eSkill is seeking a Customer Onboarding Specialist to guide new customers from kickoff through setup, training, launch, and transition to ongoing support. Reporting to the Director of Customer ...
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eSkill is seeking a Customer Onboarding Specialist to guide new customers from kickoff through setup, training, launch, and transition to ongoing support. Reporting to the Director of Customer ...
Apply Early
About the Role The Customer Onboarding Specialist will lay the foundation for customer success! Implement strategies and processes that deliver consistent customer satisfaction and retention. Use ...
About the Role The Customer Onboarding Specialist will lay the foundation for customer success! Implement strategies and processes that deliver consistent customer satisfaction and retention. Use ...
eSkill is seeking a Customer Onboarding Specialist to guide new customers from kickoff through setup, training, launch, and transition to ongoing support. Reporting to the Director of Customer ...
eSkill is seeking a Customer Onboarding Specialist to guide new customers from kickoff through setup, training, launch, and transition to ongoing support. Reporting to the Director of Customer ...
Customer Onboarding Specialist
Middleton, WI · On-site
$18/hr
The Customer Onboarding Specialist is responsible for processing customer applications from start to finish and providing support and guidance to potential customers. Overall Responsibilities:
Customer Onboarding Specialist
Middleton, WI · On-site
$18/hr
The Customer Onboarding Specialist is responsible for processing customer applications from start to finish and providing support and guidance to potential customers. Overall Responsibilities:
Customer Onboarding Specialist
Middleton, WI · On-site
$18/hr
The Customer Onboarding Specialist is responsible for processing customer applications from start to finish and providing support and guidance to potential customers. Overall Responsibilities:
Customer Onboarding Specialist
Middleton, WI · On-site
$18/hr
The Customer Onboarding Specialist is responsible for processing customer applications from start to finish and providing support and guidance to potential customers. Overall Responsibilities:
eSkill is seeking a Customer Onboarding Specialist to guide new customers from kickoff through setup, training, launch, and transition to ongoing support. Reporting to the Director of Customer ...
eSkill is seeking a Customer Onboarding Specialist to guide new customers from kickoff through setup, training, launch, and transition to ongoing support. Reporting to the Director of Customer ...
Customer Onboarding Specialist
Irmo, SC · On-site
Customer Onboarding Specialist Company Overview: At Diesel Laptops, we are dedicated to revolutionizing the commercial truck and off-highway vehicle repair industry. Since our inception, we have been ...
Customer Onboarding Specialist
Irmo, SC · On-site
Customer Onboarding Specialist Company Overview: At Diesel Laptops, we are dedicated to revolutionizing the commercial truck and off-highway vehicle repair industry. Since our inception, we have been ...
Customer Onboarding Specialist
$50K - $65K/yr
Super Dispatch is looking for an Onboarding Specialist to guide new customers through a smooth and successful onboarding process. You'll help customers understand the platform, build confidence using ...
Customer Onboarding Specialist
$50K - $65K/yr
Super Dispatch is looking for an Onboarding Specialist to guide new customers through a smooth and successful onboarding process. You'll help customers understand the platform, build confidence using ...
Customer Onboarding Specialist Job Location: Coppell, TX Job Type: Contract * Guiding customers through initial setup and software installation. * Assisting with account creation and EFIN (Electronic ...
Quick apply
Apply Early
Customer Onboarding Specialist Job Location: Coppell, TX Job Type: Contract * Guiding customers through initial setup and software installation. * Assisting with account creation and EFIN (Electronic ...
Apply Early
Customer Onboarding Specialist
Scottsdale, AZ · On-site
$75K - $90K/yr
Customer Onboarding Specialist Location: This position is hybrid with 2 days remote/3 days in our HQ in Scottsdale when not traveling. There may be quarterly travel required to support new customer ...
Customer Onboarding Specialist
Scottsdale, AZ · On-site
$75K - $90K/yr
Customer Onboarding Specialist Location: This position is hybrid with 2 days remote/3 days in our HQ in Scottsdale when not traveling. There may be quarterly travel required to support new customer ...
The Customer Onboarding Specialist is responsible for coordinating all post-sale onboarding activities via webinars for each new customer account acquired by NCC sales teams. This includes ...
The Customer Onboarding Specialist is responsible for coordinating all post-sale onboarding activities via webinars for each new customer account acquired by NCC sales teams. This includes ...
With teams dedicated to onboarding, professional services, customer success, account management (and more!), we provide meaningful and strategic support to our customers, enabling them to hit their ...
Quick apply
Apply Early
With teams dedicated to onboarding, professional services, customer success, account management (and more!), we provide meaningful and strategic support to our customers, enabling them to hit their ...
Apply Early
Position Summary The Customer Onboarding Specialist is responsible for creating a positive and seamless onboarding experience for prospective and newly established customers. This role serves as a ...
Position Summary The Customer Onboarding Specialist is responsible for creating a positive and seamless onboarding experience for prospective and newly established customers. This role serves as a ...
Customer Onboarding Specialist Location: Coppell, TX Remote Duration: Contract to Hire This role focuses on helping new professional tax preparer clients successfully set up and use the TaxAct ...
Customer Onboarding Specialist Location: Coppell, TX Remote Duration: Contract to Hire This role focuses on helping new professional tax preparer clients successfully set up and use the TaxAct ...
Customer Onboarding Specialist
Cleveland, OH · On-site
$47K/yr
With teams dedicated to onboarding, professional services, customer success, account management (and more!), we provide meaningful and strategic support to our customers, enabling them to hit their ...
Customer Onboarding Specialist
Cleveland, OH · On-site
$47K/yr
With teams dedicated to onboarding, professional services, customer success, account management (and more!), we provide meaningful and strategic support to our customers, enabling them to hit their ...
The Customer Onboarding Specialist is responsible for coordinating all post-sale onboarding activities for each new customer account acquired by NCC sales teams. This includes coordinating and ...
The Customer Onboarding Specialist is responsible for coordinating all post-sale onboarding activities for each new customer account acquired by NCC sales teams. This includes coordinating and ...
The Customer Onboarding Specialist is responsible for coordinating all post-sale onboarding activities via webinars for each new customer account acquired by NCC sales teams. This includes ...
Quick apply
Apply Early
The Customer Onboarding Specialist is responsible for coordinating all post-sale onboarding activities via webinars for each new customer account acquired by NCC sales teams. This includes ...
Apply Early
Customer Onboarding Specialist
Scottsdale, AZ · On-site
$75K - $90K/yr
Customer Onboarding Specialist Location: This position is hybrid with 2 days remote/3 days in our HQ in Scottsdale when not traveling. There may be quarterly travel required to support new customer ...
Customer Onboarding Specialist
Scottsdale, AZ · On-site
$75K - $90K/yr
Customer Onboarding Specialist Location: This position is hybrid with 2 days remote/3 days in our HQ in Scottsdale when not traveling. There may be quarterly travel required to support new customer ...
Customer Onboarding Specialist
$55K - $65K/yr
10th June, 2026 Customer Onboarding Specialist Internal title: Program Enrollment Coordinator | Full Time | US Remote A bit about us At AgriWebb our mission is to empower the livestock industry with ...
Customer Onboarding Specialist
$55K - $65K/yr
10th June, 2026 Customer Onboarding Specialist Internal title: Program Enrollment Coordinator | Full Time | US Remote A bit about us At AgriWebb our mission is to empower the livestock industry with ...
Customer Onboarding Specialist
Cleveland, OH · On-site
$47K/yr
With teams dedicated to onboarding, professional services, customer success, account management (and more!), we provide meaningful and strategic support to our customers, enabling them to hit their ...
Customer Onboarding Specialist
Cleveland, OH · On-site
$47K/yr
With teams dedicated to onboarding, professional services, customer success, account management (and more!), we provide meaningful and strategic support to our customers, enabling them to hit their ...
Customer Onboarding information
See salary details
$12.74 - $15.91
7% of jobs
$18.86 is the 25th percentile. Wages below this are outliers.
$15.91 - $19.08
19% of jobs
The median wage is $22.18 / hr.
$19.08 - $22.25
24% of jobs
$22.25 - $25.42
16% of jobs
$27.59 is the 75th percentile. Wages above this are outliers.
$25.42 - $28.58
13% of jobs
$28.58 - $31.75
9% of jobs
$31.75 - $34.92
3% of jobs
$34.92 - $38.09
1% of jobs
$38.09 - $41.26
1% of jobs
$41.26 - $44.43
0% of jobs
$44.43 - $47.60
6% of jobs
$12
$25
$47
How much do customer onboarding jobs pay per hour?
As of Jul 7, 2026, the average hourly pay for customer onboarding in the United States is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $29.09 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Customer Onboarding position, and why are they important?
To thrive as a Customer Onboarding professional, you need strong communication abilities, organization, problem-solving skills, and a background in customer service or account management. Familiarity with CRM platforms like Salesforce or HubSpot and experience with onboarding tools or project management systems is often required. Standout candidates excel in empathy, patience, and relationship-building with clients. These skills ensure new customers have a smooth transition and positive experience, fostering retention and satisfaction.
What are the main responsibilities of someone working in Customer Onboarding?
A Customer Onboarding specialist is typically responsible for guiding new clients through the setup process, ensuring they understand the company's products or services and are set up for success. This includes conducting training sessions, answering client questions, resolving initial issues, and coordinating with product or technical teams to address client needs. They often create tailored onboarding plans, track client progress, and provide ongoing support during the early stages of the customer relationship. Success in this role requires managing multiple accounts simultaneously while delivering a positive and professional experience to each client.
What is a Customer Onboarding job?
A Customer Onboarding job involves guiding new customers through the initial stages of using a product or service. This role ensures customers have a smooth transition, understand key features, and achieve their desired outcomes. Responsibilities typically include setting up accounts, providing training, and addressing any early concerns. The goal is to enhance customer satisfaction, reduce churn, and build long-term relationships. Effective onboarding helps customers see immediate value, increasing retention and loyalty.
More about Customer Onboarding jobs
What cities are hiring for Customer Onboarding jobs? Cities with the most Customer Onboarding job openings:
What are the most commonly searched types of Customer Onboarding jobs? The most popular types of Customer Onboarding jobs are:
What states have the most Customer Onboarding jobs? States with the most job openings for Customer Onboarding jobs include:
What job categories do people searching Customer Onboarding jobs look for? The top searched job categories for Customer Onboarding jobs are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 5 days ago
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Job description
eSkill is seeking a Customer Onboarding Specialist to guide new customers from kickoff through setup, training, launch, and transition to ongoing support.
Reporting to the Director of Customer Onboarding, you will serve as the primary contact for primarily SMB customers and manage multiple concurrent onboardings at a time. You will help customers adopt the platform quickly, achieve early value, and become confident, independent users.
Success will be measured by onboarding completion rates, time to launch, and customer satisfaction.
Responsibilities- Own customer onboarding from internal handoff through launch and transition to ongoing support.
- Lead customer meetings, including kickoff, training, integration, and launch preparation.
- Guide customers through account configuration, assessment setup, platform workflows, and results review.
- Manage project plans, timelines, responsibilities, risks, and follow-up.
- Coordinate issue resolution with customers and between internal teams.
- Maintain accurate customer and project records in our CRM.
- Escalate technical, product, content, commercial, or customer-risk concerns as needed.
- Improve onboarding processes and customer-facing resources.
Requirements
- 2+ years of experience in SaaS onboarding, implementation, customer success, training, support, or a related field.
- Strong project management, communication, organization, and problem-solving skills.
- Proactive, detail-oriented, and comfortable managing multiple priorities.
- Confidence leading customer meetings and software training sessions.
- Ability to explain workflows to users with varying technical experience.
- Proficiency with Salesforce, Microsoft Office, and other SaaS tools.
- HR technology or recruiting experience.
- Familiarity with ATS or HRIS integrations.
- Experience creating customer-facing training materials.
- Experience with HubSpot or Gong.
Benefits
- 401(k) with company matching
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunity to help shape a growing Customer Onboarding team
- In-person role at eSkill’s downtown San Antonio headquarters
About eSkill
Sourced by ZipRecruiter
Industry
Software development
Company size
51 - 200 Employees
Headquarters location
North Chelmsford, MA, US
Year founded
2002