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Hourly Desktop Support Jobs in Iowa (NOW HIRING)

Experienced in PC (desktop/laptop/thin client) support - both desk side and remote Experienced in PC operating system support - Windows 7/10 installation, patching, and troubleshooting Desktop ...

desktop support

Dubuque, IA · On-site

$19 - $24.25/hr

Deskside Support Representative Distributed Client Services Location: DUBUQUE,IA Duration: 1 year (with possible extension) Win7/Win XP OS support Office 2003/2007/2010 support Deskside support ...

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Position Overview We are seeking a customer-focused Desktop Support Technician to provide onsite ... Competitive hourly pay * Medical, Dental, and Vision benefits * Opportunity to work with enterprise ...

Hot Req::Desktop Support

Cedar Rapids, IA · On-site

$19.75 - $25.25/hr

... Desktops & Apple mobile device of Executives. Perform the below activities while adhering to ... support for a wide range of hardware and software (site specific software competency will be ...

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Maintain accurate inventory of laptops, desktops, peripherals, and accessories * Track hardware ... Support virus detection and removal using approved tools Job Requirements: What You Need To Succeed ...

Desktop Supporter

Des Moines, IA · On-site

$19.75 - $25.25/hr

Iowa Finance Authority needs an experienced Desktop Technician to maintain a Windows 10 environment. Description: The environment includes Windows 10, G Suite for Government, MS Office, and Adobe ...

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Hourly Desktop Support information

What is the difference between Hourly Desktop Support vs Help Desk Technician?

AspectHourly Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, client locations, or remoteHelp desk, call center, or remote
Employer & Industry UsageIT service providers, corporate ITIT support, corporate, or MSPs
Common Search & ComparisonYesYes

Hourly Desktop Support and Help Desk Technician roles both involve troubleshooting and resolving technical issues. However, Hourly Desktop Support often emphasizes on-site or remote hardware and software support for individual users, while Help Desk Technicians typically handle remote support via phone or ticketing systems. Both roles require similar certifications and are common in IT support environments, but their work settings and daily tasks may differ slightly.

What are the most commonly searched types of Desktop Support jobs in Iowa? The most popular types of Desktop Support jobs in Iowa are:
What cities in Iowa are hiring for Hourly Desktop Support jobs? Cities in Iowa with the most Hourly Desktop Support job openings:

Desktop Support Analyst

Ask IT consulting

Marshalltown, IA

$25/hr

Contractor

Re-posted 14 days ago


Job description

Company Description


Position :Desktop Support Analyst

Location: Marshalltown, IA

Duration :12 + Months

Rate: $25/hr on C2C

Only local candidates as F2F interview is required

Ques: The Contractor must have a current valid driver's license in their possession during the employment timeframe. Failure to have a valid driver's license could be cause for dismissal. Do you accept this requirement?

Complete Description:

Will performs all roles of a Desktop Support staff. Will be first contact for Support tickets and will assist Desktop Support 3 staff with hardware issues and imaging staff desktop equipment

This role is focused on actual desktop support and not help desk phone support. The ideal candidate must have hands on troubleshooting experience to cover anything on the desktop.

Candidate must be able to:

-Handle difficult situations with clients and turn them into a win for the desktop support team

-work trouble tickets from system

-be a mentor to less experienced Desktop Staff, and be able to work tickets that they pass on

-solve issues desk side and through remote desktop

-answer how to questions and resolve issues related to applications, printers, connectivity

-setup and install new PC's,

-maintain a positive outlook, be professional, and provide excellent customer service

This person select will work at the Iowa Veterans Home in Marshalltown as their primary place of duty.

Greater detail outlined in the skills matrix

Some work may be required outside of M-F (7 to 5), not to exceed a 40 hour work week

More than 4 years of relevant experience and preferred education of 2 year degree or equivalent technical study

Additional Information

All your information will be kept confidential according to EEO guidelines.


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About Ask IT Consulting

Sourced by ZipRecruiter

Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Holtsville, NY, US

Year founded

2008

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