New Hampton, IA · On-site
$17.25 - $23.25/hr
At least one year of experience in a help desk/desktop support role * Windows Administration ... Some experience with remote desktop tools (Preferably ConnectWise and/or RDP) * Experienced with ...
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New Hampton, IA · On-site
$17.25 - $23.25/hr
At least one year of experience in a help desk/desktop support role * Windows Administration ... Some experience with remote desktop tools (Preferably ConnectWise and/or RDP) * Experienced with ...
Buffalo, IA · On-site
$21 - $28.25/hr
Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will ... Experience with RMM/PSA tools (ConnectWise Manage, Automate, ScreenConnect) is a plus. * Ability to ...
Buffalo, IA · On-site
$21 - $28.25/hr
Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will ... Experience with RMM/PSA tools (ConnectWise Manage, Automate, ScreenConnect) is a plus. * Ability to ...
Iowa City, IA · On-site
$19.50 - $26.50/hr
Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will ... Experience with RMM/PSA tools (ConnectWise Manage, Automate, ScreenConnect) is a plus. * Ability to ...
Iowa City, IA · On-site
$19.50 - $26.50/hr
Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will ... Experience with RMM/PSA tools (ConnectWise Manage, Automate, ScreenConnect) is a plus. * Ability to ...
Hiawatha, IA · On-site
$30 - $40/hr
We help customers run their organizations better through the technology solutions we provide-and ... within ConnectWise in relation to project timelines. * Project Information Review: Reviews all ...
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Hiawatha, IA · On-site
$30 - $40/hr
We help customers run their organizations better through the technology solutions we provide-and ... within ConnectWise in relation to project timelines. * Project Information Review: Reviews all ...
Milford, IA · On-site
$79.90K - $108.20K/yr
... ConnectWise and Kaseya * Exposure to containerization Docker, Portainer, Kubernetes, or LXC * Other tier-1 hypervisors such as Hyper-V, Proxmox, etc. * Backup platforms such as Veeam or Datto Helpful ...
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Milford, IA · On-site
$79.90K - $108.20K/yr
... ConnectWise and Kaseya * Exposure to containerization Docker, Portainer, Kubernetes, or LXC * Other tier-1 hypervisors such as Hyper-V, Proxmox, etc. * Backup platforms such as Veeam or Datto Helpful ...
Milford, IA · On-site
$79.90K - $108.20K/yr
... ConnectWise and Kaseya * Exposure to containerization Docker, Portainer, Kubernetes, or LXC * Other tier-1 hypervisors such as Hyper-V, Proxmox, etc. * Backup platforms such as Veeam or Datto Helpful ...
Milford, IA · On-site
$79.90K - $108.20K/yr
... ConnectWise and Kaseya * Exposure to containerization Docker, Portainer, Kubernetes, or LXC * Other tier-1 hypervisors such as Hyper-V, Proxmox, etc. * Backup platforms such as Veeam or Datto Helpful ...
Harlan, IA · On-site
$60K - $65K/yr
We're seeking a Business Development Manager to help drive our next phase of growth. If you're ... Familiarity with CRM tools (HubSpot, ConnectWise) is a plus. * Understanding of cybersecurity ...
Harlan, IA · On-site
$60K - $65K/yr
We're seeking a Business Development Manager to help drive our next phase of growth. If you're ... Familiarity with CRM tools (HubSpot, ConnectWise) is a plus. * Understanding of cybersecurity ...
Harlan, IA · On-site
We're seeking a Business Development Manager to help drive our next phase of growth. If you're ... Familiarity with CRM tools (HubSpot, ConnectWise) is a plus. * Understanding of cybersecurity ...
Harlan, IA · On-site
We're seeking a Business Development Manager to help drive our next phase of growth. If you're ... Familiarity with CRM tools (HubSpot, ConnectWise) is a plus. * Understanding of cybersecurity ...
Ames, IA · On-site
We're seeking a Business Development Manager to help drive our next phase of growth. If you're ... Familiarity with CRM tools (HubSpot, ConnectWise) is a plus. * Understanding of cybersecurity ...
Ames, IA · On-site
We're seeking a Business Development Manager to help drive our next phase of growth. If you're ... Familiarity with CRM tools (HubSpot, ConnectWise) is a plus. * Understanding of cybersecurity ...
Ames, IA · On-site
$60K - $65K/yr
We're seeking a Business Development Manager to help drive our next phase of growth. If you're ... Familiarity with CRM tools (HubSpot, ConnectWise) is a plus. * Understanding of cybersecurity ...
Ames, IA · On-site
$60K - $65K/yr
We're seeking a Business Development Manager to help drive our next phase of growth. If you're ... Familiarity with CRM tools (HubSpot, ConnectWise) is a plus. * Understanding of cybersecurity ...
Hiawatha, IA · On-site
We help customers run their organizations better through the technology solutions we provide-and ... within ConnectWise in relation to project timelines. * Project Information Review: Reviews all ...
Hiawatha, IA · On-site
We help customers run their organizations better through the technology solutions we provide-and ... within ConnectWise in relation to project timelines. * Project Information Review: Reviews all ...
Harlan, IA · On-site
Were seeking a Business Development Manager to help drive our next phase of growth. If youre ... Familiarity with CRM tools (HubSpot, ConnectWise) is a plus. * Understanding of cybersecurity ...
Quick apply
Harlan, IA · On-site
Were seeking a Business Development Manager to help drive our next phase of growth. If youre ... Familiarity with CRM tools (HubSpot, ConnectWise) is a plus. * Understanding of cybersecurity ...
Hiawatha, IA · On-site
$30 - $40/hr
We help customers run their organizations better through the technology solutions we provide-and ... within ConnectWise in relation to project timelines. * Project Information Review: Reviews all ...
Hiawatha, IA · On-site
$30 - $40/hr
We help customers run their organizations better through the technology solutions we provide-and ... within ConnectWise in relation to project timelines. * Project Information Review: Reviews all ...
Ames, IA · On-site
Were seeking a Business Development Manager to help drive our next phase of growth. If youre ... Familiarity with CRM tools (HubSpot, ConnectWise) is a plus. * Understanding of cybersecurity ...
Quick apply
Ames, IA · On-site
Were seeking a Business Development Manager to help drive our next phase of growth. If youre ... Familiarity with CRM tools (HubSpot, ConnectWise) is a plus. * Understanding of cybersecurity ...
| Aspect | Helper Connectwise | Help Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ | CompTIA A+, HDI Support Center Analyst |
| Work Environment | IT service management, remote and on-site support | Help desk, call centers, remote troubleshooting |
| Industry Usage | Managed service providers, IT departments | IT support, technical support services |
| Common Search/Comparison | Helper Connectwise vs Help Desk Technician |
Helper Connectwise typically refers to roles involving the use of ConnectWise platform for IT service management, focusing on ticketing, automation, and client communication. Help Desk Technicians provide technical support and troubleshooting, often using various ticketing systems including ConnectWise. While both roles support IT services, Helper Connectwise emphasizes platform-specific tasks, whereas Help Desk Technicians focus on resolving technical issues across different tools.
$17.25 - $23.25/hr
Full-time
This job post has expired today. Applications are no longer accepted.
- Must live near or relocate to New Hampton, IA, or surrounding area -
Precision of New Hampton is looking for a new Help Desk Associate for our office and manufacturer area. This role will consist of assisting in day-to-day operations at Precision, including but not limited to; Printer Support, Remote Desktop Support, VoIP support, Minor Network Support, Desktop Support, and Peripheral support.
Responsibilities
Provide desktop support for our CSRs running Windows 10 & 11
Supporting a wide range of printer hardware, networked and tethered
Working on, and figuring out PC hardware issues
Computer Imaging for new employees
Communicating with employees on issues they may be having, or things they may need
Diagnosing minor network issues
Fixing and maintaining peripheral hardware issues, as well as VoIP support for our desk phones
Assisting the IT Manager when needed
Requirements
At least one year of experience in a help desk/desktop support role
Windows Administration
Active Directory/SMB
Basic understanding of networks (DHCP, DNS)
Some experience with remote desktop tools (Preferably ConnectWise and/or RDP)
Experienced with computer hardware and troubleshooting
Comfort with communicating with our third party partners for aiding in technical assistance
Nice-to-haves
Linux Administration (Debian/Ubuntu)
Knowledge and experience with Proxmox and PBS (or tools like KVM/QEMU)
Two-year (associates) degree in Information Technology
Understanding and programming desk phones (Yealink/Polycom)
Experience with Python for scripting/automating
Understanding databases such as MySQL/Postgres
Experience with the Ansible/AWX platform
Zabbix Dashboard and SNMP understanding
Certifications such as a CompTIA A+ (Or similar) are always a plus!
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Marketing
1 - 10 Employees
New Hampton, IA, US
1986
