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Entry Level Desktop Support Jobs in Texas (NOW HIRING)

TEKsystems

Pc Technician Support

Austin, TX

$15 - $18/hr

This entry-level role is ideal for candidates looking to grow their IT career while delivering ... Provide desktop support for Windows 10, Windows 11, and macOS devices. * Install, configure ...

TEKsystems

Pc Technician Support

Austin, TX

$15 - $18/hr

This entry-level role is ideal for candidates looking to grow their IT career while delivering ... Provide desktop support for Windows 10, Windows 11, and macOS devices. * Install, configure ...

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Entry Level Desktop Support information

See Texas salary details

$9

$25

$42

How much do entry level desktop support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for entry level desktop support in Texas is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $28.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What is a Level 1 desktop support job description?

A Level 1 desktop support job involves providing basic technical assistance to users, such as troubleshooting hardware and software issues, setting up devices, and resolving common problems. It typically requires good communication skills, knowledge of operating systems, and familiarity with support tools like ticketing systems. This entry-level role often serves as the first point of contact in IT support teams.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What jobs pay 4000 a week without a degree?

Entry-level desktop support roles typically do not pay $4,000 a week; however, experienced IT support specialists with certifications like CompTIA A+ or Network+ can earn higher wages, especially with overtime or in high-demand environments. Generally, achieving such high weekly pay without a degree requires advanced skills, certifications, or experience in specialized areas like network administration, cybersecurity, or consulting, which may also involve freelance or contract work.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

Is desktop support a good entry level job?

Desktop support is a common entry-level IT role that involves troubleshooting hardware and software issues, often requiring basic knowledge of operating systems and networking. It provides valuable technical experience and customer service skills, making it a good starting point for a career in IT. Certifications like CompTIA A+ can enhance job prospects in this field.

Can I land a help desk job with no experience?

Entry level desktop support roles often do not require prior professional experience, but having basic knowledge of operating systems, troubleshooting skills, and familiarity with common tools like ticketing systems can improve your chances. Certifications such as CompTIA A+ can also help demonstrate your skills to employers. Many employers are willing to train candidates with a strong interest in IT and customer service skills.
What are the most commonly searched types of Desktop Support jobs in Texas? The most popular types of Desktop Support jobs in Texas are:
What are popular job titles related to Entry Level Desktop Support jobs in Texas? For Entry Level Desktop Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Entry Level Desktop Support jobs in Texas look for? The top searched job categories for Entry Level Desktop Support jobs in Texas are:
What cities in Texas are hiring for Entry Level Desktop Support jobs? Cities in Texas with the most Entry Level Desktop Support job openings:
Entry Level Desktop Support jobs near you
Title Desktop Support Technician | Part-Time | Moody Center

Title Desktop Support Technician | Part-Time | Moody Center

Oak View Group

Austin, TX • On-site

$25/hr

Other

Retirement

Posted 10 days ago

Oak View Group rating

6.3

Company rating: 6.3 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

20th of 35 rated event venues

Job description

Desktop Support Technician | Part-Time | Moody Center
Location US-TX-Austin
Job Post Information* : Posted Date 2 weeks ago(7/2/2026 3:00 PM)
Job ID 2026-32864
Category Information Technology
Type Regular Part-Time
Location : Location US-TX-Austin
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 78712
Location : Address 2001 Robert Dedman Dr
Job Post Information* : Post End Date 10/2/2026
Overview

We are seeking a motivated, detail-oriented entry-level Desktop Support Technician to join our IT team. You will serve as the first point of contact for our employees, troubleshooting hardware, software, and network issues as well as support for events. This role is perfect for a tech-savvy problem solver looking to grow their career in a hands-on IT environment. 

This role pays an hourly rate of $25.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until October 2, 2026.

Responsibilities
  • IT Support: Provide Tier 1 technical support to on-site employees, diagnosing and resolving desktop, laptop, printer, and mobile device issues.
  • Hardware & Software Setup: Configure, deploy, and update computer systems using standard company imaging and provisioning processes.
  • Network Troubleshooting: Assist users with basic network connectivity issues, VPN setup, and Wi-Fi configurations.
  • Collaboration: Escalate complex, unresolved issues to Tier 2/3 support teams or vendors as necessary.
  • Work a flexible schedule, including early mornings, days, evenings, holidays, and extended (long) workdays for an extended number of days as needed.
  • Frequent bending, carrying, moving, climbing, working from various heights, lifting 50+ pounds, sitting, exposure to moderate to loud noises, and extensive walking through the building.
Qualifications
  • Education/Experience: High school diploma or equivalent; Associate's degree, technical certification (e.g., CompTIA A+, Network+), or 1-2 years of relevant IT experience is highly preferred. 
  • Technical Skills: Basic understanding of Windows and macOS operating systems, Microsoft 365 applications, and standard PC hardware. 
  • Customer Service: Excellent communication and interpersonal skills, with a patient and customer-first approach to troubleshooting. 
  • Problem-Solving: Strong analytical skills and the ability to learn new technologies quickly. 
  • Physical Requirements: Ability to lift/move heavy objects and set up computer equipment at various workspaces. 
  • Ability to follow oral and written instructions and communicate effectively with others in both oral and written form.
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