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Desktop Manager Jobs in Iowa (NOW HIRING)

Belcan

Desktop Support Engineer

Des Moines, IA · On-site

$60K - $720K/yr

Ticket Management - Respond to and resolve service requests within defined SLAs using the ... End‑User Device Support - Troubleshoot and resolve issues with laptops, desktops, monitors ...

Arete Technologies, Inc.

Desktop Supporter

Des Moines, IA

$19.75 - $25.25/hr

Iowa Finance Authority needs an experienced Desktop Technician to maintain a Windows 10 environment ... Experience with ServiceNow for incident management along with Tripwire and Heat/Lumension for ...

360 IT Professionals

Desktop Support

Des Moines, IA

Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... Experienced in PC (desktop/laptop/thin client) support - both desk side and remote Experienced in ...

Artech Information System LLC

desktop support

Dubuque, IA

$19 - $24.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ...

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All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Iowa

Desktop Manager information

See Iowa salary details

$19.7K

$78.5K

$118.3K

How much do desktop manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for desktop manager in Iowa is $78,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,300.00 and $89,700.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network support with additional certifications like CompTIA A+ or Network+.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

How do I get to the desktop manager?

To access the desktop manager role, you typically need to navigate through your company's internal HR or job portal, where job postings and application options are listed. You may also contact your HR department or supervisor for guidance on applying or accessing the position, which often requires relevant experience with desktop support and management tools. Familiarity with operating systems and certifications like CompTIA A+ can be beneficial.

What is the role of a desktop manager?

A desktop manager oversees the management and maintenance of computer desktops within an organization, ensuring hardware, software, and network systems function efficiently. They may coordinate updates, troubleshoot issues, and implement security protocols, often requiring knowledge of IT support tools and technical skills.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is the highest paying manager position?

The highest paying manager positions typically include executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which can earn salaries well into the high six or seven figures. In some industries, specialized managerial roles like Vice President or Director of certain departments may also offer high compensation, especially with experience and advanced degrees. Salary levels depend on the industry, company size, location, and individual qualifications.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Iowa? The most popular types of Desktop jobs in Iowa are:
What are popular job titles related to Desktop Manager jobs in Iowa? For Desktop Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Iowa look for? The top searched job categories for Desktop Manager jobs in Iowa are:
What cities in Iowa are hiring for Desktop Manager jobs? Cities in Iowa with the most Desktop Manager job openings:
Desktop Manager jobs near you
Desktop Support Technician

Desktop Support Technician

Noblesoft Technologies

Des Moines, IA • On-site

$19.75 - $25.25/hr

Contractor

Re-posted 5 days ago

Job description

Job Title: Desktop Support Technician

Location: Des Moines, IA 50319 – Onsite 
 

Key Responsibilities:

  • Provide desktop/laptop/thin client support both desk-side and remotely.
  • Install, patch, and troubleshoot Windows 7/10.
  • Troubleshoot issues with Microsoft 2019 and Office 365 products.
  • Configure and troubleshoot Windows networking (TCP/IP).
  • Escalate issues to next-level support or management as appropriate.
  • Troubleshoot issues with Microsoft Edge and Google Chrome.
  • Provide support using remote tools.
  • Install and troubleshoot a variety of in-house developed and third-party software.
  • Troubleshoot desktop and network printer issues.
  • Support Google Workspace products.
  • Support Apple devices (iPad, iPhone).
  • Understand and support Microsoft Active Directory (client-side).
  • Implement hard drive encryption, preferably using Bitlocker and McAfee.
  • Modify system registry as needed.

Qualifications:

Required Experience:

  • 4 years of experience in PC support (desktop/laptop/thin client).
  • 4 years of experience with Windows 7/10 installation, patching, and troubleshooting.
  • 4 years of experience troubleshooting Microsoft 2019.
  • 4 years of experience with Windows networking (TCP/IP) configuration and troubleshooting.
  • 4 years of experience escalating issues to next-level support/management.
  • 4 years of experience troubleshooting Microsoft Edge and Google Chrome.
  • 4 years of experience providing support with remote tools.
  • 4 years of experience installing and troubleshooting a variety of software.
  • Experience in support of Microsoft Office 365 products.
  • Experience in Apple device support (iPad, iPhone).
  • Thorough understanding of Microsoft Active Directory (client-side).
  • Experience with hard drive encryption, preferably Bitlocker and McAfee.

Desired Experience:

Ability to troubleshoot desktop and network printer issues.

Experience with Google Workspace products.

Ability to modify the system registry.

Education:

Preferred: 4-year degree or equivalent technical study.

Certifications:

Industry certifications (A+, Network+, MCP, etc.) 

Communication:

The candidate must have strong communication skills to effectively liaise with IT staff and non-technical users, ensuring timely execution of tasks.

Required / Desired Skills
Skill    Required / Desired    Amount    of Experience
Industry certification (A+, Network+, MCP, etc)    Required    4    Years
4 years of relevant experience and preferred education of 2 year degree or equivalent technical study    Required    4    Years
Experienced in PC (desktop/laptop/thin client) support – both desk side and remotely    Required    4    Years
Windows 7/10 installation, patching, and troubleshooting    Required    4    Years
Ability to troubleshoot issues with Microsoft 2019    Required    4    Years
Windows networking TCP/IP Configuration and troubleshooting    Required    4    Years
Escalate issues to next level support and or management accordingly    Required    4    Years
Ability to troubleshoot issues with Microsoft Edge and Google Chrome    Required    4    Years
Demonstrated experience providing support with remote tools    Required    4    Years
Ability to install and troubleshoot issues with a variety of in-house developed and 3rd party software    Required    4    Years
Troubleshoot desktop and network printers issues    Required    4    Years
Experienced in Google Workspace products    Required    4    Years
xperience in Apple device support (iPad, iPhone)    Required    4    Years
Experience with hard drive encryption – preference for Bitlocker and McAfee    Required    4    Years
Ability to modify system registry    Required    4    Years