ZipRecruiter

Log In

1

Desktop Support Engineer Jobs in Iowa (NOW HIRING)

360 IT Professionals

Desktop Support

Des Moines, IA · On-site

We use Objective-C and Swift programming languages to create native applications for iPhone ... Experienced in PC (desktop/laptop/thin client) support - both desk side and remote Experienced in ...

TEKsystems

Desktop Support

Cedar Rapids, IA

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Order and purchase standard equipment and software through approved vendors. 3. Support Firm Software (10%) Support Desktop Management with post-mass deployment issues of standard software. Provide ...

TEKsystems

Desktop Support

Cedar Rapids, IA

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Order and purchase standard equipment and software through approved vendors. 3. Support Firm Software (10%) Support Desktop Management with post-mass deployment issues of standard software. Provide ...

TEKsystems

Desktop Support

Cedar Rapids, IA

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Order and purchase standard equipment and software through approved vendors. 3. Support Firm Software (10%) Support Desktop Management with post-mass deployment issues of standard software. Provide ...

TEKsystems c/o Allegis Group

Desktop Support

Cedar Rapids, IA · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Order and purchase standard equipment and software through approved vendors. 3. Support Firm Software (10%) Support Desktop Management with post-mass deployment issues of standard software. Provide ...

TEKsystems

Desktop Support

Cedar Rapids, IA

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Order and purchase standard equipment and software through approved vendors. 3. Support Firm Software (10%) Support Desktop Management with post-mass deployment issues of standard software. Provide ...

TEKsystems c/o Allegis Group

Desktop Support

Cedar Rapids, IA · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Order and purchase standard equipment and software through approved vendors. 3. Support Firm Software (10%) Support Desktop Management with post-mass deployment issues of standard software. Provide ...

Artech Information System LLC

desktop support

Dubuque, IA

$19 - $24.25/hr

Deskside Support Representative Distributed Client Services Location: DUBUQUE,IA Duration: 1 year (with possible extension) Win7/Win XP OS support Office 2003/2007/2010 support Deskside support ...

next page

Showing results 1-20

All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Iowa

Desktop Support Engineer information

See Iowa salary details

$9

$25

$42

How much do desktop support engineer jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for desktop support engineer in Iowa is $25.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $28.89 per hour, depending on experience, location, and employer.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

More about Desktop Support Engineer jobs

What are the most commonly searched types of Desktop Support Engineer jobs in Iowa?

The most popular types of Desktop Support Engineer jobs in Iowa are:

What are popular job titles related to Desktop Support Engineer jobs in Iowa?

For Desktop Support Engineer jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Desktop Support Engineer jobs in Iowa look for?

The top searched job categories for Desktop Support Engineer jobs in Iowa are:

What are popular job titles related to Desktop Support Engineer jobs in IA?

For Desktop Support Engineer jobs in IA, the most frequently searched job titles are:

Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Iowa as of August 2026, with employment types broken down into 33% Full Time, and 67% Contract. Highlights an 100% In-person job distribution, with an average salary of $52,740 per year, or $25.4 per hour.

desktop support

Artech Information System LLC

Dubuque, IA

Full-time

Re-posted 14 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Desk side Support Representative Distributed Client Services
Location :DUBUQUE,IA-52001
Duration: 1 Year (with possible extension)

JD :

Deskside Support, Remote Desktop Support, Windows,Linux, Mac OS, MS Office, Network Connectivity, O365. Must be professional, be very customer sat focused with excellent skills in Windows.

Solid skills with Linux and Mac.

Additional Information

For more information, Please contact 

Shubham

973-295-4595

shubham.s(AT)artechinfo.com 

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

View All Artech Jobs

Apply