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Entry Level Desktop Support Jobs in Texas (NOW HIRING)

Gunvor

Desktop Support Analyst

Houston, TX · On-site

$22.25 - $29.75/hr

Desktop Support Analyst Contract Type: Permanent Time Type: Full time Desktop Support Analyst The ... This entry-level position supports the provisioning, installation, and maintenance of systems ...

Gunvor

Desktop Support Analyst

Houston, TX · On-site

$22.25 - $29.75/hr

Desktop Support Analyst Contract Type: Permanent Time Type: Full time Desktop Support Analyst The ... This entry-level position supports the provisioning, installation, and maintenance of systems ...

Newrez

Desktop Support Technician I

Houston, TX · On-site

$19.25 - $24.50/hr

The Desktop Support Technician I is an entry level end user support technician that provides direct client support. This role performs remote and/or on-site assistance. DESCRIPTION: Essential ...

Pit Crew Technologies LLC

Be Seen First

Managed Service Provider Help Desk Support

San Antonio, TX · On-site

$30K - $35K/yr

We are looking to add an entry level IT Support Technician to our team. This is a full time ... The ideal candidate must have a broad range of experience working with desktops, laptops, mobile ...

Pit Crew Technologies LLC

Be Seen First

Managed Service Provider Help Desk Support

San Antonio, TX · On-site

$30K - $35K/yr

We are looking to add an entry level IT Support Technician to our team. This is a full time ... The ideal candidate must have a broad range of experience working with desktops, laptops, mobile ...

ICONMA

Field IT Support

Dallas, TX · On-site

Desktop support, LAN/WAN, server administration, imaging systems, telecom, instruments ... Demonstrates entry level understanding of skill area progressing to application of knowledge ...

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How much do entry level desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level desktop support in Texas is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $28.65 per hour, depending on experience, location, and employer.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.
More about Entry Level Desktop Support jobs
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What cities in Texas are hiring for Entry Level Desktop Support jobs? Cities in Texas with the most Entry Level Desktop Support job openings:
Entry Level Desktop Support jobs near you

Desktop Support Analyst

Gunvor

Houston, TX • On-site

$22.25 - $29.75/hr

Full-time

Posted 11 days ago

Job description

Job Title:
Desktop Support Analyst
Contract Type:
Permanent
Time Type:
Full time
Job Description:
Desktop Support Analyst
Job Description
The IT Desktop Support Analyst is a member of the IT Helpdesk team.
The primary role is the provision of efficient 1st level user Desktop support for the users located in any offices of the Group.
This entry-level position supports the provisioning, installation, and maintenance of systems hardware and software under the guidance of senior team members. The role focuses on assisting with day-to-day infrastructure operations, learning technical processes, and contributing to a stable and secure IT environment.
Main Responsibilities
• Provisioning, installation/configuration, operation, and maintenance of systems hardware (desktops, laptops, printers, mobile phones) and desktop software, and related infrastructure
• Support on-site users face-to-face and off-site users using remote tools
• Liaise with 2nd and 3rd level support to ensure a smooth hand-over of daily incident reports and escalations
• Participate in projects to enhance or upgrade the infrastructure and introduce new solutions
Education
• Bachelor's Degree in Information Technology, Computer Science, or a related field (preferred but not always required)
• IT Certifications such as A+, NET+, or Microsoft 365 Fundamentals preferred
Experience
• Solid hands-on experience (minimum of 1 year) on Microsoft Windows and standard desktop software
• Good knowledge of desktop and laptop hardware and related equipment
• Good knowledge of the operations and configuration of smartphones (iOS)
• Knowledge of VPN, networking, network management systems and spam-filtering tools
Skills
• Positive and helpful attitude with good communication skills, able to communicate technical solutions to non-technical users
• Team player with ability to exercise flexibility, demonstrate initiative to ensure the business support needs are met in a proactive manner with minimum supervision
• Fluent in English (spoken and written), other languages would be a distinct advantage
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