ZipRecruiter

Log In

1

Customer Onboarding Jobs (NOW HIRING)

Tipalti

Customer Onboarding Manager

Plano, TX · On-site

As a Customer Onboarding Manager, you will be leading implementation projects with customers of Tipalti's rapidly growing SaaS based Accounts Payable automation solution and global payments solution.

Tipalti

Customer Onboarding Manager

Plano, TX · Hybrid

As a Customer Onboarding Manager, you will be leading implementation projects with customers of Tipalti's rapidly growing SaaS based Accounts Payable automation solution and global payments solution.

next page

Showing results 1-20

All JobsCustomer Onboarding Jobs

Customer Onboarding information

See salary details

$12

$25

$47

How much do customer onboarding jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for customer onboarding in the United States is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $29.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Customer Onboarding position, and why are they important?

To thrive as a Customer Onboarding professional, you need strong communication abilities, organization, problem-solving skills, and a background in customer service or account management. Familiarity with CRM platforms like Salesforce or HubSpot and experience with onboarding tools or project management systems is often required. Standout candidates excel in empathy, patience, and relationship-building with clients. These skills ensure new customers have a smooth transition and positive experience, fostering retention and satisfaction.

What are the main responsibilities of someone working in Customer Onboarding?

A Customer Onboarding specialist is typically responsible for guiding new clients through the setup process, ensuring they understand the company's products or services and are set up for success. This includes conducting training sessions, answering client questions, resolving initial issues, and coordinating with product or technical teams to address client needs. They often create tailored onboarding plans, track client progress, and provide ongoing support during the early stages of the customer relationship. Success in this role requires managing multiple accounts simultaneously while delivering a positive and professional experience to each client.

What is a Customer Onboarding job?

A Customer Onboarding job involves guiding new customers through the initial stages of using a product or service. This role ensures customers have a smooth transition, understand key features, and achieve their desired outcomes. Responsibilities typically include setting up accounts, providing training, and addressing any early concerns. The goal is to enhance customer satisfaction, reduce churn, and build long-term relationships. Effective onboarding helps customers see immediate value, increasing retention and loyalty.

More about Customer Onboarding jobs
What cities are hiring for Customer Onboarding jobs? Cities with the most Customer Onboarding job openings:
What are the most commonly searched types of Customer Onboarding jobs? The most popular types of Customer Onboarding jobs are:
What states have the most Customer Onboarding jobs? States with the most job openings for Customer Onboarding jobs include:
What job categories do people searching Customer Onboarding jobs look for? The top searched job categories for Customer Onboarding jobs are:
Customer Onboarding jobs near you
Infographic showing various Customer Onboarding job openings in the United States as of June 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,969 per year, or $25.9 per hour.
Software Onboarding Specialist - Chiropractic

Software Onboarding Specialist - Chiropractic

PracticeTek

San Diego, CA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

About PracticeTek
Stop scrolling-your dream job might just be here! At PracticeTek, we don't do ordinary, we do bold ideas, big impact, and endless opportunities to grow. Imagine working with teammates who celebrate your wins, challenge you to think bigger, and cheer you on every step of the way. Imagine building solutions that actually change lives and reshape how healthcare works. That's the vibe here: high-energy, high-impact, and 100% human. Ready to jump in? Let's go!
We're on a mission to revolutionize healthcare practices effortlessly and we live out our brand promise every day: being the Trusted Partner in retail healthcare. PracticeTek is one of the largest retail-healthcare tech providers in North America, offering everything a practitioner would need, from pre-encounter workflows to practice management, analytics, digital intake forms, marketing tools, EHRs, and payment systems, for a whopping 40,000+ clinics worldwide. Over the years, we've brought together the best-in-class platforms that serve the Chiropractic, Wellbeing, Vision and Dental providers and their patients; and we are united by one mission, to revolutionize retail healthcare practices effortlessly. Here, you'll have the flexibility to contribute across multiple brands, each offering a unique path for growth. Whether you're building products, supporting customers, or driving strategy, your journey with PracticeTek is full of opportunity.
We believe in showing up with consistent care, staying always ahead, keeping our approach market-in, making every experience feel effortless, owning it openly, and striving to do right in every decision. These aren't just words; they're how we live, work, and make an impact together.
At PracticeTek, you'll get to:
  • Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs.
  • Team up with passionate, talented people who care deeply about patients, providers, and making a difference.
  • See your impact firsthand by helping practices deliver care that's simpler, smarter, and better for everyone.
  • Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development.

Why You'll Love It Here
As part of the TekTribe, you'll enjoy:
  • Comprehensive health, dental, and vision coverage options
  • Wellness benefits that support lifestyle, behavioral health, and overall wellbeing
  • Flexible paid time off, sick time, and 10 company-paid holidays
  • 401(k) plan with company match to help you build your future
  • Culture Committee driving initiatives that spark connection, fun, and belonging
  • A workplace powered by innovation, collaboration, and energy every day

The Customer Success (Customer Onboarding) Department:
The Customer Success (Customer Onboarding) department serves a critical role in our customers' success with the ChiroTouch software and services. The Onboarding department works with customers post sale as they implement the platform and service in their practice providing solutions and resources for a productive and engaging implementation experience. The major function of the Customer Onboarding team is to ensure the implementation of the software and services in the customers practice is a success.
The Career Opportunity:
Our Customer Onboarding Associate is responsible for onboarding new customers in a timeline manner, all while providing a fantastic customer experience. The Customer Onboarding Associate will conduct customer support and project onboarding activities to ensure our customers successfully implement ChiroTouch software and services into their practice.
We're excited to consider remote candidates for this role! That said, if you're based in Las Vegas, NV; Green Bay, WI; or San Diego, CA, you'll enjoy a dynamic hybrid setup, spending three days each week collaborating in the office and the rest working from wherever you're most productive.
What You'll Do:
The Customer Onboarding Associate has responsibility for the following outcomes:
  • Customer Success: The Onboarding Associate will provide an exceptional customer experience with great communication skills, both written and verbal, timely and urgent response time, thorough product insights, and results driven problem-solving skills.
  • Project Management: A software onboarding specialist will manage a portfolio of onboarding projects and is responsible for achieving applicable onboarding targets for each.
  • Time to Complete: While quality is key for onboarding, we strive to complete customer onboarding projects within a certain time frame, based on the software and/or services type and complexity.

What You Bring:
  • Chiropractic and/or ChiroTouch software experience highly desired
  • Software Onboarding or customer project management experience highly desired, preferably in a SaaS organization
  • Minimum 2-years Customer Service experience preferably in a software training, support, or implementation role
  • Proficient with Salesforce or similar CRM and Microsoft Office Suite; adept knowledge of application sharing tools and environments; maintains clean and accurate data
  • Maintain high standards of integrity and accountability
  • Outstanding written and verbal communication skills
  • Passionate customer champion with proven ability to provide exceptional customer support

Ready to Join?
If you're excited to bring your ideas, energy, and expertise to a team that's shaping the future of healthcare, we can't wait to hear from you. Apply today and let's make healthcare simpler, smarter, and Better.Together.
The Fine Print (That Really Matters):
At PracticeTek, we determine compensation by considering market data, internal equity, and each candidate's skills and experience. For this position, we reasonably expect to pay between $42,000 - $54,000. This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity, as applicable.

Apply