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Remote Information Technology Assistant Jobs in Texas

Future Secure AI

Lead IT Support Engineer

Austin, TX · Remote

About the Role We're hiring a Lead IT Engineer, Support to own identity, access, and security ... desk, confirmed), remote access/RMM (TeamViewer One vs. NinjaOne, tool decision still being ...

Huntington

IT Service Delivery Manager Sr

Dallas, TX · On-site +1

Manages the Information Technology (IT) needs of assigned Business Segment(s) through staff and/or ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

IT Service Delivery Manager Sr

Dallas, TX · On-site +1

Manages the Information Technology (IT) needs of assigned Business Segment(s) through staff and/or ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

IT Service Delivery Manager Sr

Dallas, TX · On-site +1

Manages the Information Technology (IT) needs of assigned Business Segment(s) through staff and/or ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

IT Service Delivery Manager Sr

Dallas, TX · On-site +1

Manages the Information Technology (IT) needs of assigned Business Segment(s) through staff and/or ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Five9

Director, IT Infrastructure

Irving, TX · On-site +1

We are looking for a Director of IT Infrastructure & Operations, who will be the leader accountable ... all Five9 offices and remote workers. • Ensure network availability, performance, and ...

McKesson

IT Audit Manager, SOX

Irving, TX · On-site +1

$104K - $174K/yr

Lead the Future of IT Audit and Digital Risk McKesson is seeking an experienced IT Audit Manager ... Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related ...

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All JobsInformation Technology JobsRemote Information Technology Assistant JobsRemote Information Technology Assistant Jobs in Texas

Remote Information Technology Assistant information

What is the difference between Remote Information Technology Assistant vs Remote Help Desk Technician?

AspectRemote Information Technology AssistantRemote Help Desk Technician
CredentialsBasic IT certifications (CompTIA A+, Network+)Basic IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, supporting internal teams or clientsRemote, providing technical support to end-users
Employer & Industry UsageBusinesses, IT service providers, tech support firmsIT support companies, corporate IT departments, tech service providers
Search & Comparison IntentUnderstanding entry-level IT support rolesTechnical support and troubleshooting roles

The Remote Information Technology Assistant and Remote Help Desk Technician roles share similar credentials and work environments, often supporting internal or external clients remotely. However, the IT Assistant may have broader responsibilities, including administrative tasks and basic troubleshooting, while the Help Desk Technician primarily focuses on resolving end-user technical issues. Both roles are essential in IT support, with overlapping skills but different primary functions.

What are the most commonly searched types of Remote Information Technology jobs in Texas?

The most popular types of Remote Information Technology jobs in Texas are:

What are popular job titles related to Remote Information Technology Assistant jobs in Texas?

For Remote Information Technology Assistant jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Information Technology Assistant jobs in Texas look for?

The top searched job categories for Remote Information Technology Assistant jobs in Texas are:

What cities in Texas are hiring for Remote Information Technology Assistant jobs?

Cities in Texas with the most Remote Information Technology Assistant job openings:

Remote Information Technology Assistant jobs near you

VP, Information Technology Engineering

Bestow, Inc

Dallas, TX • On-site, Remote

$260K - $280K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 11 hours ago

Job description

ABOUT BESTOW
Life insurance is one of the world's most important products. It's also one of the hardest to build, distribute, and modernize. Bestow exists to change that.
Bestow is a leading vertical technology platform serving some of the largest and most innovative life insurers. Our platform unifies the fragmented, legacy value chain, enabling carriers to launch products in weeks instead of years. Carriers choose us to scale and operate at unprecedented speed, powered by AI and automation.
Bestow isn't selling policies. We're building the infrastructure that helps an entire industry move faster, reach more people, and deliver on its promise.
Backed by leading investors (Goldman Sachs, Hedosophia, NEA, Valar, 8VC) and trusted by major carriers, Bestow is powered by a team that moves with precision, purpose, and heart. If you want to help reimagine a centuries-old industry with lasting impact, join us.
Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth opportunities.
Bestow uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify.gov.
ABOUT THE TEAM
We are at an exciting inflection point. As we scale our platform and deepen our footprint across the enterprise, technology is no longer just a support function; t's a core driver of how we compete, operate, and grow. This role leads the full technology infrastructure, business technology, and IT strategy for a fast-growing SaaS company, and the person who succeeds here will think about every IT challenge as an engineering problem first. . Our entire infrastructure is cloud-based, our predominantly remote workforce operates on Macs, and our core collaboration stack includes Google Workspace, Zoom, Slack, and Claude. You'll inherit a solid foundation and a capable team of 8. Your job is to bring the executive leadership, process maturity, and strategic vision needed to evolve IT into a world-class function that grows alongside the business.
WHAT YOU'LL DO
  • Define and execute a multi-year IT strategy aligned to company growth objectives, with a focus on scalability, security, and operational excellence.
  • Own the strategy, administration, and optimization of enterprise business systems including CRM (Salesforce), telephony and contact center platforms, productivity suites, and other business-critical SaaS applications.
  • Partner with functional leaders across Sales, Customer Success, Finance, and Operations to ensure business systems support their workflows, reporting needs, and growth objectives.
  • Lead the evaluation and selection of a next-generation telephony and contact center platform, with a focus on AI-native capabilities, automation, and modern customer engagement workflows.
  • Oversee all enterprise IT infrastructure including cloud environments, networks, endpoints, and SaaS platforms, ensuring systems availability, performance, and reliability meet or exceed SLAs.
  • Implement and operationalize cybersecurity policies and standards set by the CISO, covering identity and access management, threat detection, incident response, and data protection.
  • Drive automation of routine IT tasks including ticket triage, provisioning, access management, and reporting, with the goal of eliminating manual overhead wherever possible.
  • Own AI cost governance including vendor relationship management, usage tracking, quota management, and reporting to budget owners across the organization.
  • Lead, mentor, and grow a high-performing IT team of 8, fostering a culture of ownership, continuous improvement, and collaboration.
  • Own the IT budget, driving cost efficiency without sacrificing quality or reliability. Manage strategic vendor relationships and negotiate contracts to maximize value.
WHO YOU ARE
  • 12+ years of progressive IT leadership experience, with at least 2 years in a VP-level or equivalent executive role at a SaaS or technology company.
  • Deep hands-on experience with cloud infrastructure (AWS or GCP), enterprise security frameworks, and modern ITSM practices in a cloud-native, predominantly remote, Mac-endpoint environment.
  • Experience owning enterprise business systems (CRM, telephony, ERP) and partnering with business stakeholders on system strategy and optimization.
  • Hands-on, daily experience with AI tools (e.g., Claude, ChatGPT, Copilot) and a strong point of view on how AI should transform IT operations.
  • Knowledge of the iPaaS and integration platform landscape (Workato, Boomi, MuleSoft, n8n, Zapier, Make) and when to use each. First-hand experience building on at least one platform, not just evaluating vendors. You can speak to the trade-offs between orchestration platforms and custom code.
  • Experience architecting or operating a data layer (ITSM, data lake, or analytics infrastructure) and a clear point of view on how ITSM, iPaaS, and data infrastructure work together as the core enablers of IT operations.
  • Demonstrated ability to build, lead, and inspire cross-functional technology teams with strong executive presence and the ability to communicate complex technical concepts clearly to non-technical stakeholders.
  • Strategic thinker who balances long-term vision with short-term execution, is comfortable operating in ambiguity, and sees routine manual work as a problem to be solved - not accepted.
TOTAL REWARDS
At Bestow, we're proud to be awarded for our team members, innovative products, and culture. Our standard benefits include:
  • Competitive salary and equity based on role
  • Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs
  • 100% paid-premium option for medical, dental, and vision insurance
  • Lifestyle stipend to support your physical, emotional, and financial wellbeing
  • Flexible work-from-home policy and open to remote
  • Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas' Deep Ellum, for those who prefer an office setting
  • Employee-led diversity, equity, and inclusion initiatives

Recent Employer Awards include:
  • Best Place for Working Parents 2023 + 2024 + 2025
  • Great Place to Work Certified, 2022 + 2023 + 2024 + 2025
  • Built In Best Places to Work, 2022 + 2023 + 2025
  • Fortune's Best Workplaces in Texas 2022 + 2023
  • Fortune's Best Workplaces in Financial Services and Insurance 2022 + 2023 + 2024

We value diversity at Bestow. The company will hire, recruit, and promote regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status, or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every team member.
Thanks for considering a job at Bestow!

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