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Help Desk Associate Jobs in Beaumont, TX (NOW HIRING)

PCRK Group

Front Desk Sales Associate

Beaumont, TX · On-site

$11.50 - $14.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

PCRK Group

Front Desk Sales Associate

Beaumont, TX

$11.50 - $14.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Massage Envy PCRK

Front Desk Sales Associate

Beaumont, TX · On-site

$12.50 - $15.75/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Massage Envy PCRK

Front Desk Sales Associate

Beaumont, TX · On-site

$11.50 - $14.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Crunch Fitness

Member Service Representative

Port Arthur, TX · On-site

$12 - $14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

MEMBER SERVICES REPRESENTATIVE Front Desk Associate Part Time or Full Time, Hourly Job Family: Club ... Answers phones in a courteous, helpful, professional manner * Communicates special events to ...

Crunch Fitness

Member Service Representative

Beaumont, TX · On-site

$12 - $14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

MEMBER SERVICES REPRESENTATIVE Front Desk Associate Part Time or Full Time, Hourly Job Family: Club ... Answers phones in a courteous, helpful, professional manner * Communicates special events to ...

Triple Shift Entertainment

Customer Service Associate

Port Arthur, TX · On-site

$12.25 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Everyone plays a role in helping great American pastimes come together. In joining our team, you'll ... desk staff and gaming operation upon request. * Bus and wipe down venue tables, chairs and floors.

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Help Desk Associate information

See Beaumont, TX salary details

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How much do help desk associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for help desk associate in Beaumont, TX is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.03 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Beaumont, TX?

The most popular types of Help Desk jobs in Beaumont, TX are:

What are popular job titles related to Help Desk Associate jobs in Beaumont, TX?

For Help Desk Associate jobs in Beaumont, TX, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Beaumont, TX look for?

The top searched job categories for Help Desk Associate jobs in Beaumont, TX are:

What cities near Beaumont, TX are hiring for Help Desk Associate jobs?

Cities near Beaumont, TX with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Beaumont, TX as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $42,773 per year, or $20.6 per hour.

Technical Support Specialist II (Help Desk)

Lamar Institute of Technology

Beaumont, TX • On-site

$45K/yr

Other

Posted 16 days ago

Job description

Salary: $45,000.00 Annually
Location : Main Campus
Job Type: Staff
Job Number: 202500114
Department: Information Technology
Opening Date: 08/04/2026
FLSA: Non-Exempt
  • Lamar Institute of Technology is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including and as it pertains to pregnancy and wages), national origin, disability, age, genetic information, protected veteran status, and/or retaliation.
  • LIT's is provided in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f), 34 CFR
    668.46). This report contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts
    (Timely Warnings and Emergency Notifications); programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the Institute will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent
    calendar years concerning reported crimes that occurred on campus; in non-campus buildings or property owned or controlled by the Institute or a recognized student
    organization; and on public property within, or immediately adjacent to and accessible from, the campus. If you would like to receive a paper copy of the Annual Security Report, you can
    stop by Lamar Institute of Technology, Eagles' Nest building at 855 East Lavaca, Beaumont, TX, 77705, or you can request that a copy be mailed to you by calling 409-247-4838 or emailing titleix@lit.edu.
  • If you have questions, please email the Human Resources department at hr@lit.edu or call 409-981-6824.
Job Summary
The Technical Support Specialist II's responsibilities include, but are not limited to, performing moderately complex systems support work as a part of the technical help desk team. This position provides user support for the college's computer software and hardware operation and connectivity, including classroom and conference room multimedia equipment. This position may train others and works under general supervision, with moderate latitude for the use of initiative and independent judgement. This position reports directly to the Manager of Client Computing. This is a non-exempt position.
Duties/Responsibilities
  • Provide customer service and answer user inquiries regarding computer software, hardware operation, and the use and interface of systems and software applications.
  • Provide assistance in the design, development, and maintenance of various systems and applications.
  • Install, maintain, move, and assists in testing and upgrading new and existing hardware or software.
  • Maintain records of daily data communication transactions, problems, remedial actions taken, and installation activities.
  • Maintains necessary security controls over software and hardware utilizing Active Directory and data center services.
  • Sets up equipment for employee use and performs or ensure proper installation of cables, operating systems, or appropriate software.
  • Setup and Maintain Windows Deployment System Images.
  • Configure, Install, and Maintain Adobe Licensing.
  • Develop and update personal computer and mainframe application programs.
  • Performs related work as assigned.

Minimum/Preferred Qualifications
MINIMUM QUALIFICATIONS:
  • Associate degree with major coursework in a related area (when relevant, experience level can replace education)
  • One to two years of experience
  • Knowledge of practices, principles, and techniques of computer operation, information systems, computer software and hardware, information security policies and procedures, local and wide area networks, and a general knowledge of database administration
  • Ability to communicate respectfully and effectively with students, faculty and staff
  • Ability to supervise others and plan, schedule, and manage projects for self and others

PREFERRED QUALIFICATIONS:
  • Graduation from a two or four year accredited institution with an information technology related degree.
  • Two or more years of information technology support experience.
  • Relevant information technology certifications (e.g., A+, MCSA).

Supplemental Information
PHYSICAL REQUIREMENTS:
Perform manual labor associated with repair and servicing of computing and business equipment which may include:
  • Frequently lift, push, pull, and/or carry up to 25 pounds and occasionally lift, push, pull, and/or carry up to 50 pounds.
  • Frequently required to stand, walk, sit, reach, and use hands to manipulate, handle, or feel.
  • Occasionally required to climb, stoop, kneel, crouch, or crawl.

  • Lamar Institute of Technology is an E-Verify Employer.
  • This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record
    information. Click for the Security Sensitive Release Form.

01
What is the highest level of education you have achieved?
  • High school diploma or the equivalent (GED)
  • Associate degree
  • Bachelor's degree
  • Master's degree
  • Professional degree such as Law or Medicine
  • Doctorate degree or Ph.D.

02
How many years of relevant experience do you have?
03
Please list any relevant certifications/licenses that you have.
Required Question

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