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Desktop Support Engineer Jobs in Iowa (NOW HIRING)

Cogent, Inc

IT Support Technician

Cedar Rapids, IA · On-site

$21 - $29/hr

Good understanding of Google Workspace environment * 1-3 years of desktop support experience * Self ... engineered solutions for our customers. We are a growing Midwest company that provides fluid ...

Cogent

IT Support Technician

Cedar Rapids, IA · On-site

$21 - $29/hr

Good understanding of Google Workspace environment * 1-3 years of desktop support experience * Self ... engineered solutions for our customers. We are a growing Midwest company that provides fluid ...

Pomeroy

Deskside Support Technician

Council Bluffs, IA · On-site

$19 - $24/hr

Pomeroy is seeking a Level 1 Desktop Technician to provide technical support for users. The role involves troubleshooting hardware and software issues, managing IT asset deployment, and ensuring ...

Pomeroy

Deskside Support Technician

Urbandale, IA

$19 - $24.25/hr

Level 1 Desktop Technician Qualifications: Required: * US citizen or Lawful Permanent Resident * High School Diploma or equivalent * 1-3 years of experience in IT support or related field supporting ...

Pomeroy

Deskside Support Technician

Urbandale, IA

$19 - $24.25/hr

Level 1 Desktop Technician Qualifications: Required: * US citizen or Lawful Permanent Resident * High School Diploma or equivalent * 1-3 years of experience in IT support or related field supporting ...

Thrive

Field Engineer

Des Moines, IA · On-site

Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen ... support for current PC desktop and application software * 3+ years installing, upgrading ...

Thrive

Field Engineer

Des Moines, IA · On-site

Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen ... support for current PC desktop and application software * 3+ years installing, upgrading ...

Wyndy LLC

Explore support near

Johnston, IA · On-site

Support near 50131 is responsible for providing assistance and guidance to individuals in need. This role involves offering support, problem-solving, and advocacy to promote the well-being and ...

Collabera

Deskside Support Technician

Cedar Rapids, IA

$19.75 - $25.25/hr

... to desktops and laptops. Perform the below activities while adhering to Service Level Agreements ... support for a wide range of hardware and software (site specific software competency will be ...

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Desktop Support Engineer information

See Iowa salary details

$9

$25

$42

How much do desktop support engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support engineer in Iowa is $25.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $28.89 per hour, depending on experience, location, and employer.

What Does a Desktop Support Engineer Do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by Desktop Support Engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What are Desktop Support Engineers?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

More about Desktop Support Engineer jobs
What are the most commonly searched types of Desktop Support Engineer jobs in Iowa? The most popular types of Desktop Support Engineer jobs in Iowa are:
What are popular job titles related to Desktop Support Engineer jobs in Iowa? For Desktop Support Engineer jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Desktop Support Engineer jobs in Iowa look for? The top searched job categories for Desktop Support Engineer jobs in Iowa are:
What are popular job titles related to Desktop Support Engineer jobs in IA? For Desktop Support Engineer jobs in IA, the most frequently searched job titles are:
Desktop Support Engineer jobs near you
Board Support Package Engineer

Board Support Package Engineer

eInfochips

Cedar Rapids, IA

Contractor

Posted 5 days ago

Job description

Company Description

eInfochips is a product engineering and software R&D services company with over 20+ years of experience, 500+ product developments, and 40M+ deployments in over 130 countries. Today, 60% of our revenues come from Fortune 500 companies and 80% from solutions around connected devices. Founded in 1994, our work culture is built over years of experience in providing innovative solutions to our clients and our indomitable spirit to excel in all aspects of our engagement, we call it - "Passioneering" We believe that our success lies upon the skills and quality of our people we work with. Today, we are geographically spread with 1800+ employees, 10 design centers and offices in India, Japan and the USA.

Job Description

Development and porting of Board Support Packages (Boot loader & Linux kernel) for PowerPC, ARM architecture which includes developing and modifying device drivers, configuration files, I/O initialization and startup routines, memory management, OS configuration, extensions to kernels, boot loaders, etc.
Perform board bring-ups and hardware validation/ debugging.
Development of custom utilities which can useful for benchmarking of target hardware or help application and verification team.
Performing hardware/software unit level tests and/or functional integration tests.
Development of multi-threaded user space applications.
Technical Skill [Required]:
Must possess detail knowledge of Linux Device Drivers, subsystems and Linux Environment.
Board Bring-up.
Programming language: C/C++.
Operating System: Linux. Good understanding of device drivers, file systems, memory management and OS internals.
Scripting language: Python, Shell.
Tools: JTAG based hardware emulators, Hardware debugging tools e.g. Oscilloscope, Logic Analyzer, Protocol Analyzers, Kernel debugging tools e.g. ftrace, GIT, Subversion, GIT based code maintaining tools e.g. Gerrit, GitLab.

Qualifications

Bachelors Degree

Additional Information

All your information will be kept confidential according to EEO guidelines.

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