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Desktop Support Manager Jobs in Texas (NOW HIRING)

Modigent

Desktop Support Engineer

Waco, TX · On-site

$65K - $70K/yr

Desktop Support Engineer Position Overview As a Desktop Support Engineer, you will play a key role ... Manage the full lifecycle of IS/IT assets, including configuration, change management, deployment ...

Modigent

Desktop Support Engineer

Waco, TX · On-site

$65K - $70K/yr

Desktop Support Engineer Position Overview As a Desktop Support Engineer, you will play a key role ... Manage the full lifecycle of IS/IT assets, including configuration, change management, deployment ...

Zortech Solutions

Desktop Support

Waco, TX · On-site

Desktop Support * Key Responsibilities to include but are not limited to: * Deliver world-class IT support to onsite and remote end users * Independently resolve complex, break/fix issues in person ...

krg technology inc

Desktop Support

Plano, TX · On-site

$19.50 - $24.75/hr

Desktop Support Duration : One Week Contract Location : Plano, TX Installation and configuration of new Windows systems, knowledge of TCP/IP networking, helped support desktops and servers.

Artech Information System LLC

Desktop Support

Harlingen, TX

$19.75 - $25/hr

Desktop Support Representative Onsite Support Location: Farmers Branch, TX, Carrolton, TX Duration: 1+ years Win7/Win XP OS support.troubleshooting Office 2003/2007/2010 support Executive end user ...

AmTrust Financial Services Inc.

$19.50 - $24.75/hr

The Desktop Support Technician will report to the Director, IT End User Services. The Desktop ... Escalate critical incidents to Management as needed. * Perform regular stock room audits to assist ...

TechHuman

Desktop Support

San Antonio, TX · On-site

We are seeking an IT Desktop & Mobile Support Specialist to provide Tier 1/intermediate-level technical support for desktop and laptop computers, peripherals, and related software. This position will ...

HAN IT STAFFING INC

Desktop Support Engineer

Frisco, TX · On-site

$44 - $50/hr

Role: Desktop Support Engineer Job type: C2C/W2/1099 Location: Frisco, TX Note: No GC (all visa workable) Must have skills: 3-5 years of desktop, help desk, or IT support experience Experience ...

Modigent

Desktop Support Engineer

Waco, TX · On-site

As a Desktop Support Engineer, you will play a key role in managing the lifecycle of Modigent's IS ... Manage the full lifecycle of IS/IT assets, including configuration, change management, deployment ...

Hireblazer

Desktop Support Technician

Austin, TX · On-site

$23 - $25/hr

Desktop Support Technician Expected Duration: 11 months Location: Onsite, candidates must be local to the Austin area Summary: The Client has issued a request for a Desktop Support Technician to ...

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Texas

Desktop Support Manager information

See Texas salary details

$13

$33

$56

How much do desktop support manager jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for desktop support manager in Texas is $33.70, according to ZipRecruiter salary data. Most workers in this role earn between $22.40 and $44.81 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.
More about Desktop Support Manager jobs

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The most popular types of Desktop Support jobs in Texas are:

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For Desktop Support Manager jobs in Texas, the most frequently searched job titles are:

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Cities in Texas with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Texas as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $70,097 per year, or $33.7 per hour.

Onsite Desktop Support

Midland, TX • On-site

Syntricate Technologies
IT Services • 51 - 200 employees
Learn more about Syntricate Technologiesexternal

Full-time

Re-posted 10 days ago

Job description

Job Summary:
Syntricate Technologies is seeking an Onsite Desktop Support professional. The role involves providing technical support and assistance for desktop systems in various locations.
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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