1

Microsoft Help Desk Jobs in Texas (NOW HIRING)

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Support Microsoft Office, Windows OS, email, and helpdesk tools * Assist with basic networking and connectivity issues Required Skills & Experience * 2+ years of help desk or technical support ...

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Job Summary : Abacus Service Corporation is seeking a Help Desk Analyst to provide first level ... for Microsoft Office Professional Software Suite, Microsoft Windows 2000 or later version ...

Help Desk Technician

Plano, TX · On-site

$19.25 - $26/hr

The Help Desk Technician handles advanced technical issues that require deeper investigation and ... Copilot and Agent Administration Fundamentals (AB-900), Microsoft Azure Fundamentals (AZ-900 ...

Help Desk Technician

Plano, TX

$19.25 - $26/hr

The Help Desk Technician handles advanced technical issues that require deeper investigation and ... Copilot and Agent Administration Fundamentals (AB-900),Microsoft Azure Fundamentals (AZ-900 ...

Help Desk Tier I

Austin, TX · On-site

$22 - $26/hr

Help Desk Tier I On Site | Austin, TX | Contract We are looking for a Help Desk professional to ... Experience supporting Microsoft 365 or Google Workspace environments. * Familiarity with Active ...

Help Desk Technician

Somerville, TX · On-site

$24.25 - $36.37/hr

Support Microsoft Exchange environments and related hardware and software. * Work as a team member ... Prior help desk, technical support, network support, systems support, or related IT experience ...

Help Desk Specialist

San Antonio, TX · On-site

$59K - $106K/yr

Leidos currently has a need for a Help Desk Specialist responsible Support and sustain Air Force ... Proven knowledge with Microsoft Exchange, SharePoint, or M365. * Familiar with solving simple ...

Help Desk Specialist

San Antonio, TX · On-site

$59K - $106K/yr

Leidos currently has a need for a Help Desk Specialist responsible Support and sustain Air Force ... Proven knowledge with Microsoft Exchange, SharePoint, or M365. * Familiar with solving simple ...

Yardi Help Desk Support

Dallas, TX · On-site

$20.25 - $27.75/hr

Yardi Help Desk Support About Assetsoft: Assetsoft is a global technology consulting firm ... With a dedicated focus on enterprise platforms such as Yardi, MRI, Procore, and Microsoft Dynamics ...

Help Desk 1

Austin, TX · On-site

$19.75 - $26.75/hr

PROLIM (www.prolim.com) is currently seeking Help Desk 1 for one of our top Client for Location ... Experience with cloud platforms and technologies like Microsoft Azure * A strong desire to grow and ...

Horton, Inc. is currently looking for a Help Desk Specialist I . The right candidate will be ... Must have basic knowledge and understanding of Microsoft Windows Current Version Operating Systems ...

Horton, Inc. is currently looking for a Help Desk Specialist I . The right candidate will be ... Must have basic knowledge and understanding of Microsoft Windows Current Version Operating Systems ...

Help Desk 1

Austin, TX · On-site

$19.75 - $26.75/hr

PROLIM (www.prolim.com) is currently seeking Help Desk 1 for one of our top Client for Location ... Experience with cloud platforms and technologies like Microsoft Azure * A strong desire to grow and ...

Sr. Help Desk Technician

Austin, TX · On-site

$19.75 - $26.75/hr

Position Summary We are seeking a Senior Help Desk Technician with strong operational and ... Experience with Google Workspace and Microsoft Entra administration. Technical Skills:

Sr. Help Desk Technician

Austin, TX · On-site

$19.75 - $26.75/hr

Position Summary We are seeking a Senior Help Desk Technician with strong operational and ... Experience with Google Workspace and Microsoft Entra administration. Technical Skills:

next page

Showing results 1-20

Microsoft Help Desk information

See Texas salary details

$11

$21

$31

How much do microsoft help desk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for microsoft help desk in Texas is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.18 per hour, depending on experience, location, and employer.

What is a Microsoft Help Desk?

A Microsoft Help Desk job involves providing technical support for Microsoft products, such as Windows, Office, and cloud services. Help Desk professionals assist users by troubleshooting software issues, resolving network problems, and guiding customers through technical processes. They may work in corporate IT departments, tech support centers, or as part of managed service providers. Strong communication skills and a solid understanding of Microsoft technologies are essential for success in this role.

What are the typical daily responsibilities of a Microsoft Help Desk?

As a Microsoft Help Desk professional, your typical day involves responding to user inquiries and troubleshooting issues related to Windows operating systems, Microsoft Office applications, and other Microsoft products. You’ll document support tickets, provide step-by-step guidance to users, and escalate complex problems to higher-level technicians when needed. Additionally, you may assist with account management in Active Directory, install software updates, and remotely resolve issues for both onsite and remote employees. This role often collaborates closely with other IT team members to ensure smooth technology operations and continual improvement of support processes.

What are the key skills and qualifications needed to thrive in the Microsoft Help Desk position?

To thrive as a Microsoft Help Desk professional, you need strong troubleshooting skills, technical knowledge of Windows and Microsoft Office products, and experience with issue tracking systems, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, Active Directory, and ticketing platforms such as ServiceNow or Zendesk is typically required. Excellent communication, patience, and problem-solving abilities are essential for providing effective support and building user trust. These skills ensure efficient resolution of technical issues and contribute to high customer satisfaction in a fast-paced support environment.

Are Microsoft Help Desk jobs still in demand?

Microsoft Help Desk jobs remain in demand due to ongoing need for technical support in organizations using Microsoft products. These roles often require strong troubleshooting skills and familiarity with tools like Windows, Office, and remote support software, making them a stable career option in IT support fields.

Does Microsoft have a help desk?

Microsoft Help Desk roles involve providing technical support for Microsoft products and services, often requiring knowledge of Windows, Office, and troubleshooting tools. These positions typically involve customer service skills and may require certifications such as CompTIA A+ or Microsoft certifications. Support is usually offered through phone, chat, or remote assistance during standard business hours.

What are the most commonly searched types of Microsoft Help Desk jobs in Texas?

The most popular types of Microsoft Help Desk jobs in Texas are:

What are popular job titles related to Microsoft Help Desk jobs in Texas?

For Microsoft Help Desk jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Microsoft Help Desk jobs in Texas look for?

The top searched job categories for Microsoft Help Desk jobs in Texas are:

What cities in Texas are hiring for Microsoft Help Desk jobs?

Cities in Texas with the most Microsoft Help Desk job openings:

Infographic showing various Microsoft Help Desk job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $44,863 per year, or $21.6 per hour.

Help Desk Analyst

Ubertal Inc

San Antonio, TX • On-site

$18.50 - $25.25/hr

Contractor

Re-posted 23 days ago


Job description

Job Title: Help Desk Support Analyst
Location: San Antonio, TX
Duration: 8-month contract
 

We are hiring for the role of Help Desk Support Analyst. Below are the key details:

Role Overview
Provide first-level technical support to users, resolving hardware, software, and system issues while ensuring efficient documentation and escalation.

Key Responsibilities
• Provide first-level support for hardware, software, and system issues
• Diagnose and resolve user-reported technical problems
• Document incidents and resolutions in a ticketing system
• Configure, troubleshoot, and deploy laptops and related equipment
• Perform remote support and software installations
• Coordinate repairs with external vendors
• Support Microsoft Office, Windows OS, email, and helpdesk tools
• Assist with basic networking and connectivity issues

Required Skills & Experience
• 2+ years of help desk or technical support experience
• Strong knowledge of Windows operating systems
• Experience with Microsoft Office Suite and common business applications
• Familiarity with networking and database concepts
• Strong troubleshooting and customer support skills

Preferred Skills
• Associate’s degree in Computer Science or related field
• A+ or Microsoft Desktop Support certification

Education
• High School Diploma or GED required