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Information Technology Desktop Support Jobs in Colorado

Ask IT consulting

Desktop Support

Denver, CO · On-site

$20.75 - $26.50/hr

Company Description Ask IT Consulting is an equal opportunity employer. All qualified applicants ... Desktop Support Location: Denver Co Duration: 6 Months Purpose/Scope * This contractor will be ...

Point Solutions Group

IT Support Technician II

Englewood, CO · On-site

$21.25 - $29.25/hr

We are seeking a highly motivated IT Support Technician II to provide hands-on desktop support in a fast-paced, customer-focused environment. This role is ideal for someone with strong technical ...

Ovation Workplace Services Inc.

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Desktop Support Technician

Denver, CO · On-site

$45K - $47K/yr

Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local ...

Ovation Workplace Services Inc.

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Desktop Support Technician

Commerce City, CO · On-site

$35K - $54K/yr

Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Denver, CO · On-site

$45K - $47K/yr

Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local ...

Volto USA

Desktop /IT Support

Denver, CO · On-site

1. Should have experience in Deskside process and support 2. Maintain inventory and support IMAC (Install, Move, Add, Change) activities 3. Act as onsite IT representative for business users 4. ...

Artech Information System LLC

DESKTOP SUPPORT

Denver, CO

$20.75 - $26.50/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Deskside Support Representative Distributed Client Services Job ID: #S2LCFS Location:DENVER,CO ...

omnitrax

Desktop Support Technician

Denver, CO · On-site

$28.20/hr

POSITION SUMMARY The Desktop Support Technician performs maintenance and support of the IT Infrastructure needs: PC workstations, switches, printers, copiers, and VoIP system. Analyzes requirements ...

GDR Group

Desktop Support Technician

Colorado Springs, CO · On-site

$18 - $20/hr

Desktop Support Technician Location: Primary assignment at a designated client site located in ... You will be part of a supportive IT team focused on delivering reliable technology solutions and ...

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All JobsInformation Technology Desktop Support JobsInformation Technology Desktop Support Jobs in Colorado

Information Technology Desktop Support information

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$10

$25

$40

How much do information technology desktop support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for information technology desktop support in Colorado is $25.58, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $28.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an information technology desktop support specialist?

To thrive as an Information Technology Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS, Linux), and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and common productivity software is essential. Excellent communication, patience, and customer service skills enable effective support and problem resolution. These abilities are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience.

What are some common challenges faced in an information technology desktop support role, and how can they be effectively managed?

Information Technology Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, handling urgent technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, strong organizational and time-management skills are essential, as well as the ability to explain technical concepts in simple terms. Building rapport with users and collaborating closely with other IT team members can also help resolve issues efficiently and enhance the overall support experience.

What is the difference between Information Technology Desktop Support vs Network Support Specialist?

AspectInformation Technology Desktop SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desks, remote supportData centers, network operations centers, on-site
Job FocusEnd-user device troubleshooting, OS issuesNetwork infrastructure, connectivity issues
Industry UsageIT support teams across various industriesNetwork administration teams in organizations

While both roles support IT functions, Desktop Support primarily assists end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

What is information technology desktop support?

Information Technology Desktop Support involves providing technical assistance to computer users within an organization. Desktop support professionals help resolve hardware and software issues, install and configure new systems, and ensure that workstations are running smoothly. They may also assist with troubleshooting network problems, setting up peripherals like printers, and providing guidance on cybersecurity best practices. Their goal is to minimize downtime and keep employees productive by quickly addressing technology-related problems.
What are popular job titles related to Information Technology Desktop Support jobs in Colorado? For Information Technology Desktop Support jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Information Technology Desktop Support jobs in Colorado look for? The top searched job categories for Information Technology Desktop Support jobs in Colorado are:
What cities in Colorado are hiring for Information Technology Desktop Support jobs? Cities in Colorado with the most Information Technology Desktop Support job openings:
Information Technology Desktop Support jobs near you
Infographic showing various Information Technology Desktop Support job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,210 per year, or $25.6 per hour.

IT / Desktop Services Specialist

Data Computer Corporation of America

Broomfield, CO • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 5 days ago

Job description

DCCA is a veteran-owned IT business specializing in providing innovative solutions to various government agencies and commercial enterprises since 1982. DCCA is proud to offer career growth opportunities and a competitive compensation and benefits package. Visit our website at: www.dcca.com
IT / Desktop Services Specialist
Candidate must have an active TS/SCI to be considered.
For over 40 years, DCCA has provided a broad range of IT services to government agencies and commercial enterprises, helping them to feel confident in their IT infrastructure. With DCCA, these organizations can be confident in the flexibility and skill of their IT partners, allowing them to upgrade their technology quickly and efficiently. Better yet, thanks to DCCA's successful track record, clients can rest assured knowing DCCA can tackle any problem with ease, allowing them to focus on the work that matters.
Internally, DCCA prides itself on a culture built on integrity and inclusivity, allowing its employees to build lasting skills and relationships. As a veteran owned business, DCCA knows the importance of recruiting employees with a wide range of backgrounds, allowing for every problem to be approached by a diverse array of perspectives. Join us and be part of a team that has a people first mentality and a dedication to excellence.
Key Tasks:
  • Provide Tier I, II, and III technical support for Windows and Linux desktop and laptop systems, mobile devices, printers, and peripheral hardware.
  • Troubleshoot and resolve Windows and Linux operating system issues, Microsoft 365, Office applications, browsers, VPN, and common enterprise software issues.
  • Install, configure, image, deploy, maintain, and upgrade Windows and Linux desktop and laptop computers.
  • Perform software installations, updates, patch management, and operating system maintenance for Windows and Linux environments.
  • Configure and troubleshoot Active Directory and Linux authentication services, including user accounts, permissions, security groups, and access controls.
  • Support enterprise endpoint management solutions and Linux system administration tools where applicable.
  • Collaborate with Windows, Linux, server, network, cybersecurity, and cloud teams to resolve cross-functional technical issues.

Tier Expectations
Tier II
  • Perform advanced troubleshooting of Windows and Linux operating systems, enterprise applications, network connectivity, and endpoint management solutions.
  • Support Windows and Linux workstation imaging, deployments, configuration management, and lifecycle maintenance.
  • Mentor Tier I technicians and assist with incident resolution.

Tier III
  • Resolve complex Windows and Linux operating system issues requiring advanced diagnostic skills.
  • Perform root cause analysis, system optimization, performance tuning, and implement permanent corrective actions.
  • Support enterprise Windows and Linux infrastructure projects, operating system upgrades, automation efforts, and process improvements.
  • Develop technical documentation and serve as the primary technical escalation resource for desktop support teams.

Required Skills:
Experience providing desktop support in an enterprise environment.
  • Working knowledge of:
    • Microsoft Windows 10/11
    • Microsoft 365
    • Active Directory
    • TCP/IP networking
    • DNS/DHCP
    • VPN technologies
    • Printer and peripheral support
    • Hardware diagnostics and repair
  • Experience using enterprise ticketing systems such as ServiceNow, Jira, or similar.
  • Excellent troubleshooting, analytical, organizational, and customer service skills.
  • Strong written and verbal communication skills.

Physical Requirements
  • Ability to lift and transport computer equipment up to 40 pounds.
  • Ability to crawl under desks, install hardware, and work in server rooms or office environments as needed.
  • Ability to sit, stand, and walk for extended periods.

Desired Skills:
Preferred Qualifications
  • Experience supporting Microsoft Intune, SCCM/MECM, or other endpoint management platforms.
  • Experience with PowerShell scripting or automation.
  • Experience supporting Azure Active Directory (Microsoft Entra ID).
  • Experience with virtualization technologies.
  • Experience in government, DoD, healthcare, financial, or other highly regulated environments.
  • Familiarity with ITIL best practices.

Preferred Certifications
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • Microsoft Certified: Modern Desktop Administrator Associate
  • Microsoft 365 Certified: Endpoint Administrator Associate
  • ITIL Foundation

Required Education/Certifications:
s 4 - 25 years of experience.
s Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
The proposed salary range for this position in Colorado is 74,000 - 236,000. The final salary will be determined based on various factors. Our comprehensive benefits include healthcare, retirement plans, paid disability, and life insurance programs, employee assistance programs, paid and unpaid leave programs, education assistance, and wellness initiatives.
At DCCA, we believe the key to providing our clients with unrivaled services starts with retaining top talent, something we're able to do through our consistent commitment to building culture and comprehensive benefits.
Competitive Compensation: While salary at DCCA is determined by various factors, we are committed to making sure our salaries reflect the skill and expertise of our employees. In addition, each year we perform an annual salary review ensuring pay is equitable across both the company and industry at large.
Growth Opportunities: DCCA makes it a priority to help you grow and support your career advancement. From upskilling programs to recertification support, to professional development opportunities, we're here to help you grow your career and create lasting relationships.
Emphasis on Inclusivity: DCCA's culture emphasizes respect, equity, and opportunity and is supported by an array of business resource groups and other opportunities for connection.
Empowering Health: DCCA's benefits which encompass healthcare, paid time off, and flexible 401(k) options encourage you to live a healthy and fulfilling life, both in and outside of work. Learn more about our total benefits package on our Benefits page.
Mission Focused Work: From the defense industry to health IT management, DCCA allows you to work on innovative projects whose outcomes improve people's lives and solve today's IT problems.
Equal Opportunity Employer including Disability/Vets

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