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Desktop Support Jobs in Texas (NOW HIRING)

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000. Benefits - Medical, Dental, Vision, eligible for PTO and discretionary bonus Our client is seeking ...

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000. Benefits - Medical, Dental, Vision, eligible for PTO and discretionary bonus Our client is seeking ...

Desktop/IT Support Duration: Full-time / Direct Hire Location: Permian Basin, Texas: Midland/Odesa area of Texas - Onsite 4 days/week Position Summary: The IT Specialist will support IT systems at ...

We are looking for Desktop Support - Plano, TX . Kindly forward me your resume, Expected pay rate and contact details for further process. You can forward this opportunity to your friends or ...

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Desktop Support * Key Responsibilities to include but are not limited to: * Deliver world-class IT support to onsite and remote end users * Independently resolve complex, break/fix issues in person ...

Desktop Support Technician

Austin, TX ยท On-site

$23 - $25/hr

Desktop Support Technician Expected Duration: 11 months Location: Onsite, candidates must be local to the Austin area Summary: The Client has issued a request for a Desktop Support Technician to ...

Desktop Support

Harlingen, TX

$19.75 - $25/hr

Desktop Support Representative Onsite Support Location: Farmers Branch, TX, Carrolton, TX Duration: 1+ years Win7/Win XP OS support.troubleshooting Office 2003/2007/2010 support Executive end user ...

Senior Desktop Support Location- Dallas, TX (Onsite) Job Type- Full-Time Department: Information Technology Reports To: Help Desk Manager Position Overview: Core Job Title: Senior Desktop Support ...

Desktop Support

Port Arthur, TX ยท On-site

$17.25 - $21.75/hr

Desktop Support Representative Distributed Client Services Location: Port Arthur ,TX Duration:5 months (with possible extension) * Skills Overview Must be experienced in DESKSIDE support * Win7/Win ...

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Senior Desktop Support Location- Dallas, TX (Onsite) Job Type- Full-Time Department: Information Technology Reports To: Help Desk Manager Position Overview: Core Job Title: Senior Desktop Support ...

Desktop Support Technician

Mission, TX ยท On-site

$15.75 - $20/hr

Desktop Support Technician - (Contract) Location: Mission, TX (Onsite) Scope Onsite desktop support for a new site turn-up and post-go-live operations supporting a high-volume contact center ...

Desktop Support

Plano, TX ยท On-site

$19.50 - $24.75/hr

Desktop Support Duration : One Week Contract Location : Plano, TX Installation and configuration of new Windows systems, knowledge of TCP/IP networking, helped support desktops and servers.

Desktop Support Technician

Mission, TX ยท On-site

$15.75 - $20/hr

Desktop Support Technician - (Contract) Location: Mission, TX (Onsite) Scope Onsite desktop support for a new site turn-up and post-go-live operations supporting a high-volume contact center ...

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Desktop Support information

See Texas salary details

$12

$21

$30

How much do desktop support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for desktop support in Texas is $21.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What Is a Desktop Support Job?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the work of desktop support?

Desktop support professionals troubleshoot, repair, and maintain computer hardware, software, and network issues for users. They often assist with installing systems, configuring devices, and providing technical help, typically working in office environments and using tools like remote support software. Strong problem-solving skills and knowledge of operating systems are essential for this role.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

Is helpdesk a good entry-level IT job?

Helpdesk roles in desktop support are considered good entry-level IT jobs because they provide foundational experience in troubleshooting hardware and software issues, customer service, and using tools like ticketing systems. These positions often require basic technical knowledge and certifications such as CompTIA A+ and can serve as a stepping stone to more advanced IT roles.

How do I get into desktop support?

To enter a desktop support role, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, operating systems, and troubleshooting skills. Certifications such as CompTIA A+ can improve job prospects, and experience with common tools like remote support software is beneficial. Entry-level positions often require strong communication skills and the ability to work in a team environment.

What are the career paths in desktop support?

Career paths in desktop support typically start with entry-level roles such as help desk technician or support specialist. With experience, professionals can advance to positions like systems administrator, network technician, or IT manager, often gaining certifications such as CompTIA A+ or Network+ to support career growth. Specializing in areas like cybersecurity or cloud services can also open new opportunities within IT support roles.
What are the most commonly searched types of Desktop Support jobs in Texas? The most popular types of Desktop Support jobs in Texas are:
What are popular job titles related to Desktop Support jobs in Texas? For Desktop Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Texas look for? The top searched job categories for Desktop Support jobs in Texas are:
What cities in Texas are hiring for Desktop Support jobs? Cities in Texas with the most Desktop Support job openings:
Infographic showing various Desktop Support job openings in Texas as of July 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $44,501 per year, or $21.4 per hour.
Desktop Support

Desktop Support

Addison Group

Houston, TX โ€ข On-site

Other

Medical, Dental, Vision, PTO

Posted 28 days ago


Job description

Title - Desktop Support Engineer

Location - Houston - 5 days a week on-site

Salary $60,000-$70,000.

Benefits - Medical, Dental, Vision, eligible for PTO and discretionary bonus

Our client is seeking a experience technical support specialist. They are well established Houston organization and have a strong team environment. This role will be responsible for providing support to all levels within the organization C- level to the warehouse facility.

  • Strong work ethic and follow through of tasks to completion
  • Ability to successfully and efficiently work independently and as a team member
  • Excellent written and oral communication skills in the English language.
  • Minimum of four (4) years of professional IT experience in a corporate environment. Additional relevant education or IT Certification is desirable.
  • Extensive knowledge of Windows 10/11, Android, iOS, and printers.
  • Mindful of SLAs and uses good judgement when following escalation path
  • Excellent time management and multitasking skills