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Hourly Tech Support Jobs in Texas (NOW HIRING)

Collabera LLC

Tech Support

Addison, TX · On-site

Chat channels provide technology support for up to 2 clients simultaneously. * Client Care is our ... Win10 Compensation Hourly Rate: 23$-25$ per hour This range reflects base compensation and may vary ...

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Roomi Group Corp

TECH SUPPORT

Houston, TX · On-site

$14 - $16/hr

CompTIA A+ (Preferred) * 1 year Tech Support Experience (Preferred) * Fantastic installation, diagnostic, upgrade, and restoration abilities. * Excellent vertical and lateral thinking. * Superb time ...

HOMEVESTORS OF AMERICA INC

Support Tech

Dallas, TX · On-site

$36K - $45K/yr

We are seeking a detail-oriented and proactive individual to join our IT Support team as an ... Competitive hourly wage. * 401k Compensation * Health benefits (medical, dental, and vision)

HOMEVESTORS OF AMERICA INC

Support Tech

Dallas, TX · On-site

$36K - $45K/yr

We are seeking a detail-oriented and proactive individual to join our IT Support team as an ... Competitive hourly wage. * 401k Compensation * Health benefits (medical, dental, and vision)

Herring Bank

IT Support Lead

Amarillo, TX · On-site

$25/hr

The IT Support Lead supports the lifecycle of end-user technology across the bank, including workstations, printers, mobile devices, conference room technology, IP phones, end-user software, and ...

CK Family Services

IT Support Technician

Fort Worth, TX

$21 - $23/hr

The IT Support Technician will work closely with IT Administrator and is responsible for monitoring and maintaining the technology infrastructure of the organization. The technology infrastructure ...

Sungrow USA Corporation

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy ...

Sungrow USA Corporation

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy ...

Herring Bank

IT Support Lead

Amarillo, TX · On-site

$25/hr

The IT Support Lead supports the lifecycle of end-user technology across the bank, including workstations, printers, mobile devices, conference room technology, IP phones, end-user software, and ...

CoreCivic

Technology Support Specialist

Dilley, TX · On-site

We arecurrently seeking a Technology Support Specialist who has a passion for providingthe highest quality care in an institutional, secure setting. Come join ateam that is dedicated to making an ...

AMA TechTel

IT Support Technician

Amarillo, TX · Remote

$17.50 - $24/hr

IT Support Technician The IT Support Technician will be responsible for maintaining and supporting on-demand IT and subscription-based managed network services. The IT Support Technician's goal is to ...

Texas Tech University

IT Support Technician III

Lubbock, TX · On-site

$18.50 - $25.25/hr

The IT Support Technician III's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and ...

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Texas Tech University

IT Support Technician I

Lubbock, TX

$18.50 - $25.25/hr

The IT Support Technician I's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and ...

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Hourly Tech Support information

What are the key skills and qualifications needed to thrive as an hourly tech support professional?

To thrive as an Hourly Tech Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a high school diploma or relevant technical certifications. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues promptly. These skills ensure quick and accurate technical support, leading to higher customer satisfaction and efficient issue resolution.

What are some common challenges faced by hourly tech support professionals, and how can they be managed on the job?

Hourly Tech Support professionals often encounter challenges such as high ticket volumes, managing multiple requests simultaneously, and assisting users with varying levels of technical expertise. Staying organized, utilizing ticketing systems efficiently, and maintaining clear communication with users and team members can help manage these demands. Additionally, proactively updating knowledge on company products and technology trends enables tech support staff to resolve issues more effectively and deliver excellent customer service.

What is hourly tech support?

Hourly tech support jobs involve assisting customers or clients with technical issues related to products, software, or services on an hourly wage basis. These roles typically include troubleshooting problems, answering questions, and providing guidance via phone, chat, email, or in person. Hourly tech support professionals may work for IT departments, call centers, or third-party service providers, and often handle a variety of technical concerns ranging from basic device issues to more complex software configurations. The position requires strong problem-solving skills, patience, and the ability to communicate technical information clearly to non-technical users.

What is the difference between Hourly Tech Support vs Help Desk Technician?

AspectHourly Tech SupportHelp Desk Technician
CredentialsBasic IT certifications (CompTIA A+, Network+)Same as Hourly Tech Support, often with additional certifications
Work EnvironmentRemote or on-site, flexible hoursPrimarily on-site or remote, standard business hours
Employer & IndustryIT service providers, tech support companiesCorporate IT departments, managed service providers
Job FocusTechnical troubleshooting, user support, hardware/software issuesCustomer support, issue resolution, ticket management

Both roles involve technical support and troubleshooting, often requiring similar certifications. Hourly Tech Support typically offers flexible hours and may work remotely, while Help Desk Technicians often work within organizations' IT departments during regular hours. The main difference lies in the work setting and scope, but both serve as entry points into IT support careers.

Can I work remotely in hourly tech support?

Hourly tech support jobs often offer remote work options, especially for roles involving troubleshooting, customer service, and remote diagnostics. Employers may require familiarity with remote communication tools and a reliable internet connection, and some positions may be location-specific or require on-site availability for certain tasks.

How much is hourly tech support per hour?

Hourly tech support jobs typically pay between $15 and $30 per hour, depending on experience, location, and the complexity of the support provided. Entry-level positions may start lower, while experienced technicians with certifications can earn higher wages. The role often requires troubleshooting skills and familiarity with common tools and systems.
What are the most commonly searched types of Tech Support jobs in Texas? The most popular types of Tech Support jobs in Texas are:
What are popular job titles related to Hourly Tech Support jobs in Texas? For Hourly Tech Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Hourly Tech Support jobs in Texas look for? The top searched job categories for Hourly Tech Support jobs in Texas are:
What cities in Texas are hiring for Hourly Tech Support jobs? Cities in Texas with the most Hourly Tech Support job openings:
Hourly Tech Support jobs near you
Infographic showing various Hourly Tech Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Support Technician

Business Centric Technology

Plano, TX • On-site

$25 - $30/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago

Job description

Our client is looking for a polished, articulate, and highly professional IT Support Technician to join a growing team in Carrollton, TX. As an IT Support Technician, you’ll serve as the frontline of IT operations — triaging, troubleshooting, and resolving technical requests while delivering an exceptional support experience. This 1+ year contract (possible contract-to-hire) position requires 5 days on-site in Carrollton, TX.

COMP: Up to $30/hour with Conversion Salary of up to $55,000 + 20–25% Bonus

WHY WORK WITH BCT:

At BCT, we don’t just place people, we support them. Here’s what we offer:

  • Up to 60% paid medical insurance for employees
  • $50,000 life insurance policy on us
  • Coverage for home, auto, pets, legal services & identity theft
  • Dental & Vision insurance, 401K match, Short and Long-Term Disability
  • Flexible Spending Account for healthcare and dependent care
  • Anniversary bonuses to celebrate your commitment
  • Referral bonuses from $500–$2,000, bring great people with you!

WHAT YOU’LL DO:

  • Triage and resolve support tickets (email, phone, ticketing system)
  • Escalate broader or high-impact issues appropriately
  • Meet and exceed SLA response timelines
  • Maintain operational excellence in daily IT functions
  • Follow established policies and processes — including professionally setting boundaries when needed 
  • Assist with periodic data cleanup initiatives
  • Handle sensitive requests (new hires, terminations, executive matters) with discretion
  • Contribute to team training materials and knowledge base development
  • Recommend and help implement process improvements within the ticketing system

WHAT YOU’LL BRING:

  • Bachelor’s degree in IT, Computer Science, or related field strongly preferred
  • 1+ years of IT support experience 
  • Strong organizational skills and attention to detail
  • Professional communication skills — both written and verbal
  • Ability to manage multiple priorities in a fast-paced environment

APPLY TODAY! CP# 8568