ZipRecruiter

Log In

2

Part Time It Helpdesk Jobs in Hawaii (NOW HIRING)

BOOZ, ALLEN & HAMILTON, INC.

$99K - $225K/yr

You'll use your curiosity for technology and market trends to further research and develop security ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

next page

Showing results 1-20

All JobsIt Helpdesk JobsPart Time It Helpdesk JobsPart Time It Helpdesk Jobs in Hawaii

Part Time It Helpdesk information

What is a part time IT helpdesk?

Part-time IT helpdesk jobs involve providing technical support and troubleshooting services to users, but on a schedule that is less than full-time (typically under 40 hours per week). Responsibilities usually include answering support tickets, resolving hardware and software issues, and assisting users with network or system problems. These roles are ideal for students, professionals seeking flexible hours, or those looking to gain experience in IT. Part-time IT helpdesk staff may work onsite or remotely, depending on the employer's needs.

What are the key skills and qualifications needed to thrive as a part time IT helpdesk professional?

To thrive as a Part Time IT Helpdesk professional, you generally need foundational knowledge of computer systems, troubleshooting skills, and a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities are essential soft skills for assisting users effectively and managing multiple requests. These skills and qualities are crucial for efficiently resolving technical issues, maintaining user satisfaction, and supporting smooth business operations.

What are some typical challenges faced by part time IT helpdesk staff, and how can they be managed?

Part-time IT Helpdesk employees often encounter challenges such as balancing a high volume of support tickets within limited hours and quickly adapting to shifting priorities. Since they may not be present during all business hours, effective communication with full-time staff and thorough documentation are crucial to ensure seamless support for users. Proactively utilizing knowledge bases and ticketing systems helps maintain continuity, and staying up to date with common troubleshooting procedures allows part-time team members to resolve issues efficiently and contribute positively to the team.

What is the difference between Part Time It Helpdesk vs Part Time Network Support Technician?

AspectPart Time It HelpdeskPart Time Network Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk desks, remote supportNetwork labs, on-site troubleshooting
Industry UsageIT service providers, corporate ITTelecommunications, enterprise networks

Part Time It Helpdesk roles focus on user support, troubleshooting software/hardware issues, and remote assistance. In contrast, Part Time Network Support Technicians specialize in network infrastructure, configuration, and troubleshooting. While both roles require technical certifications and often work in similar environments, their core responsibilities differ, making each suited to different skill sets within the IT industry.

Is part time IT helpdesk a good entry-level IT job?

Part-time IT helpdesk roles are common entry-level positions that provide foundational experience in troubleshooting, customer service, and technical support. They often require basic knowledge of operating systems, networking, and helpdesk tools, making them suitable for those starting a career in IT.

What are the most commonly searched types of It Helpdesk jobs in Hawaii?

The most popular types of It Helpdesk jobs in Hawaii are:

Part Time It Helpdesk jobs near you
Infographic showing various Part Time It Helpdesk job openings in Hawaii as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

IT Help Desk Specialist

Honolulu, HI • On-site, Remote

Booz Allen Hamilton, Inc.
IT Services • 10K+ employees

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

11th of 72 rated business consultants

People enjoy working here

Good employer

Recommended by students

Learn more about Booz Allen Hamilton, Inc.external

$43K - $90K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Posted 21 days ago

Job description


Remote Work:
No
Job Number:
R0246479
Location:
Honolulu,HI,US
Share job via:
Share
IT Help Desk Specialist
The Opportunity:
Provide in-depth support and lead problem-solving and implementation efforts for specific technology products or applications. Apply basic principles, theories, and concepts. Solve routine problems of limited scope and complexity. Refer more complex issues to higher levels. Work under direct supervision.
You Have:
  • Knowledge of providing support and problem resolution to IT systems or end users for client, server, storage, network devices, mobile devices, or computers
  • Knowledge of inventory management
  • Ability to follow appropriate disposal guidance
  • Ability to work independently with minimal supervision
  • Secret clearance
  • Bachelor's degree, or 2+ years of experience providing support and problem resolution to IT systems or end users for client, server, storage, network devices, mobile devices, or computers in lieu of a degree

Nice If You Have:
  • Experience with the Air Force or DoD
  • Experience with system administration, including Windows 11, Group Policy, Active Directory, vESD IAO Express, Tanium ARAD, EiTAAS, and Purebred
  • Experience using Microsoft 365 applications
  • TS/SCI clearance
  • Bachelor's degree in a System Administration, Network Administration, or CS field
  • CompTIA Security+ Certification

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $43,800.00 to $90,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
Not ready to apply? Join our Talent Community and sign up for job alerts.
Booz Allen Hamilton logo

About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914

View All Booz Allen Hamilton Jobs

What Booz Allen Hamilton employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply