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Desktop Manager Jobs in Iowa (NOW HIRING)

Pomeroy

Deskside Support Technician

Urbandale, IA

$19 - $24.25/hr

Level 1 Desktop Technician Qualifications: Required: * US citizen or Lawful Permanent Resident ... Manage IT asset deployment and retrieval, including laptops and mobile devices, during employee ...

Pomeroy

Deskside Support Technician

Urbandale, IA

$19 - $24.25/hr

Level 1 Desktop Technician Qualifications: Required: * US citizen or Lawful Permanent Resident ... Manage IT asset deployment and retrieval, including laptops and mobile devices, during employee ...

Stefanini Group

Deskside Technician I

Davenport, IA · On-site

$18 - $22.75/hr

Key Responsibilities Asset Management * Maintain accurate inventory of laptops, desktops, peripherals, and accessories * Track hardware through receiving, staging, deployment, return, repair, and ...

Stefanini Group

Deskside Technician I

Davenport, IA · On-site

$18 - $22.75/hr

Key Responsibilities Asset Management * Maintain accurate inventory of laptops, desktops, peripherals, and accessories * Track hardware through receiving, staging, deployment, return, repair, and ...

Stefanini Group

Deskside Technician I

Davenport, IA · On-site

$18 - $22.75/hr

Key Responsibilities Asset Management * Maintain accurate inventory of laptops, desktops, peripherals, and accessories * Track hardware through receiving, staging, deployment, return, repair, and ...

Stefanini Group

Deskside Technician I

Davenport, IA · On-site

$18 - $22.75/hr

Key Responsibilities Asset Management * Maintain accurate inventory of laptops, desktops, peripherals, and accessories * Track hardware through receiving, staging, deployment, return, repair, and ...

Collabera

Deskside Support Technician

Cedar Rapids, IA · On-site

$19.75 - $25.25/hr

Contract (6 to 12 + months) ROLE AND RESPONSIBILITIES Perform varying degrees of problem analysis and resolution of software and hardware issues relating to desktops and laptops. Perform the below ...

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Showing results 21-40

All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Iowa

Desktop Manager information

See Iowa salary details

$19.7K

$78.5K

$118.3K

How much do desktop manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for desktop manager in Iowa is $78,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,300.00 and $89,700.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Iowa? The most popular types of Desktop jobs in Iowa are:
What are popular job titles related to Desktop Manager jobs in Iowa? For Desktop Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Iowa look for? The top searched job categories for Desktop Manager jobs in Iowa are:
What cities in Iowa are hiring for Desktop Manager jobs? Cities in Iowa with the most Desktop Manager job openings:
Desktop Manager jobs near you

Deskside Support Engineer-Fort Dodge, IA

Belcan Government Solutions

Fort Dodge, IA

$60K - $72K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Job Summary:

The Deskside Support Engineer in Fort Dodge, IA provides hands‑on technical support for end‑user devices including laptops, desktops, printers, scanners, and peripheral equipment. This role ensures timely resolution of hardware and software issues, maintains accurate inventory records, and supports the deployment of applications and equipment across the organization. The engineer serves as the primary onsite technical resource for employees and collaborates with IT teams to maintain a stable and secure computing environment.


Job Duties:

  • End‑User Device Support - Troubleshoot and resolve issues with laptops, desktops, monitors, docking stations, and peripherals.
  • Printer & Scanner Support - Install, configure, and maintain printers, scanners, and multifunction devices, including coordination with vendors when needed.
  • Software Installation - Install, update, and configure approved software applications following organizational standards and security policies.
  • Hardware Deployment - Prepare, image, and deploy new devices; perform hardware upgrades and replacements.
  • Inventory Management - Track IT assets, maintain accurate inventory records, and support lifecycle management of equipment.
  • Ticket Management - Respond to and resolve service requests within defined SLAs using the organization's ITSM platform.
  • User Support & Training - Provide guidance to employees on device usage, basic troubleshooting, and security best practices.
  • Collaboration - Work closely with network, security, and systems teams to escalate issues and support broader IT initiatives.
  • Compliance & Security - Ensure all devices meet security, patching, and compliance requirements.

Key Responsibilities:

  • End‑User Device Support - Troubleshoot and resolve issues with laptops, desktops, monitors, docking stations, and peripherals.
  • Printer & Scanner Support - Install, configure, and maintain printers, scanners, and multifunction devices, including coordination with vendors when needed.
  • Software Installation - Install, update, and configure approved software applications following organizational standards and security policies.
  • Hardware Deployment - Prepare, image, and deploy new devices; perform hardware upgrades and replacements.
  • Inventory Management - Track IT assets, maintain accurate inventory records, and support lifecycle management of equipment.
  • Ticket Management - Respond to and resolve service requests within defined SLAs using the organization's ITSM platform.
  • User Support & Training - Provide guidance to employees on device usage, basic troubleshooting, and security best practices.
  • Collaboration - Work closely with network, security, and systems teams to escalate issues and support broader IT initiatives.
  • Compliance & Security - Ensure all devices meet security, patching, and compliance requirements.

Required Qualifications:

  • Experience supporting laptops, desktops, printers, scanners, and related hardware.
  • Strong knowledge of Windows OS, basic networking, and common enterprise applications.
  • Familiarity with imaging tools, device management platforms, and ITSM ticketing systems.
  • Ability to diagnose hardware and software issues efficiently.
  • Strong communication and customer service skills.

Preferred Qualifications & Skills:

  • Experience supporting laptops, desktops, printers, scanners, and related hardware.
  • Strong knowledge of Windows OS, basic networking, and common enterprise applications.
  • Familiarity with imaging tools, device management platforms, and ITSM ticketing systems.
  • Ability to diagnose hardware and software issues efficiently.
  • Strong communication and customer service skills.


Compensation:

We provide a competitive pay and benefits package. This position is offering a salary range of $60,000-$72,0000 Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

www.belcan.com

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.