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Hourly Tech Support Jobs in Texas (NOW HIRING)

Maintenance - Tech Positions (Hourly) Position Purpose: Service and maintain all facilities and ... Fully supporting all areas of operation through timely addressing needs - both immediate and ...

Support Tech

Dallas, TX · On-site

$36K - $45K/yr

We are seeking a detail-oriented and proactive individual to join our IT Support team as an ... Competitive hourly wage. * 401k Compensation * Health benefits (medical, dental, and vision)

TECH SUPPORT

Houston, TX · On-site

$14 - $16/hr

CompTIA A+ (Preferred) * 1 year Tech Support Experience (Preferred) * Fantastic installation, diagnostic, upgrade, and restoration abilities. * Excellent vertical and lateral thinking. * Superb time ...

Support Tech

Dallas, TX · On-site

$36K - $45K/yr

We are seeking a detail-oriented and proactive individual to join our IT Support team as an ... Competitive hourly wage. * 401k Compensation * Health benefits (medical, dental, and vision)

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Hourly Tech Support information

What is hourly tech support?

Hourly tech support jobs involve assisting customers or clients with technical issues related to products, software, or services on an hourly wage basis. These roles typically include troubleshooting problems, answering questions, and providing guidance via phone, chat, email, or in person. Hourly tech support professionals may work for IT departments, call centers, or third-party service providers, and often handle a variety of technical concerns ranging from basic device issues to more complex software configurations. The position requires strong problem-solving skills, patience, and the ability to communicate technical information clearly to non-technical users.

What are the key skills and qualifications needed to thrive as an hourly tech support professional?

To thrive as an Hourly Tech Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a high school diploma or relevant technical certifications. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues promptly. These skills ensure quick and accurate technical support, leading to higher customer satisfaction and efficient issue resolution.

What are some common challenges faced by hourly tech support professionals, and how can they be managed on the job?

Hourly Tech Support professionals often encounter challenges such as high ticket volumes, managing multiple requests simultaneously, and assisting users with varying levels of technical expertise. Staying organized, utilizing ticketing systems efficiently, and maintaining clear communication with users and team members can help manage these demands. Additionally, proactively updating knowledge on company products and technology trends enables tech support staff to resolve issues more effectively and deliver excellent customer service.

What is the difference between Hourly Tech Support vs Help Desk Technician?

AspectHourly Tech SupportHelp Desk Technician
CredentialsBasic IT certifications (CompTIA A+, Network+)Same as Hourly Tech Support, often with additional certifications
Work EnvironmentRemote or on-site, flexible hoursPrimarily on-site or remote, standard business hours
Employer & IndustryIT service providers, tech support companiesCorporate IT departments, managed service providers
Job FocusTechnical troubleshooting, user support, hardware/software issuesCustomer support, issue resolution, ticket management

Both roles involve technical support and troubleshooting, often requiring similar certifications. Hourly Tech Support typically offers flexible hours and may work remotely, while Help Desk Technicians often work within organizations' IT departments during regular hours. The main difference lies in the work setting and scope, but both serve as entry points into IT support careers.

Can I work remotely in hourly tech support?

Hourly tech support jobs often offer remote work options, especially for roles involving troubleshooting via phone, chat, or remote access tools. However, some positions may require on-site presence for hardware repairs or specialized equipment, so it varies by employer and job requirements.

What are the most commonly searched types of Tech Support jobs in Texas?

The most popular types of Tech Support jobs in Texas are:

What are popular job titles related to Hourly Tech Support jobs in Texas?

For Hourly Tech Support jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Hourly Tech Support jobs?

Cities in Texas with the most Hourly Tech Support job openings:

Infographic showing various Hourly Tech Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Maintenance - Hourly Tech Positions PMW

On-site

Pinnacle Machine Works
Oil and Gas Extraction • 1 - 10 employees

Full-time

Posted 4 days ago


Job description

**Quick Apply in 2 Minutes**

Position Title:                   Maintenance – Tech Positions (Hourly)

Position Purpose:            Service and maintain all facilities and equipment including, but not limited to, machinery, utilities, heavy equipment, etc. via routine service, upgrades, and repairs. Safe, efficient, and swift acting to keep the facility in top working order. Fully supporting all areas of operation through timely addressing needs – both immediate and developing. Serve as the frontline agent of service and repair. Maintenance / Repair / Installation a. Preventative Maintenance: Observe and utilize all preventative maintenance scheduling and perform needed services. Report and track services performed. b. Repair / Install: Analyze, troubleshoot, and perform reactive maintenance for all equipment and facilities. Upgrade facilities and maintenance as designated.  Dismantle defective machines/equipment and installs new or repaired parts. Read and interpret technical manuals, schematics, blueprints, diagrams and equipment specifications is required. Understand and use trades mathematics, calibration techniques, and precision measuring instruments. Maintain constant mental and visual attention performing moderately complex work requiring close limits of accuracy and tolerances. Proficiency & Productivity: Maintain a consistent high level of productivity and a consistent high level of accurate actions and repairs / services.. 

Job Assignment

Core Accountabilities

Maintenance Tech

  • Performs periodic inspections, tests, and maintenance procedures on equipment to preserve and perpetuate proper functionality.
  • Troubleshoots when issues arise with equipment.
  • Adjusts, repairs, and/or replaces defective parts as needed.
  • Communicates mechanical issues that require supervisory or managerial expertise.
  • Welding

Electrician

  • Performs periodic inspections, tests, and maintenance procedures on equipment to preserve and perpetuate proper functionality.
  • Installs and connects power supply wiring and conduit for newly installed equipment.
  • Diagnoses malfunctions in equipment and repairs/replaces as needed.
  • Communicates electrical issues that require supervisory or managerial expertise.

Maintenance Planner

  • Maintains and improves required and spare parts inventory and tracking capabilities.
  • Develops & maintains equipment print & schematic library for tradesmen utilization.
  • Assesses equipment to determine time needed for service & repair.
  • Tracks status of projects and ensures they are brought to fruition.
  • Updates & prints PMs with management input.
  • Overseas flow of product in warehouse to maintain security & accountability.
  • Collaborates with leads & supervisors in procurement and kitting required for repairs.
  • Creates & manages partnerships with contractors.
  • Authors & facilitates execution of five-year plan that forecasts repairs & shutdown operations.

Lead Maintenance Tech

  • Performs the role of the Millwright, Welder, and Electrician as needed.
  • Submits requests for parts to facilitate completion of repairs and projects.
  • Controls and communicates preventive maintenance work requirements and manages schedule of outcome resolution as needed.
  • Completes shift notes accurately and follows up on items that still need repaired.
  • Additionally directs the work of other techs to perform maintenance efficiently and effectively.

Maintenance Foreman

  • Directly supervises / manages Techs and Leads and ensures their productivity and accuracy meets expectations. 
    • As needed, can and does perform the role of these positions. 
  • Other: Temporarily assume the duties and responsibilities of other roles, as directed by management.  All safety and operational parameters of the assumed role apply.
  • Proficiency & Productivity:  Maintains a consistent high level of productivity and a consistent high level of accurate movements.

FOLLOWS and EXEMPLIFIES S-T-E-E-L

  1. Safety:  Leads and influences.  
  2. Teamwork:  Works with others to resolve complex issues.  Informs the team and stakeholders of progress. 
  3. Excellence:  Performs job functions well and accurately.
  4. Ethics:  Performs job with integrity and with a “whatever-it-takes” work ethic. 
  5. Leadership:  Values relationships with vendors and customers.  Positively represents the company with all. 

Qualifications and Essential Functions

Experience Required:   

Experience in an industrial environment using related tools and equipment.  Six (6)+ months of training & close supervision in position. 

Education/Experience (REQUIRED):

High School diploma or GED equivalent strongly preferred; Certification a plus.

Skills/Abilities:

  • Ability to work overtime in order to meet the needs of the operation. 
  • Acute visual ability to observe product nonconformance.  Visual ability consisting of strong close vision, distance vision, color vision, peripheral vision, and depth perception.
  •  Perform intense manual labor with long work hours.  Ability to stand for a long period of time; bend, stoop, climb, balance, kneel, crouch, crawl, and move around work area.
  •  Ability to use hands and fingers to handle or feel and reach with arms.
  •  Ability to lift and carry up to 55 lbs occasionally, and 20 lbs regularly.
  •  Demonstrates skill in operating equipment.
  •  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to read a minimum of Jaeger 2 or equivalent type and size letter at a distance of not less than 12 inches on a standard Jaeger test chart.
  • Ability to utilize basic computer skills, (word, excel, type, email, etc.)

MATHEMATICAL SKILLS:

  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.  Ability to compute rate, ratio, percent and mass; and interpret bar graphs.
  •  Aptitude to calculate and use the following instruments – Scale in 1/8”, 1/16”, 1/32” and 1/64” increments – 12” to 72” long; Protractor Head, Diameter Tape – 100’s increments, Micrometers, Diameter Tape – 1/64” increments, 6” Vernier Caliper, 50’ Tapes, Ring Gauges, Squares, Levels, Line Levels, Various Tape Measures, Conversion Charts (Decimal to Fraction, Fraction to Decimal), Tri-Square, String Line, Feeler Gauges, Overhead Scale, Dial Indicators, Calipers

COMMUNICATION:                         

  • Ability to effectively and efficiently communicate with employees via conversation or in writing.
  • Ability to read and interpret product specifications such as work orders and travelers.
  • Ability to effectively present information to management. 
  • Ability to effectively speak before groups and/or customers.
  • Ability to speak, read, and write English for the purpose of product specification interpretation and training and safety materials comprehension.

ENVIRONMENTAL:                           

  • Ability to work most effectively in an industrial workshop field setting while also capable of managing tools, inventory, and equipment as part of the daily work activities and management.  Wet and humid conditions / subject to outdoor weather conditions such as heat.  Occasional exposure to fumes and airborne particles and toxic or caustic chemicals. Moderate to high noise. Must be able to work morning, evening, & night shifts, including rotating shifts as applicable.

Status

CLASSIFICATION:                               Full time – permanent (unless otherwise specified) / Hourly Non-Exempt