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Desktop Support Manager Jobs in Texas (NOW HIRING)

Artech Information System LLC

desktop support

Lubbock, TX

$17.50 - $22/hr

... remove desktop PCs and monitors. * Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. * The support platform is ...

Forhyre

Onsite Desktop Support Engineer

Plano, TX

Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

Forhyre

Onsite Desktop Support Engineer

Dallas, TX · On-site

Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

Forhyre

Onsite Desktop Support Engineer

Dallas, TX · On-site

Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

GDR Group

Desktop Support Technician

Plano, TX · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform basic mobile device management including deployment, collection, inventory, and reset/wipe ... desktop support or corporate helpdesk environment preferred * Technically inclined and eager to ...

F2Onsite

Be Seen First

Desktop Support Technician - Part Time

Plano, TX · On-site

$20 - $25/hr

Desktop Support Technician - Part time - 20 hours per week Schedule: Monday through Friday ... Ability to prioritize tickets, manage multiple tasks, and work independently. * Comfortable working ...

Insight Global

Desktop Support Specialist

Sugar Land, TX · On-site

$18 - $26/hr

  • Medical

  • Dental

  • Vision

They will work with their lead on a day to day basis to help resolve any fires and manage ... Must-haves 2-5 years of experience as a Desktop Support Technician Hands on field technical support ...

GDR

Desktop Support Technician

Plano, TX · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Perform basic mobile device management including deployment, collection, inventory, and reset/wipe ... Qualifications * 1-2+ years in a desktop support or corporate helpdesk environment preferred

GDR Group

Desktop Support Technician

Plano, TX

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Perform basic mobile device management including deployment, collection, inventory, and reset/wipe ... Requirements Qualifications * 1-2+ years in a desktop support or corporate helpdesk environment ...

Forhyre

Desktop Support Engineer - Dallas

Dallas, TX · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

GDR Group

Desktop Support Technician

Plano, TX · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Perform basic mobile device management including deployment, collection, inventory, and reset/wipe ... Requirements Qualifications * 1-2+ years in a desktop support or corporate helpdesk environment ...

Catalyst Corporate Fede

Desktop Support Analyst II

Plano, TX · On-site

$21.75 - $29.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether through innovative payments, asset management or liquidity solutions, we're passionate ... The Desktop Support Analyst II must have a high level of analytical ability and technical knowledge.

Forhyre

Desktop Support Engineer - L1

Plano, TX

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Pyramid Consulting, Inc

Desktop Support Analyst

Irving, TX · On-site

$21.50 - $29/hr

Job Summary : Pyramid Consulting, Inc. is seeking a talented Desktop Support Analyst for a ... management skills to prioritize and track multiple tasks • Associates degree in the IT field or ...

Candid8

Desktop Support Engineer

Garden City, TX · On-site

... desktops, laptops, mobile devices, peripherals, and related software. Perform break-fix support ... Manage assigned tickets and ensure timely resolution and closure within defined SLAs, providing ...

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Showing results 41-60

All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Texas

Desktop Support Manager information

See Texas salary details

$13

$33

$56

How much do desktop support manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for desktop support manager in Texas is $33.70, according to ZipRecruiter salary data. Most workers in this role earn between $22.40 and $44.81 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

Is desktop support a good entry level job?

Desktop support is often considered an entry-level role in IT, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. It provides foundational experience in customer service, problem-solving, and technical tools, which can lead to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects for entry-level candidates.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs

What are the most commonly searched types of Desktop Support jobs in Texas?

The most popular types of Desktop Support jobs in Texas are:

What are popular job titles related to Desktop Support Manager jobs in Texas?

For Desktop Support Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Desktop Support Manager jobs in Texas look for?

The top searched job categories for Desktop Support Manager jobs in Texas are:

What cities in Texas are hiring for Desktop Support Manager jobs?

Cities in Texas with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $70,097 per year, or $33.7 per hour.

L4 Desktop Support Engineer

Tata Consultancy Service Limited

Mesquite, TX • On-site

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Must Have Technical/Functional Skills
1. Exp in Desktop Support /End user support Engg.
2. Comprehensive knowledge of Microsoft Office applications, including Word, OneNote, Excel, and Visio
3. Experience in Analytical Skills and process documentation
4. Must be passionate about contributing to an organization focused on continuously improving consumer experiences
5. Experienced documenting, tracking, and monitoring problems using applicable systems and tools.
6. Experienced in researching and resolving technical problems of moderate complexity, typically escalated from first line support teams.
Roles & Responsibilities
• The Desktop Support Technician maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training.
• The Desktop Support performs advanced administrative/operational/customer support duties that require independent initiative and judgment
• The Desktop Support researches and resolves technical problems of moderate complexity, typically escalated from first line support teams
• Responds to escalated telephone, email, and online requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Decisions are typically focus on methods, tactics, and processes for completing administrative tasks/projects.
• Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes, and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. End-user devices (e.g., desktops/laptop/notebook/tablets)
• System software associated to End-User and Distributed Computing Services. Deskside support to End-Users as necessitated by the circumstances of the requester (e.g., Incidents, Service Requests, request of information) and Service Levels. Dispatch and monitor break/fix repairs, including Services performed by other 3rd party vendors.
• Work is managed and often guided by precedent and/or documented procedures/regulations/professional IMAC Services for hardware and software. Tracking of the inventory of in-scope software and hardware as required by Humana following asset management process.
Salary Range: $70,000- $80,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bon us, College Fund, Student Loan Refinancing.
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