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Helper Connectwise Jobs in Colorado (NOW HIRING)

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Operations Assistant

Aspen, CO · On-site

$50K - $65K/yr

Perform data entry and maintain accurate records in ConnectWise Software * Coordinate with ... Willingness to be a team player and help others * Diagnostic and problem-solving skills * Excellent ...

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Warehouse Associate

Aspen, CO · On-site

$20 - $25/hr

The Role We are looking for a dependable Warehouse Associate to help manage inventory and support ... Comfortable using inventory software (ConnectWise), scanners, and FedEx Ship Manager. * Able to use ...

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Technical Triage/Dispatch

Denver, CO · On-site

$50K - $60K/yr

... l experience (Help Desk, System Admin, MSP, etc.) Strong understanding of: * Networking ... Common business IT issues Experience with PSA tools (ConnectWise, Autotask, HaloPSA, etc.) Proven ...

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All JobsHelper Connectwise JobsHelper Connectwise Jobs in Colorado

Helper Connectwise information

What is the difference between Helper Connectwise vs Help Desk Technician?

AspectHelper ConnectwiseHelp Desk Technician
CertificationsITIL, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentIT service management, remote and on-site supportHelp desk, call centers, remote troubleshooting
Industry UsageManaged service providers, IT departmentsIT support, technical support services
Common Search/ComparisonHelper Connectwise vs Help Desk Technician

Helper Connectwise typically refers to roles involving the use of ConnectWise platform for IT service management, focusing on ticketing, automation, and client communication. Help Desk Technicians provide technical support and troubleshooting, often using various ticketing systems including ConnectWise. While both roles support IT services, Helper Connectwise emphasizes platform-specific tasks, whereas Help Desk Technicians focus on resolving technical issues across different tools.

What are the most commonly searched types of Connectwise jobs in Colorado?

The most popular types of Connectwise jobs in Colorado are:

What are popular job titles related to Helper Connectwise jobs in Colorado?

For Helper Connectwise jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Helper Connectwise jobs in Colorado look for?

The top searched job categories for Helper Connectwise jobs in Colorado are:

What cities in Colorado are hiring for Helper Connectwise jobs?

Cities in Colorado with the most Helper Connectwise job openings:

Helper Connectwise jobs near you
Infographic showing various Helper Connectwise job openings in Colorado as of August 2026, with employment types broken down into 76% Full Time, 18% Part Time, 5% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Bench Technician 3-5 Years Experience

BEYOND IT SUPPORT LLC

Aurora, CO

$40K - $45K/yr

Part-time

Re-posted 27 days ago

Job description

About Us:
We’re a small, close-knit MSP committed to delivering top-notch IT support and solutions to local businesses. We’re looking for a skilled Bench Technician with 3-5 years of experience to help us keep our clients’ hardware running smoothly and efficiently.
Job Description
What You’ll Do:

  • Diagnose, repair, and refurbish IT equipment including desktops, laptops, servers, and networking hardware
  • Troubleshoot hardware issues quickly and accurately to minimize client downtime
  • Assemble and prepare equipment for deployment or return to clients
  • Maintain detailed records of repairs, parts used, and test results
  • Manage and organize repair bench workspace and inventory of spare parts and tools
  • Work closely with help desk and field technicians to support client needs and share technical insights
  • Assist in configuring and testing equipment before it’s delivered or deployed
  • Stay up to date on the latest hardware technology and repair techniques relevant to MSP services
  • Onsite work at Clients locations as needed. Including setups, pickups, drop-offs
  • Manage incoming deliveries and inventory.
Additional Duties and Responsibilities:
  • Improve customer service, perception, and satisfaction.
  • Fast turnaround of Customer Requests.
  • Ability to multi-task
  • Ability to work in a team and communicate effectively.
  • Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
  • Escalate service requests that require engineer level support, following ticket to resolution.
  • Responsible for entering all time and expenses in ConnectWise as they occur.
  • Enter all work as service tickets in ConnectWise.
  • Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.
Who You Are:

  • You have 3-5 years of solid experience as a Bench Technician or similar role within IT support or repair
  • A Plus Certification 
  • Comfortable with a variety of IT hardware — from desktops and laptops to networking devices and servers
  • Detail-oriented and able to troubleshoot with patience and precision
  • Able to handle multiple repair jobs efficiently in a fast-paced environment
  • A good communicator who can work collaboratively with a small team and interface with clients when needed
  • Reliable and proactive, taking ownership of your work from start to finish
  • Advanced understanding of operating systems, business applications, printing systems, and network systems.
  • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
    Diagnosis skills of technical issues.
  • Familiarity with MSP workflows, ticketing systems, or IT service management is a plus
  • Travel to client’s locations as needed (Must have reliable transportation) 
Why Join Us?

  • A friendly, supportive team atmosphere where your skills really make a difference
  • Hands-on experience with a wide range of hardware in a growing MSP environment
  • Opportunities to expand your technical knowledge and grow your career
  • Competitive pay and flexible work arrangements tailored for work-life balance
  • A chance to help local businesses stay productive and secure with your expertise
If you’re ready to bring your repair skills to a growing MSP where you’ll be valued and challenged, we’d love to hear from you!

  • Travel to client’s locations as needed (Must have reliable transportation)