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Customer Onboarding Jobs (NOW HIRING)

Gentem

Customer Onboarding Specialist

About the Role The Customer Onboarding Specialist will lay the foundation for customer success! Implement strategies and processes that deliver consistent customer satisfaction and retention. Use ...

eSkill

Customer Onboarding Specialist

San Antonio, TX · On-site

eSkill is seeking a Customer Onboarding Specialist to guide new customers from kickoff through setup, training, launch, and transition to ongoing support. Reporting to the Director of Customer ...

evolvedMD

Customer Onboarding Specialist

Scottsdale, AZ · On-site

$75K - $90K/yr

Customer Onboarding Specialist Location: This position is hybrid with 2 days remote/3 days in our HQ in Scottsdale when not traveling. There may be quarterly travel required to support new customer ...

BrightEdge

Customer Onboarding Specialist

Cleveland, OH · On-site

$47K/yr

With teams dedicated to onboarding, professional services, customer success, account management (and more!), we provide meaningful and strategic support to our customers, enabling them to hit their ...

Super Dispatch

Customer Onboarding Specialist

$50K - $65K/yr

Super Dispatch is looking for an Onboarding Specialist to guide new customers through a smooth and successful onboarding process. You'll help customers understand the platform, build confidence using ...

evolvedMD

Customer Onboarding Specialist

Scottsdale, AZ

$75K - $90K/yr

Customer Onboarding Specialist Location: This position is hybrid with 2 days remote/3 days in our HQ in Scottsdale when not traveling. There may be quarterly travel required to support new customer ...

ALLO Fiber

Customer Onboarding Specialist

Mission, KS · On-site

We are looking for a professional who can ensure the success of onboarding new customers by collaborating with multiple teams to guarantee customer satisfaction. This role is perfect for a detail ...

Halter

Customer Onboarding Specialist

Boulder, CO · On-site

$60K - $80K/yr

About the role As a Customer Onboarding Representative at Halter, you lead the rollout of Halter on new ranches. You'll own deployments end-to-end, training animals and operators, solving problems ...

AxisCare

Customer Onboarding Manager

Waco, TX · Remote

- Customer Onboarding Manager Reports To: Director of Customer Success Department: Customer Success Location: Remote Position Type: Full-Time Position Summary Work with new clients to configure and set ...

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How much do customer onboarding jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for customer onboarding in the United States is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $29.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Customer Onboarding position, and why are they important?

To thrive as a Customer Onboarding professional, you need strong communication abilities, organization, problem-solving skills, and a background in customer service or account management. Familiarity with CRM platforms like Salesforce or HubSpot and experience with onboarding tools or project management systems is often required. Standout candidates excel in empathy, patience, and relationship-building with clients. These skills ensure new customers have a smooth transition and positive experience, fostering retention and satisfaction.

What are the main responsibilities of someone working in Customer Onboarding?

A Customer Onboarding specialist is typically responsible for guiding new clients through the setup process, ensuring they understand the company's products or services and are set up for success. This includes conducting training sessions, answering client questions, resolving initial issues, and coordinating with product or technical teams to address client needs. They often create tailored onboarding plans, track client progress, and provide ongoing support during the early stages of the customer relationship. Success in this role requires managing multiple accounts simultaneously while delivering a positive and professional experience to each client.

What is a Customer Onboarding job?

A Customer Onboarding job involves guiding new customers through the initial stages of using a product or service. This role ensures customers have a smooth transition, understand key features, and achieve their desired outcomes. Responsibilities typically include setting up accounts, providing training, and addressing any early concerns. The goal is to enhance customer satisfaction, reduce churn, and build long-term relationships. Effective onboarding helps customers see immediate value, increasing retention and loyalty.

More about Customer Onboarding jobs
What cities are hiring for Customer Onboarding jobs? Cities with the most Customer Onboarding job openings:
What are the most commonly searched types of Customer Onboarding jobs? The most popular types of Customer Onboarding jobs are:
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Customer Onboarding jobs near you
Infographic showing various Customer Onboarding job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $53,969 per year, or $25.9 per hour.
Customer Onboarding Specialist

Customer Onboarding Specialist

ACD Distribution

Middleton, WI

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

Job description

Company Description

Since 1993, ACD has been a leader in providing a distribution channel for over 350 vendors and manufacturers, as well as over 3,000 customers. With a high level of vendor and customer satisfaction, we have enjoyed a steady increase in sales over the years. We offer competitive salaries, medical, dental, vision, company-paid life and disability insurance, Earned Time Off, 401k, employee discount, and room for advancement. Join our team and help us "deliver fun"!

Job Description

ACD Distribution, a leader in the hobby, game and toy industry has an opening for a Customer Onboarding Specialist in Middleton, WI. If you enjoy working with people, strive for results and customer satisfaction then ACD is your employer of choice!

The Customer Onboarding Specialist is responsible for processing customer applications from start to finish and providing support and guidance to potential customers.

Overall Responsibilities:

  • Manage all aspects of the customer onboarding experience as the main point of contact for applications, inquiries and issues providing timely response.
  • Establish and maintain a courteous and professional relationship with ACD Customers.
  • Work collaboratively with all departments to ensure the success of applicant's onboarding process.
  • Make process enhancement requests based on customer feedback.
  • Perform other duties as assigned by the management team.
Qualifications

 Qualifications:

  • High School Diploma or GED required
  • Prior customer service preferred
  • Excellent verbal and written communication skills
  • Strong organization skills and capability to work independently with little direction
  • Ability to prioritize and manage time effectively
  • Proficient in Microsoft Office
Additional Information

Compensation

  • Base rate: $18.00 per hour
  • Medical, dental, and vision insurance, company-paid life and disability insurance, Earned Time Off, and 401k retirement plan offered.  Employee discount available.

To Apply: e-mail your resume.  Join our team and help us "deliver fun"!

ACD will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, veteran status, or other characteristics protected by law.

Apply