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Senior Desktop Support Jobs in Texas (NOW HIRING)

Robert Half

Senior Desktop Support Technician

Frisco, TX · On-site

$60K - $80K/yr

We are looking for a Senior Desktop Support Technician to provide responsive technical assistance for employees in Frisco, Texas. This position supports both in-person and remote users within a ...

New

Oscar Health

Associate Desktop Engineer

Dallas, TX · On-site

Working from established architecture, designs, and standards developed by senior desktop engineering resources, this role supports Microsoft Intune administration, endpoint configuration ...

CyrusOne

Associate Desktop Engineer

Dallas, TX · On-site

Working from established architecture, designs, and standards developed by senior desktop engineering resources, this role supports Microsoft Intune administration, endpoint configuration ...

1872 Consulting

Sr Desktop Engineer

Dallas, TX · On-site

Senior Desktop Engineer This is a Senior Desktop Engineer role that will drive imaging for 400 ... Provide 3rd level endpoint support * Collect, report on endpoint metrics, and build dashboards to ...

1872 Consulting

Sr Desktop Engineer

Irving, TX · On-site

Sr Desktop Engineer Dallas, TX: 3 days onsite, 2 days work from home (WFH) Summary This is a Senior ... Provide 3rd level endpoint support * Collect, report on endpoint metrics, and build dashboards to ...

1872 Consulting

Sr Desktop Engineer

Dallas, TX · On-site

Senior Desktop Engineer This is a Senior Desktop Engineer role that will drive imaging for 400 ... Provide 3rd level endpoint support * Collect, report on endpoint metrics, and build dashboards to ...

1872 Consulting

Sr Desktop Engineer

Irving, TX · On-site

Sr Desktop Engineer Dallas, TX: 3 days onsite, 2 days work from home (WFH) Summary This is a Senior ... Provide 3rd level endpoint support * Collect, report on endpoint metrics, and build dashboards to ...

Apptad, Inc.

Desktop Support

Houston, TX · On-site

Desktop Support Houston TX * Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers * Use diagnostic tools to ...

krg technology inc

Desktop Support

Plano, TX · On-site

We are looking for Desktop Support - Plano, TX . Kindly forward me your resume, Expected pay rate ... Kind Regards, Arun R Sr.Technical Recruiter KRG Technologies Inc Phone: 661 367 8000 Ext - 207 ...

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Senior Desktop Support information

See Texas salary details

$13

$33

$56

How much do senior desktop support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for senior desktop support in Texas is $33.70, according to ZipRecruiter salary data. Most workers in this role earn between $22.40 and $44.81 per hour, depending on experience, location, and employer.

What is a senior desktop support?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are the most commonly searched types of Desktop Support jobs in Texas?

The most popular types of Desktop Support jobs in Texas are:

What are popular job titles related to Senior Desktop Support jobs in Texas?

For Senior Desktop Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Support jobs in Texas look for?

The top searched job categories for Senior Desktop Support jobs in Texas are:

What cities in Texas are hiring for Senior Desktop Support jobs?

Cities in Texas with the most Senior Desktop Support job openings:

Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $70,097 per year, or $33.7 per hour.

Senior Desktop Support Technician

Robert Half

Frisco, TX • On-site

$60K - $80K/yr

Full-time

Posted 3 days ago

New

Job description

We are looking for a Senior Desktop Support Technician to provide responsive technical assistance for employees in Frisco, Texas. This position supports both in-person and remote users within a Microsoft 365 and Azure-based environment, helping maintain reliable day-to-day technology operations. The ideal candidate is comfortable resolving desktop, software, and basic connectivity issues while also contributing ideas for process improvement through scripting and automation.


Responsibilities:

• Deliver timely deskside and remote support for end users, addressing hardware, software, and access-related issues across the organization.

• Prepare, configure, and deploy workstations and devices to ensure employees have secure and functional technology from day one.

• Diagnose and resolve problems involving Microsoft Windows, Microsoft 365 applications, and basic network connectivity.

• Manage and update service desk tickets with clear documentation, accurate status tracking, and appropriate follow-up.

• Support user account administration and permissions tasks within Active Directory and related enterprise systems.

• Use PowerShell and other scripting methods to streamline repetitive support activities and improve operational efficiency.

• Assist with troubleshooting and maintaining devices in a cloud-connected environment built on Microsoft 365 Enterprise and Azure services.

• Contribute to team effectiveness by sharing knowledge, demonstrating initiative, and taking on increasing responsibility as opportunities arise.

• Hands-on experience providing desktop or help desk support for both onsite and remote end users.
• Working knowledge of Microsoft Windows 10 and general Microsoft Windows administration and troubleshooting.
• Familiarity with Microsoft 365 Enterprise tools and common end-user support scenarios.
• Experience using Active Directory for account support, access updates, and user administration.
• Ability to troubleshoot software issues, device problems, and basic networking concerns in a structured manner.
• Exposure to PowerShell scripting or other automation techniques used to improve support processes.
• Experience working with service desk ticketing systems and maintaining accurate support records.
• Strong communication skills, sound judgment, and the potential to grow into a leadership-oriented role.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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