Paychex, and proficiency in Excel or similar software, are highly valuable, as is certification like the Fundamental Payroll Certification (FPC). Outstanding communication, attention to detail, and problem-solving abilities help you resolve client issues efficiently and maintain positive relationships. These skills ensure accurate payroll processing, regulatory compliance, and high customer satisfaction in a deadline-driven environment.

What is the difference between Payroll Specialist Customer Service vs Payroll Coordinator?

AspectPayroll Specialist Customer ServicePayroll Coordinator
CredentialsTypically requires payroll certifications or related coursesOften requires similar certifications, with additional administrative skills
Work EnvironmentCustomer-facing, support-focused roles within HR or payroll departmentsAdministrative, coordinating payroll processes behind the scenes
Employer & Industry UsageUsed in companies with dedicated payroll and customer service teamsCommon in organizations managing complex payroll operations
Search & Comparison IntentPeople comparing roles involving payroll support and customer serviceIndividuals looking into payroll administration and coordination roles

The main difference is that Payroll Specialist Customer Service focuses on assisting employees and clients with payroll inquiries, while Payroll Coordinator handles the overall payroll process coordination behind the scenes. Both roles require similar certifications and are integral to payroll operations, but their focus and daily tasks differ.

How much does a payroll specialist customer service get?

A payroll specialist customer service representative typically earns between $40,000 and $55,000 annually, depending on experience, location, and company size. Entry-level roles may start lower, while experienced specialists with certifications can earn higher salaries. The role often requires proficiency with payroll software and strong customer service skills.

Is payroll specialist a hard job?

A payroll specialist role involves managing employee compensation, ensuring accurate processing of payroll, and maintaining compliance with tax laws. The job requires attention to detail, proficiency with payroll software, and understanding of payroll regulations, which can make it challenging for some individuals. However, with proper training and experience, it can be manageable and rewarding for those interested in finance and administration.
More about Payroll Specialist Customer Service jobs

What cities are hiring for Payroll Specialist Customer Service jobs?

Cities with the most Payroll Specialist Customer Service job openings:

Infographic showing various Payroll Specialist Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $56,982 per year, or $27.4 per hour.

Customer Service Representitive

Evolution Payroll Services

West Chester, PA • On-site

$15.25 - $20.50/hr

Full-time

Re-posted 25 days ago


Job description

Payroll Specialist - Customer Service Representative

Evolution Payroll Services, located in West Chester, PA, is looking to hire a bright and motivated full-time employee as a payroll processor and customer service representative. Our company provides payroll, tax filing, time and attendance and other payroll related services to businesses from 1 to 1000+ employees. This opportunity is ideal for the person that is excellent at problem-solving, is a "numbers person" and is looking to begin a long-term career at a growing and thriving company. We focus highly on customer satisfaction and a friendly work environment and are looking for the right person to join our team.