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Part Time It Helpdesk Jobs in Columbus, OH (NOW HIRING)

American Freight

IT Helpdesk Support

Dublin, OH

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...

U.S. Army

Information Technology Specialist

Hilliard, OH · On-site

$40K - $80K/yr

Army (Entry-Level, No Experience Needed) Full-time | Part-time | Contract | Paid Training | U.S ... Helpful Skills: * Interest in computer science. * Attention to detail. * Effective communication ...

U.S. Army

Information Technology Specialist

Columbus, OH · On-site

$40K - $80K/yr

Army (Entry-Level, No Experience Needed) Full-time | Part-time | Contract | Paid Training | U.S ... Helpful Skills: * Interest in computer science. * Attention to detail. * Effective communication ...

U.S. Army

Information Technology Specialist

Columbus, OH · On-site

$40K - $80K/yr

Army (Entry-Level, No Experience Needed) Full-time | Part-time | Contract | Paid Training | U.S ... Helpful Skills: * Interest in computer science. * Attention to detail. * Effective communication ...

U.S. Army

Information Technology Specialist

Hilliard, OH · On-site

$40K - $80K/yr

Army (Entry-Level, No Experience Needed) Full-time | Part-time | Contract | Paid Training | U.S ... Helpful Skills: * Interest in computer science. * Attention to detail. * Effective communication ...

Illuminate USA

IT Intern

Pataskala, OH · On-site

$14.50 - $19.25/hr

... Help with hardware and software rollouts across the facility. • Maintain accurate inventory records of IT assets. • Work with the IT team on infrastructure and security-related projects. • ...

Illuminateusa

IT Intern

Pataskala, OH

$14.50 - $19.25/hr

Help with hardware and software rollouts across the facility. Maintain accurate inventory records of IT assets. Work with the IT team on infrastructure and security-related projects. Perform other ...

Ohio Citizen Action

IT Specialist

Columbus, OH · On-site

Salary: $50,000-$55,000/year Ohio Citizen Action is excited to welcome an IT Specialist to our team who will play a key role in supporting our staff, improving our technology systems, and helping ...

Ohio Citizen Action

IT Specialist

Columbus, OH

Ohio Citizen Action is excited to welcome an IT Specialist to our team who will play a key role in supporting our staff, improving our technology systems, and helping power our mission-driven work ...

Ohio Citizen Action

IT Specialist

Columbus, OH · On-site

$50K - $55K/yr

Ohio Citizen Action is excited to welcome an IT Specialist to our team who will play a key role in supporting our staff, improving our technology systems, and helping power our mission-driven work ...

Walbridge

IT Technician

Millersport, OH · On-site

This is a great opportunity for an IT professional who is passionate about technology and customer ... helping users transition to new systems and solutions. * Network Support - Assist with basic ...

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Part Time It Helpdesk information

See Columbus, OH salary details

$12

$22

$32

How much do part time it helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for part time it helpdesk in Columbus, OH is $22.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time IT Helpdesk professional, and why are they important?

To thrive as a Part Time IT Helpdesk professional, you generally need foundational knowledge of computer systems, troubleshooting skills, and a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities are essential soft skills for assisting users effectively and managing multiple requests. These skills and qualities are crucial for efficiently resolving technical issues, maintaining user satisfaction, and supporting smooth business operations.

What are some typical challenges faced by part-time IT Helpdesk staff, and how can they be managed?

Part-time IT Helpdesk employees often encounter challenges such as balancing a high volume of support tickets within limited hours and quickly adapting to shifting priorities. Since they may not be present during all business hours, effective communication with full-time staff and thorough documentation are crucial to ensure seamless support for users. Proactively utilizing knowledge bases and ticketing systems helps maintain continuity, and staying up to date with common troubleshooting procedures allows part-time team members to resolve issues efficiently and contribute positively to the team.

What are part-time IT helpdesk jobs?

Part-time IT helpdesk jobs involve providing technical support and troubleshooting services to users, but on a schedule that is less than full-time (typically under 40 hours per week). Responsibilities usually include answering support tickets, resolving hardware and software issues, and assisting users with network or system problems. These roles are ideal for students, professionals seeking flexible hours, or those looking to gain experience in IT. Part-time IT helpdesk staff may work onsite or remotely, depending on the employer's needs.

What is the difference between Part Time It Helpdesk vs Part Time Network Support Technician?

AspectPart Time It HelpdeskPart Time Network Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk desks, remote supportNetwork labs, on-site troubleshooting
Industry UsageIT service providers, corporate ITTelecommunications, enterprise networks

Part Time It Helpdesk roles focus on user support, troubleshooting software/hardware issues, and remote assistance. In contrast, Part Time Network Support Technicians specialize in network infrastructure, configuration, and troubleshooting. While both roles require technical certifications and often work in similar environments, their core responsibilities differ, making each suited to different skill sets within the IT industry.

What are the most commonly searched types of It Helpdesk jobs in Columbus, OH? The most popular types of It Helpdesk jobs in Columbus, OH are:
What are popular job titles related to Part Time It Helpdesk jobs in Columbus, OH? For Part Time It Helpdesk jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Part Time It Helpdesk jobs in Columbus, OH look for? The top searched job categories for Part Time It Helpdesk jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Part Time It Helpdesk jobs? Cities near Columbus, OH with the most Part Time It Helpdesk job openings:
Part Time It Helpdesk jobs near you
Infographic showing various Part Time It Helpdesk job openings in Columbus, OH as of May 2026, with employment types broken down into 7% Full Time, and 93% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,512 per year, or $22.4 per hour.

IT Helpdesk Support

American Freight Management Company

Dublin, OH

$17 - $25/hr

Full-time

Posted 17 days ago

Job description

Job Title: IT Helpdesk Support

Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be responsible for responding to inquiries, troubleshooting problems, and providing solutions for a wide range of IT-related issues. The role requires excellent communication skills, strong technical knowledge, and a customer-oriented mindset.

Responsibilities:

  • Provide technical support to clients via phone, email, or in-person.
  • Identify, troubleshoot, and resolve IT-related issues.
  • Document and track all support requests and resolutions in the ticketing system.
  • Perform remote or on-site installations, upgrades, and repairs of hardware and software.
  • Assist with user account management, password resets, and access permissions.
  • Collaborate with other IT team members to resolve complex issues.
  • Provide training and guidance to end-users on using technology and software.
  • Stay up to date with the latest technology trends, software updates, and security protocols.
  • Follow IT service management (ITSM) best practices, including incident management, problem management, and change management.

Requirements:

  • Proven experience as an IT Helpdesk Support or similar role
  • Excellent communication and customer service skills
  • Strong technical knowledge of computer hardware, software, operating systems, and networking
  • Experience with ticketing systems, remote desktop tools, and diagnostic utilities
  • Familiarity with ITSM best practices, such as ITIL
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Bachelor’s degree in computer science, Information Technology, or a related field is preferred, but not required.

Compensation:

As required by multiple state pay transparency laws, American Freight provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and cultural fit. The range of starting pay for this role is $17-25 per hour.

American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.