Desktop Support Analyst Location: Marshalltown, IA Duration :12 + Months Rate: $25/hr on C2C Only local candidates as F2F interview is required Ques: The Contractor must have a current valid driver ...
Desktop Support Analyst Location: Marshalltown, IA Duration :12 + Months Rate: $25/hr on C2C Only local candidates as F2F interview is required Ques: The Contractor must have a current valid driver ...
desktop support
Dubuque, IA · On-site
Deskside Support, Remote Desktop Support, Windows,Linux, Mac OS, MS Office, Network Connectivity, O365. Must be professional, be very customer sat focused with excellent skills in Windows. Solid ...
desktop support
Dubuque, IA · On-site
Deskside Support, Remote Desktop Support, Windows,Linux, Mac OS, MS Office, Network Connectivity, O365. Must be professional, be very customer sat focused with excellent skills in Windows. Solid ...
Experienced in PC (desktop/laptop/thin client) support - both desk side and remote Experienced in PC operating system support - Windows 7/10 installation, patching, and troubleshooting Desktop ...
Experienced in PC (desktop/laptop/thin client) support - both desk side and remote Experienced in PC operating system support - Windows 7/10 installation, patching, and troubleshooting Desktop ...
Desktop Support Technician
Des Moines, IA · On-site
$19.75 - $25.25/hr
Desktop Support Technician Location: Des Moines, IA 50319 - Onsite Key Responsibilities: * Provide desktop/laptop/thin client support both desk-side and remotely. * Install, patch, and troubleshoot ...
Quick apply
Desktop Support Technician
Des Moines, IA · On-site
$19.75 - $25.25/hr
Desktop Support Technician Location: Des Moines, IA 50319 - Onsite Key Responsibilities: * Provide desktop/laptop/thin client support both desk-side and remotely. * Install, patch, and troubleshoot ...
desktop support
Dubuque, IA · On-site
$19 - $24.25/hr
Deskside Support Representative Distributed Client Services Location: DUBUQUE,IA Duration: 1 year (with possible extension) Win7/Win XP OS support Office 2003/2007/2010 support Deskside support ...
desktop support
Dubuque, IA · On-site
$19 - $24.25/hr
Deskside Support Representative Distributed Client Services Location: DUBUQUE,IA Duration: 1 year (with possible extension) Win7/Win XP OS support Office 2003/2007/2010 support Deskside support ...
L2 EUC/Desktop Support
Fort Madison, IA · On-site
$10 - $15/hr
We have a new URGENT req from our client for (2) L2 EUC/Desktop Support resources in Fort Madison IA & Hutchinson KS onsite (5) days a week. 25-00363 This is a full time, contractor role. Onsite ...
Quick apply
L2 EUC/Desktop Support
Fort Madison, IA · On-site
$10 - $15/hr
We have a new URGENT req from our client for (2) L2 EUC/Desktop Support resources in Fort Madison IA & Hutchinson KS onsite (5) days a week. 25-00363 This is a full time, contractor role. Onsite ...
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Desktop Support Technician - Part-Time - 1 day per month
Mason City, IA · On-site
$21 - $23/hr
Position Overview We are seeking a customer-focused Desktop Support Technician to provide onsite ... Competitive hourly pay * Medical, Dental, and Vision benefits * Opportunity to work with enterprise ...
Quick apply
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Desktop Support Technician - Part-Time - 1 day per month
Mason City, IA · On-site
$21 - $23/hr
Position Overview We are seeking a customer-focused Desktop Support Technician to provide onsite ... Competitive hourly pay * Medical, Dental, and Vision benefits * Opportunity to work with enterprise ...
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Desktop Support Technician - MUST BE ONSITE (Backfill) - ADSJT
Bloomfield, IA · On-site
$30 - $35/hr
Position Overview We are seeking a customer-focused Desktop Support Technician to provide onsite ... Competitive hourly pay * Medical, Dental, and Vision benefits * Opportunity to work with enterprise ...
New
Quick apply
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Desktop Support Technician - MUST BE ONSITE (Backfill) - ADSJT
Bloomfield, IA · On-site
$30 - $35/hr
Position Overview We are seeking a customer-focused Desktop Support Technician to provide onsite ... Competitive hourly pay * Medical, Dental, and Vision benefits * Opportunity to work with enterprise ...
New
Top Skills: 1. Desktop Support or Equivalent (need a strong understanding of computer hardware and software support) 2. Proficiency in troubleshooting techniques 3. Excellent communication and ...
Top Skills: 1. Desktop Support or Equivalent (need a strong understanding of computer hardware and software support) 2. Proficiency in troubleshooting techniques 3. Excellent communication and ...
Hot Req::Desktop Support
Cedar Rapids, IA · On-site
$19.75 - $25.25/hr
... Desktops & Apple mobile device of Executives. Perform the below activities while adhering to ... support for a wide range of hardware and software (site specific software competency will be ...
Hot Req::Desktop Support
Cedar Rapids, IA · On-site
$19.75 - $25.25/hr
... Desktops & Apple mobile device of Executives. Perform the below activities while adhering to ... support for a wide range of hardware and software (site specific software competency will be ...
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Desktop Support Technician I
Davenport, IA · On-site
$20 - $23/hr
Maintain accurate inventory of laptops, desktops, peripherals, and accessories * Track hardware ... Support virus detection and removal using approved tools Job Requirements: What You Need To Succeed ...
Quick apply
Be Seen First
Desktop Support Technician I
Davenport, IA · On-site
$20 - $23/hr
Maintain accurate inventory of laptops, desktops, peripherals, and accessories * Track hardware ... Support virus detection and removal using approved tools Job Requirements: What You Need To Succeed ...
Desktop Support Technician
$19.75 - $25.25/hr
Company Description Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies ...
Desktop Support Technician
$19.75 - $25.25/hr
Company Description Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies ...
We are looking for an IT Support | Desktop | Hardware Technician to provide hands-on technical assistance and dependable end-user support in Iowa. This contract position with permanent potential is ...
Quick apply
We are looking for an IT Support | Desktop | Hardware Technician to provide hands-on technical assistance and dependable end-user support in Iowa. This contract position with permanent potential is ...
Desktop Supporter
Des Moines, IA · On-site
$19.75 - $25.25/hr
Iowa Finance Authority needs an experienced Desktop Technician to maintain a Windows 10 environment. Description: The environment includes Windows 10, G Suite for Government, MS Office, and Adobe ...
Desktop Supporter
Des Moines, IA · On-site
$19.75 - $25.25/hr
Iowa Finance Authority needs an experienced Desktop Technician to maintain a Windows 10 environment. Description: The environment includes Windows 10, G Suite for Government, MS Office, and Adobe ...
Deskside Support Engineer-Ames, IA
Ames, IA · On-site
$60K - $72K/yr
End‑User Device Support - Troubleshoot and resolve issues with laptops, desktops, monitors, docking stations, and peripherals. * Printer & Scanner Support - Install, configure, and maintain ...
Quick apply
Deskside Support Engineer-Ames, IA
Ames, IA · On-site
$60K - $72K/yr
End‑User Device Support - Troubleshoot and resolve issues with laptops, desktops, monitors, docking stations, and peripherals. * Printer & Scanner Support - Install, configure, and maintain ...
End‑User Device Support - Troubleshoot and resolve issues with laptops, desktops, monitors, docking stations, and peripherals. * Printer & Scanner Support - Install, configure, and maintain ...
Quick apply
End‑User Device Support - Troubleshoot and resolve issues with laptops, desktops, monitors, docking stations, and peripherals. * Printer & Scanner Support - Install, configure, and maintain ...
Troubleshoot and resolve issues with laptops, desktops, monitors, docking stations, and peripherals. * Printer Scanner Support : Install, configure, and maintain printers, scanners, and multifunction ...
Quick apply
Troubleshoot and resolve issues with laptops, desktops, monitors, docking stations, and peripherals. * Printer Scanner Support : Install, configure, and maintain printers, scanners, and multifunction ...
Deskside Support Engineer-Fairfield, IA
$60K - $72K/yr
End‑User Device Support - Troubleshoot and resolve issues with laptops, desktops, monitors, docking stations, and peripherals. * Printer & Scanner Support - Install, configure, and maintain ...
Quick apply
Deskside Support Engineer-Fairfield, IA
$60K - $72K/yr
End‑User Device Support - Troubleshoot and resolve issues with laptops, desktops, monitors, docking stations, and peripherals. * Printer & Scanner Support - Install, configure, and maintain ...
Deskside Support Engineer-Anamosa, IA
$60K - $72K/yr
End‑User Device Support - Troubleshoot and resolve issues with laptops, desktops, monitors, docking stations, and peripherals. * Printer & Scanner Support - Install, configure, and maintain ...
Quick apply
Deskside Support Engineer-Anamosa, IA
$60K - $72K/yr
End‑User Device Support - Troubleshoot and resolve issues with laptops, desktops, monitors, docking stations, and peripherals. * Printer & Scanner Support - Install, configure, and maintain ...
Deskside Support Engineer-Coralville, IA
$60K - $72K/yr
End‑User Device Support - Troubleshoot and resolve issues with laptops, desktops, monitors, docking stations, and peripherals. * Printer & Scanner Support - Install, configure, and maintain ...
Quick apply
Deskside Support Engineer-Coralville, IA
$60K - $72K/yr
End‑User Device Support - Troubleshoot and resolve issues with laptops, desktops, monitors, docking stations, and peripherals. * Printer & Scanner Support - Install, configure, and maintain ...
Hourly Desktop Support information
What is the difference between Hourly Desktop Support vs Help Desk Technician?
| Aspect | Hourly Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, ITIL |
| Work Environment | On-site, client locations, or remote | Help desk, call center, or remote |
| Employer & Industry Usage | IT service providers, corporate IT | IT support, corporate, or MSPs |
| Common Search & Comparison | Yes | Yes |
Hourly Desktop Support and Help Desk Technician roles both involve troubleshooting and resolving technical issues. However, Hourly Desktop Support often emphasizes on-site or remote hardware and software support for individual users, while Help Desk Technicians typically handle remote support via phone or ticketing systems. Both roles require similar certifications and are common in IT support environments, but their work settings and daily tasks may differ slightly.
Job description
Position :Desktop Support Analyst
Location: Marshalltown, IA
Duration :12 + Months
Rate: $25/hr on C2C
Only local candidates as F2F interview is required
Ques: The Contractor must have a current valid driver's license in their possession during the employment timeframe. Failure to have a valid driver's license could be cause for dismissal. Do you accept this requirement?
Complete Description:
Will performs all roles of a Desktop Support staff. Will be first contact for Support tickets and will assist Desktop Support 3 staff with hardware issues and imaging staff desktop equipment
This role is focused on actual desktop support and not help desk phone support. The ideal candidate must have hands on troubleshooting experience to cover anything on the desktop.
Candidate must be able to:
-Handle difficult situations with clients and turn them into a win for the desktop support team
-work trouble tickets from system
-be a mentor to less experienced Desktop Staff, and be able to work tickets that they pass on
-solve issues desk side and through remote desktop
-answer how to questions and resolve issues related to applications, printers, connectivity
-setup and install new PC's,
-maintain a positive outlook, be professional, and provide excellent customer service
This person select will work at the Iowa Veterans Home in Marshalltown as their primary place of duty.
Greater detail outlined in the skills matrix
Some work may be required outside of M-F (7 to 5), not to exceed a 40 hour work week
More than 4 years of relevant experience and preferred education of 2 year degree or equivalent technical study
All your information will be kept confidential according to EEO guidelines.
About Ask IT Consulting
Sourced by ZipRecruiter
Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Holtsville, NY, US
Year founded
2008