Project Manager
Edmonton, AB · On-site
We help businesses make smart technology decisions to further their strategies. Our fixed-fee ... Proficiency with PSA tools (e.g., ConnectWise). * After-hours availability as needed. Our Employee ...
Project Manager
Edmonton, AB · On-site
We help businesses make smart technology decisions to further their strategies. Our fixed-fee ... Proficiency with PSA tools (e.g., ConnectWise). * After-hours availability as needed. Our Employee ...
... a variety of tools to help clients in many industries in the areas of: server support ... You've used a ticketing system like ConnectWise or some other tool to manage tickets and track time
Quick apply
... a variety of tools to help clients in many industries in the areas of: server support ... You've used a ticketing system like ConnectWise or some other tool to manage tickets and track time
... a variety of tools to help clients in many industries in the areas of: server support ... Youve used a ticketing system like ConnectWise or some other tool to manage tickets and track time
Quick apply
... a variety of tools to help clients in many industries in the areas of: server support ... Youve used a ticketing system like ConnectWise or some other tool to manage tickets and track time
... a variety of tools to help clients in many industries in the areas of: server support ... You've used a ticketing system like ConnectWise or some other tool to manage tickets and track time
... a variety of tools to help clients in many industries in the areas of: server support ... You've used a ticketing system like ConnectWise or some other tool to manage tickets and track time
Helper Connectwise information
What is the difference between Helper Connectwise vs Help Desk Technician?
| Aspect | Helper Connectwise | Help Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ | CompTIA A+, HDI Support Center Analyst |
| Work Environment | IT service management, remote and on-site support | Help desk, call centers, remote troubleshooting |
| Industry Usage | Managed service providers, IT departments | IT support, technical support services |
| Common Search/Comparison | Helper Connectwise vs Help Desk Technician |
Helper Connectwise typically refers to roles involving the use of ConnectWise platform for IT service management, focusing on ticketing, automation, and client communication. Help Desk Technicians provide technical support and troubleshooting, often using various ticketing systems including ConnectWise. While both roles support IT services, Helper Connectwise emphasizes platform-specific tasks, whereas Help Desk Technicians focus on resolving technical issues across different tools.
What are popular job titles related to Helper Connectwise jobs in Edmonton, AB? For Helper Connectwise jobs in Edmonton, AB, the most frequently searched job titles are:
What job categories do people searching Helper Connectwise jobs in Edmonton, AB look for? The top searched job categories for Helper Connectwise jobs in Edmonton, AB are:
What cities near Edmonton, AB are hiring for Helper Connectwise jobs? Cities near Edmonton, AB with the most Helper Connectwise job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 28 days ago
Job description
Looking for a workplace that values excellence and simplicity? At Yardstick Technologies, we excel in delivering top-notch solutions while simplifying complex challenges. We listen to our clients and team members, care about your growth, and celebrate every success together. Join us and make a real impact!
Our Story:
Yardstick Technologies, founded in 2008, leads IT outsourcing for small and medium businesses in Western Canada. We help businesses make smart technology decisions to further their strategies. Our fixed-fee services include managed IT solutions, cloud computing, Backup and Disaster Recovery, IT strategy, and consulting. We believe technology should help your business "WIN" and be part of a greater vision. Many small businesses trust us as their IT partner.
What You'll Be Doing:As a Project Manager, you will lead IT projects within our Professional Services portfolio. You'll ensure projects are delivered on time, within scope, and within budget while maintaining exceptional client satisfaction. This role requires strong communication, accountability, and ownership, with a focus on risk management and customer service.
What You'll Be Working On:
- Manage end-to-end delivery of infrastructure projects and IT services.
- Develop and maintain project plans, schedules, and budgets.
- Provide executive-level updates.
- Act as the primary point of contact for clients.
- Identify, assess, and mitigate project risks.
- Ensure compliance with PMO standards and governance.
- Manage project financials, including margin protection and change control.
- Deliver accurate status reports and dashboards.
- Average 12-16 projects at a time, ranging from 100-300+ hours.
What We're Looking For:
- 3-7 years of experience managing infrastructure projects and IT services.
- PMP or PRINCE2 certification preferred but not required; Agile or PgMP is a plus.
- Strong communication skills and ability to lead.
- Proven accountability and ownership mindset.
- Excellent risk management and customer service skills.
- Proficiency with PSA tools (e.g., ConnectWise).
- After-hours availability as needed.
Our Employee Perks:
- Competitive Salaries.
- Comprehensive Health, Dental, and Vision Insurance.
- Retirement Savings Plan with up to 3% Company Matching.
- 3 Weeks of Paid Time Off Annually, plus 11 Days Off on Alberta Holidays.
- Certification Reimbursement.
- Paid Parking.
We are excited about the possibility of you joining our team! If you're passionate, driven, and ready to make a difference, we encourage you to apply for our open positions.
Explore our careers page at https://yardsticktechnologies.bamboohr.com/careers to view other opportunities and find the perfect fit for your skills and aspirations.