IT Help Desk Specialist
Dubuque, IA · On-site
IT Help Desk Specialist Cottingham & Butler is looking to add an IT Help Desk Specialist to our team. Our IT Help Desk Specialists are the front-line technical support for our employees in office and ...
IT Help Desk Specialist
Dubuque, IA · On-site
IT Help Desk Specialist Cottingham & Butler is looking to add an IT Help Desk Specialist to our team. Our IT Help Desk Specialists are the front-line technical support for our employees in office and ...
IT Help Desk Specialist
Dubuque, IA · Hybrid
IT Help Desk Specialist Cottingham & Butler is looking to add an IT Help Desk Specialist to our team. Our IT Help Desk Specialists are the front-line technical support for our employees in office and ...
IT Help Desk Specialist
Dubuque, IA · Hybrid
IT Help Desk Specialist Cottingham & Butler is looking to add an IT Help Desk Specialist to our team. Our IT Help Desk Specialists are the front-line technical support for our employees in office and ...
IT Help Desk Specialist
Dubuque, IA · Hybrid
IT Help Desk Specialist Cottingham & Butler is looking to add an IT Help Desk Specialist to our team. Our IT Help Desk Specialists are the front-line technical support for our employees in office and ...
IT Help Desk Specialist
Dubuque, IA · Hybrid
IT Help Desk Specialist Cottingham & Butler is looking to add an IT Help Desk Specialist to our team. Our IT Help Desk Specialists are the front-line technical support for our employees in office and ...
IT Help Desk Analyst
Davenport, IA · On-site
Palmer College of Chiropractic is looking for an IT Help Desk Analyst! The Help Desk Analyst is a member of the College Technical support team. This position is responsible for resolving computer ...
IT Help Desk Analyst
Davenport, IA · On-site
Palmer College of Chiropractic is looking for an IT Help Desk Analyst! The Help Desk Analyst is a member of the College Technical support team. This position is responsible for resolving computer ...
IT Help Desk Analyst
Davenport, IA · On-site
Palmer College of Chiropractic is looking for an IT Help Desk Analyst! The Help Desk Analyst is a member of the College Technical support team. This position is responsible for resolving computer ...
IT Help Desk Analyst
Davenport, IA · On-site
Palmer College of Chiropractic is looking for an IT Help Desk Analyst! The Help Desk Analyst is a member of the College Technical support team. This position is responsible for resolving computer ...
Help Desk Manager
Waterloo, IA · On-site
IT Help Desk Manager Department: Information Technology Reports To: Vice President of Information Technology Location: Waterloo, Iowa Work Arrangement: Full-Time, On-Site FLSA Status: ExemptPosition ...
Quick apply
Help Desk Manager
Waterloo, IA · On-site
IT Help Desk Manager Department: Information Technology Reports To: Vice President of Information Technology Location: Waterloo, Iowa Work Arrangement: Full-Time, On-Site FLSA Status: ExemptPosition ...
Help Desk Manager
Waterloo, IA · On-site
IT Help Desk Manager Department: Information Technology Reports To: Vice President of Information Technology Location: Waterloo, Iowa Work Arrangement: Full-Time, On-Site FLSA Status: Exempt Position ...
Help Desk Manager
Waterloo, IA · On-site
IT Help Desk Manager Department: Information Technology Reports To: Vice President of Information Technology Location: Waterloo, Iowa Work Arrangement: Full-Time, On-Site FLSA Status: Exempt Position ...
IT Help Desk Analyst
Des Moines, IA · On-site
Pyramid Consulting, Inc is seeking an IT Help Desk Analyst for a contract opportunity. The role involves providing technical support to diagnose and resolve computer problems while ensuring minimal ...
IT Help Desk Analyst
Des Moines, IA · On-site
Pyramid Consulting, Inc is seeking an IT Help Desk Analyst for a contract opportunity. The role involves providing technical support to diagnose and resolve computer problems while ensuring minimal ...
IT Manager
$85K - $115K/hr
This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...
Quick apply
IT Manager
$85K - $115K/hr
This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...
Help Desk Technician
Clive, IA · On-site
$18.75 - $25.50/hr
Job Summary We are seeking a reliable and internal customer-focused IT Help Desk Technician to serve as a key member of our Information Technology team by providing technical support. The Help Desk ...
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Help Desk Technician
Clive, IA · On-site
$18.75 - $25.50/hr
Job Summary We are seeking a reliable and internal customer-focused IT Help Desk Technician to serve as a key member of our Information Technology team by providing technical support. The Help Desk ...
Help Desk Technician
$18.75 - $25.50/hr
Job Summary We are seeking a reliable and internal customer-focused IT Help Desk Technicianto serve as a key member of our Information Technology team by providing technical support. The Help Desk ...
Help Desk Technician
$18.75 - $25.50/hr
Job Summary We are seeking a reliable and internal customer-focused IT Help Desk Technicianto serve as a key member of our Information Technology team by providing technical support. The Help Desk ...
Help Desk Support
$19.50 - $26.25/hr
Company Description Ask IT Consulting Inc. visualizes itself as a leader in IT services and ... The Help Desk Support (HDS) resource provides technical assistance support over the phone and ...
Help Desk Support
$19.50 - $26.25/hr
Company Description Ask IT Consulting Inc. visualizes itself as a leader in IT services and ... The Help Desk Support (HDS) resource provides technical assistance support over the phone and ...
Help Desk Technician
Clive, IA · On-site
$18.75 - $25.50/hr
Job Summary We are seeking a reliable and internal customer-focused IT Help Desk Technician to serve as a key member of our Information Technology team by providing technical support. The Help Desk ...
Help Desk Technician
Clive, IA · On-site
$18.75 - $25.50/hr
Job Summary We are seeking a reliable and internal customer-focused IT Help Desk Technician to serve as a key member of our Information Technology team by providing technical support. The Help Desk ...
ITC Student Intern
Council Bluffs, IA · On-site
$12/hr
... Information Technology Services department by providing first-level technical assistance to ... Provide front-line technical support via phone, email, and in-person at the Help Desk.
ITC Student Intern
Council Bluffs, IA · On-site
$12/hr
... Information Technology Services department by providing first-level technical assistance to ... Provide front-line technical support via phone, email, and in-person at the Help Desk.
IT Intern
North Liberty, IA · On-site
$13.75 - $18.25/hr
IT Intern Location: North Liberty, IA Status: Part-Time Schedule: Flexible M-F, 4 hours/day, no ... Managing Help Desk requests by receiving, triaging, and responding to them promptly.
IT Intern
North Liberty, IA · On-site
$13.75 - $18.25/hr
IT Intern Location: North Liberty, IA Status: Part-Time Schedule: Flexible M-F, 4 hours/day, no ... Managing Help Desk requests by receiving, triaging, and responding to them promptly.
IT Intern Location: North Liberty, IA Status: Part-Time Schedule: Flexible M-F, 4 hours/day, no ... Managing Help Desk requests by receiving, triaging, and responding to them promptly.
IT Intern Location: North Liberty, IA Status: Part-Time Schedule: Flexible M-F, 4 hours/day, no ... Managing Help Desk requests by receiving, triaging, and responding to them promptly.
Help Desk Support
Coralville, IA · On-site
$18.75 - $25.50/hr
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software ... Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as ...
Help Desk Support
Coralville, IA · On-site
$18.75 - $25.50/hr
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software ... Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as ...
IT Helpdesk Technician Location: Des Moines, IA | Full-Time Why Join Us Cordental Group is looking for an IT Helpdesk Technician to join our resource center IT team! The IT Helpdesk Technician is a ...
New
IT Helpdesk Technician Location: Des Moines, IA | Full-Time Why Join Us Cordental Group is looking for an IT Helpdesk Technician to join our resource center IT team! The IT Helpdesk Technician is a ...
New
Help Desk Technician
Des Moines, IA · On-site
$19.50 - $26.25/hr
High school diploma or equivalent (Associate's degree in IT, computer science, or related field preferred). * At least 1-2 years of experience in a help desk, technical support, or customer service ...
Help Desk Technician
Des Moines, IA · On-site
$19.50 - $26.25/hr
High school diploma or equivalent (Associate's degree in IT, computer science, or related field preferred). * At least 1-2 years of experience in a help desk, technical support, or customer service ...
Help Desk Support 3
$18.75 - $25.50/hr
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software ... Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as ...
Help Desk Support 3
$18.75 - $25.50/hr
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software ... Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as ...
It Help Desk Intern information
See Iowa salary details
$8.81 - $10.20
1% of jobs
$10.20 - $11.60
3% of jobs
$11.60 - $12.99
3% of jobs
$13.85 is the 25th percentile. Wages below this are outliers.
$12.99 - $14.39
29% of jobs
The median wage is $15.46 / hr.
$14.39 - $15.78
18% of jobs
$15.78 - $17.18
13% of jobs
$17.93 is the 75th percentile. Wages above this are outliers.
$17.18 - $18.58
15% of jobs
$18.58 - $19.97
7% of jobs
$19.97 - $21.37
5% of jobs
$21.37 - $22.76
3% of jobs
$22.76 - $24.16
2% of jobs
$8
$16
$24
How much do it help desk intern jobs pay per hour?
As of Aug 31, 2026, the average hourly pay for it help desk intern in Iowa is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.08 per hour, depending on experience, location, and employer.
What does an IT Help Desk Intern do?
An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.
What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?
To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.
What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?
IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.
What is the difference between It Help Desk Intern vs It Support Technician?
| Aspect | It Help Desk Intern | It Support Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some technical coursework | Associate's degree or relevant certifications (e.g., CompTIA A+) |
| Work Environment | Internship setting, often in a corporate or IT department | Full-time technical support role, often in IT service desks or support centers |
| Employer & Industry Usage | Entry-level, often in educational or training environments | Professional support roles across various industries |
| Common Search & Comparison | Yes | Yes |
The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.
What are the most commonly searched types of It Help Desk jobs in Iowa?
The most popular types of It Help Desk jobs in Iowa are:
What are popular job titles related to It Help Desk Intern jobs in Iowa?
For It Help Desk Intern jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching It Help Desk Intern jobs in Iowa look for?
The top searched job categories for It Help Desk Intern jobs in Iowa are:
What cities in Iowa are hiring for It Help Desk Intern jobs?
Cities in Iowa with the most It Help Desk Intern job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 5 days ago
Cottingham & Butler rating
8.6
Based on 15 frontline employees who took The Breakroom Quiz
94th of 315 rated insurance
Job description
IT Help Desk Specialist
Cottingham & Butler is looking to add an IT Help Desk Specialist to our team. Our IT Help Desk Specialists are the front-line technical support for our employees in office and working from home. This position is responsible for answering, logging, and troubleshooting all help desk calls. You will also procure, deploy, and inventory all desktop hardware and software to include ensuring proper security levels are in place. In addition, you will consult with end-users to identify their cellular device needs and make recommendations for services.
Full-Time Benefits - Most benefits start day 1
About Cottingham & Butler:
At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday - that's who we are and what we believe in.
As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.
Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook
Cottingham & Butler is looking to add an IT Help Desk Specialist to our team. Our IT Help Desk Specialists are the front-line technical support for our employees in office and working from home. This position is responsible for answering, logging, and troubleshooting all help desk calls. You will also procure, deploy, and inventory all desktop hardware and software to include ensuring proper security levels are in place. In addition, you will consult with end-users to identify their cellular device needs and make recommendations for services.
Full-Time Benefits - Most benefits start day 1
- Medical, Dental, Vision Insurance
- Flex Spending or HSA
- 401(k) with company match
- Profit-Sharing/Defined Contribution (1-year waiting period)
- PTO/Paid Holidays
- Company-paid ST and LT Disability
- Maternity Leave/Parental Leave
- Subsidized Parking
- Company-paid Term Life/Accidental Death Insurance
About Cottingham & Butler:
At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday - that's who we are and what we believe in.
As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.
Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook
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