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Desktop Manager Jobs in Iowa (NOW HIRING)

Arconic

Deskside Technician

Bettendorf, IA · On-site

$18.25 - $23/hr

It's ideal for someone who enjoys in-person troubleshooting, asset management, and high-visibility ... Experience with Remote Desktop, Remote Assistance, Quick Assist and MS Teams. * Must be amenable to ...

HMG Careers

Sales Manager Remote

Iowa City, IA · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to ... Work closely with your manager to set goals and achieve them

HMG Careers

Remote Sales Manager

Iowa City, IA · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to ... Work closely with your manager to set goals and achieve them

HMG Careers

Sales Manager Remote

IA · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to ... Work closely with your manager to set goals and achieve them

HMG Careers

Remote Sales Manager

IA · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to ... Work closely with your manager to set goals and achieve them

HMG Careers

Remote Sales Manager

Davenport, IA · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to ... Work closely with your manager to set goals and achieve them

HMG Careers

Sales Manager Remote

Davenport, IA · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to ... Work closely with your manager to set goals and achieve them

NannyPod

State Area Manager - Iowa

Des Moines, IA · On-site

$48K - $75K/yr

Managers review, approve and sharenanny candidatesin their area. * Managers interview ... Laptop /Desktop Benefits NannyPod OffersExcellent Benefits * 250 Sharesperquarter in NannyPod USA ...

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Desktop Manager information

See Iowa salary details

$19.7K

$78.5K

$118.3K

How much do desktop manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for desktop manager in Iowa is $78,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,300.00 and $89,700.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Iowa? The most popular types of Desktop jobs in Iowa are:
What are popular job titles related to Desktop Manager jobs in Iowa? For Desktop Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Iowa look for? The top searched job categories for Desktop Manager jobs in Iowa are:
What cities in Iowa are hiring for Desktop Manager jobs? Cities in Iowa with the most Desktop Manager job openings:
Desktop Manager jobs near you

Deskside Technician

Arconic

Bettendorf, IA • On-site

$18.25 - $23/hr

Full-time

This job post has expired 7 days ago. Applications are no longer accepted.

Arconic rating

8.0

Company rating: 8.0 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

134th of 537 rated manufacturers

Job description


At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities, and a culture that values and rewards employees on all levels of the organization.
Job Summary:
The Deskside Technician is a hands-on, customer-facing IT support role with a strong emphasis on executive support, hardware lifecycle management, and multi-site coverage. It's ideal for someone who enjoys in-person troubleshooting, asset management, and high-visibility service work.
Responsibilities
In this role, you will:
  • Provide deskside support for all employees at the Davenport facility and satellite sites
  • Deliver White Glove support to executives - meaning fast, polished, proactive service
  • Troubleshoot hardware, Windows 11, O365, mobile devices (Android, iOS + MDM), and apps
  • Image, configure, deploy, track, order and retire IT assets (PCs, phones, tablets)
  • Collaborate with a global IT team and follow corporate IT standards

Also note:
  • Must communicate clearly, verbal and written, with all levels of customers, including executives; adapt tone and style to different audiences and demonstrate active listening skills.
  • Must demonstrate the ability to work effectively as part of a team as well as independently. Proactively scan for tasks that need attention, prioritize them appropriately, and take initiative to complete the work without needing direction.
  • Ability to perform labor-related duties, walk, bend, move equipment, and lift up to 50lbs.
  • Ability to demonstrate knowledge of the practical application of systems and technology. This includes knowledge of systems architecture, hardware, operations and life cycle.
  • Experience with Remote Desktop, Remote Assistance, Quick Assist and MS Teams.
  • Must be amenable to adjust schedule to accommodate customer availability and/or off-hour support when needed
  • Travel may be required to support two Quad Cities satellite sites as well as infrequent travel to Kansas and Michigan production facilities.

Qualifications
You have: (required)
  • Experience as an IT professional in a business environment
  • High School Diploma or Equivalent from an accredited organization
  • Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
  • This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Exceptional Candidates also have: (preferred)
  • Bachelor's degree from an accredited organization

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