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Desktop Manager Jobs in Clive, IA (NOW HIRING)

Arete Technologies, Inc.

Desktop Supporter

Des Moines, IA

$19.75 - $25.25/hr

Iowa Finance Authority needs an experienced Desktop Technician to maintain a Windows 10 environment ... Experience with ServiceNow for incident management along with Tripwire and Heat/Lumension for ...

360 IT Professionals

Desktop Support

Des Moines, IA

Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... Experienced in PC (desktop/laptop/thin client) support - both desk side and remote Experienced in ...

Pomeroy

Deskside Support Technician

Urbandale, IA

$19 - $24.25/hr

Level 1 Desktop Technician Qualifications: Required: * US citizen or Lawful Permanent Resident ... Manage IT asset deployment and retrieval, including laptops and mobile devices, during employee ...

Pomeroy

Deskside Support Technician

Urbandale, IA

$19 - $24.25/hr

Level 1 Desktop Technician Qualifications: Required: * US citizen or Lawful Permanent Resident ... Manage IT asset deployment and retrieval, including laptops and mobile devices, during employee ...

VIVA USA INC

Computer Support Associate

Johnston, IA · On-site

$20.75 - $24.25/hr

TYPICAL EXAMPLES: --management of onsite desktop hardware, software troubleshooting, printer hardware management, and smart hands support for the server / network teams. Proves support for conference ...

JBS Imports

NETWORK ADMINISTRATOR I

Perry, IA · On-site

This position will be key in helping to manage computer/network equipment including servers, switches, cabling, printer's desktop systems at assigned locations. Support assigned maintenance ...

JBS USA

NETWORK ADMINISTRATOR I

Perry, IA · On-site

This position will be key in helping to manage computer/network equipment including servers, switches, cabling, printer's desktop systems at assigned locations. Support assigned maintenance ...

JBS USA

NETWORK ADMINISTRATOR I

Perry, IA · On-site

This position will be key in helping to manage computer/network equipment including servers, switches, cabling, printer's desktop systems at assigned locations. Support assigned maintenance ...

Eitacies Inc

EUC VDI Solutions Architect

Des Moines, IA · Remote

$66.25 - $87/hr

VLAN/subnet segmentation for VDI, firewall rules, load balancing (UAG/ALB), DNS/DHCP for desktop pools * Image Management: Experience with Omnissa App Volumes, Dynamic Environment Manager (DEM), or ...

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All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Clive, IA

Desktop Manager information

See Clive, IA salary details

$20.6K

$81.9K

$123.4K

How much do desktop manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for desktop manager in Clive, IA is $81,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,100.00 and $93,500.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What cities near Clive, IA are hiring for Desktop Manager jobs?

Cities near Clive, IA with the most Desktop Manager job openings:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Clive, IA as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $81,896 per year, or $39.4 per hour.

Desktop Support Technician

Des Moines, IA • On-site

Noblesoft Technologies
Software Development • 51 - 200 employees
Learn more about Noblesoft Technologiesexternal

$19.75 - $25.25/hr

Contractor

Re-posted 19 days ago

Job description

Job Title: Desktop Support Technician

Location: Des Moines, IA 50319 – Onsite 
 

Key Responsibilities:

  • Provide desktop/laptop/thin client support both desk-side and remotely.
  • Install, patch, and troubleshoot Windows 7/10.
  • Troubleshoot issues with Microsoft 2019 and Office 365 products.
  • Configure and troubleshoot Windows networking (TCP/IP).
  • Escalate issues to next-level support or management as appropriate.
  • Troubleshoot issues with Microsoft Edge and Google Chrome.
  • Provide support using remote tools.
  • Install and troubleshoot a variety of in-house developed and third-party software.
  • Troubleshoot desktop and network printer issues.
  • Support Google Workspace products.
  • Support Apple devices (iPad, iPhone).
  • Understand and support Microsoft Active Directory (client-side).
  • Implement hard drive encryption, preferably using Bitlocker and McAfee.
  • Modify system registry as needed.

Qualifications:

Required Experience:

  • 4 years of experience in PC support (desktop/laptop/thin client).
  • 4 years of experience with Windows 7/10 installation, patching, and troubleshooting.
  • 4 years of experience troubleshooting Microsoft 2019.
  • 4 years of experience with Windows networking (TCP/IP) configuration and troubleshooting.
  • 4 years of experience escalating issues to next-level support/management.
  • 4 years of experience troubleshooting Microsoft Edge and Google Chrome.
  • 4 years of experience providing support with remote tools.
  • 4 years of experience installing and troubleshooting a variety of software.
  • Experience in support of Microsoft Office 365 products.
  • Experience in Apple device support (iPad, iPhone).
  • Thorough understanding of Microsoft Active Directory (client-side).
  • Experience with hard drive encryption, preferably Bitlocker and McAfee.

Desired Experience:

Ability to troubleshoot desktop and network printer issues.

Experience with Google Workspace products.

Ability to modify the system registry.

Education:

Preferred: 4-year degree or equivalent technical study.

Certifications:

Industry certifications (A+, Network+, MCP, etc.) 

Communication:

The candidate must have strong communication skills to effectively liaise with IT staff and non-technical users, ensuring timely execution of tasks.

Required / Desired Skills
Skill    Required / Desired    Amount    of Experience
 
Industry certification (A+, Network+, MCP, etc)    Required    4    Years
 
4 years of relevant experience and preferred education of 2 year degree or equivalent technical study    Required    4    Years
 
Experienced in PC (desktop/laptop/thin client) support – both desk side and remotely    Required    4    Years
 
Windows 7/10 installation, patching, and troubleshooting    Required    4    Years
 
Ability to troubleshoot issues with Microsoft 2019    Required    4    Years
 
Windows networking TCP/IP Configuration and troubleshooting    Required    4    Years
 
Escalate issues to next level support and or management accordingly    Required    4    Years
 
Ability to troubleshoot issues with Microsoft Edge and Google Chrome    Required    4    Years
 
Demonstrated experience providing support with remote tools    Required    4    Years
 
Ability to install and troubleshoot issues with a variety of in-house developed and 3rd party software    Required    4    Years
 
Troubleshoot desktop and network printers issues    Required    4    Years
 
Experienced in Google Workspace products    Required    4    Years
 
xperience in Apple device support (iPad, iPhone)    Required    4    Years
 
Experience with hard drive encryption – preference for Bitlocker and McAfee    Required    4    Years
 
Ability to modify system registry    Required    4    Years