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Part Time It Helpdesk Jobs in Alabama (NOW HIRING)

Troy University

Helpdesk Operator

Troy, AL · On-site

... Information Technology - Troy Division Finance and Administration Campus Troy Work Status Part-Time (IPT) Temporary No Location Troy - T01 Job Summary The Helpdesk Operator position in Information ...

Strata-G Solutions

IT Intern

Huntsville, AL · On-site

$14.25 - $19/hr

This is a part time, onsite position located in Huntsville, AL with an estimated 24-30 hours per ... support IT documentation effortsProvide general IT support as needed to support business ...

New

Strata-G Solutions

IT Intern

Huntsville, AL · On-site

$14.25 - $19/hr

This is a part time, onsite position located in Huntsville, AL with an estimated 24-30 hours per ... Provide general IT support as needed to support business operations Required Qualifications

New

Strata-G Solutions

IT Intern

Huntsville, AL · On-site

$14.25 - $19/hr

This is a part time, onsite position located in Huntsville, AL with an estimated 24-30 hours per ... Provide general IT support as needed to support business operations Required Qualifications

New

Teledyne FLIR LLC

IT Technical Specialist Intern

Huntsville, AL · On-site

$14.75 - $19.75/hr

Help troubleshoot basic hardware, software, and peripheral issues, escalating more complex problems ... Provide basic site IT support, including: * PC setup, imaging, and basic troubleshooting * Printer ...

Teledyne

IT Technical Specialist Intern

Huntsville, AL

$14.75 - $19.75/hr

Help troubleshoot basic hardware, software, and peripheral issues, escalating more complex problems ... Provide basic site IT support, including: * PC setup, imaging, and basic troubleshooting * Printer ...

Troy University

Helpdesk Technician

Troy, AL · On-site

$18.75 - $25.25/hr

... Information Technology - Troy Division Finance and Administration Campus Troy Work Status Part-Time (IPT) Temporary No Location Troy - T01 Job Summary The Helpdesk Technician position in Information ...

Mizell Memorial Hospital

XRAY / CT TECH - PRN

Opp, AL · On-site

Job Type Part-time Description Must be able to work with different types of x-ray equipment and CT. You must be knowledgeable with PACS and digital systems. It is a requirement to be able to work ...

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All JobsIt Helpdesk JobsPart Time It Helpdesk JobsPart Time It Helpdesk Jobs in Alabama

Part Time It Helpdesk information

See Alabama salary details

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How much do part time it helpdesk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for part time it helpdesk in Alabama is $20.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.51 per hour, depending on experience, location, and employer.

What is a part time IT helpdesk?

Part-time IT helpdesk jobs involve providing technical support and troubleshooting services to users, but on a schedule that is less than full-time (typically under 40 hours per week). Responsibilities usually include answering support tickets, resolving hardware and software issues, and assisting users with network or system problems. These roles are ideal for students, professionals seeking flexible hours, or those looking to gain experience in IT. Part-time IT helpdesk staff may work onsite or remotely, depending on the employer's needs.

What is the best part-time IT helpdesk job for beginners?

A part-time IT helpdesk role for beginners typically involves providing basic technical support, troubleshooting hardware and software issues, and assisting users with common problems. Entry-level positions often require good communication skills, basic knowledge of operating systems and common software, and may benefit from certifications like CompTIA A+.

What are the key skills and qualifications needed to thrive as a part time IT helpdesk professional?

To thrive as a Part Time IT Helpdesk professional, you generally need foundational knowledge of computer systems, troubleshooting skills, and a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities are essential soft skills for assisting users effectively and managing multiple requests. These skills and qualities are crucial for efficiently resolving technical issues, maintaining user satisfaction, and supporting smooth business operations.

What is the difference between Part Time It Helpdesk vs Part Time Network Support Technician?

AspectPart Time It HelpdeskPart Time Network Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk desks, remote supportNetwork labs, on-site troubleshooting
Industry UsageIT service providers, corporate ITTelecommunications, enterprise networks

Part Time It Helpdesk roles focus on user support, troubleshooting software/hardware issues, and remote assistance. In contrast, Part Time Network Support Technicians specialize in network infrastructure, configuration, and troubleshooting. While both roles require technical certifications and often work in similar environments, their core responsibilities differ, making each suited to different skill sets within the IT industry.

Can you do part time IT helpdesk with no experience?

Part time IT helpdesk roles often require basic technical knowledge and customer service skills, but some employers may consider candidates with no prior experience if they demonstrate a willingness to learn and relevant certifications like CompTIA A+. Entry-level positions typically provide on-the-job training, making them accessible to beginners. Having familiarity with common operating systems and troubleshooting tools can improve your chances of securing such a role.

What are some typical challenges faced by part time IT helpdesk staff, and how can they be managed?

Part-time IT Helpdesk employees often encounter challenges such as balancing a high volume of support tickets within limited hours and quickly adapting to shifting priorities. Since they may not be present during all business hours, effective communication with full-time staff and thorough documentation are crucial to ensure seamless support for users. Proactively utilizing knowledge bases and ticketing systems helps maintain continuity, and staying up to date with common troubleshooting procedures allows part-time team members to resolve issues efficiently and contribute positively to the team.
What are the most commonly searched types of It Helpdesk jobs in Alabama? The most popular types of It Helpdesk jobs in Alabama are:
Part Time It Helpdesk jobs near you
Infographic showing various Part Time It Helpdesk job openings in Alabama as of July 2026, with employment types broken down into 27% Locum Tenens, 62% Full Time, 7% Part Time, 2% Contract, and 2% Summer. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $43,646 per year, or $21 per hour.

Helpdesk Operator

Troy University

Troy, AL • On-site

Part-time

Re-posted 23 days ago

Troy University rating

8.6

Company rating: 8.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

67th of 616 rated colleges and universities

Job description

Posting Details
Position Information
Posting Number
SF2435P
Position Title
Helpdesk Operator
Position Type
Classified Staff/Hourly
Department
Information Technology - Troy
Division
Finance and Administration
Campus
Troy
Work Status
Part-Time (IPT)
Temporary
No
Location
Troy - T01
Job Summary
The Helpdesk Operator position in Information Technology is responsible for answering IT Helpdesk phone calls; providing basic troubleshooting for computer problems covered in training; directing callers to online knowledge base, and other resources, for additional support when applicable; assisting callers in creating helpdesk accounts, submitting tickets and utilizing support history tools; submitting, reviewing, updating, and closing tickets for callers as needed; directing callers to appropriate further assistance if issue is not supported by IT Helpdesk; rotating and logging backup tapes, as covered in training; and other additional duties as assigned.
Minimum Qualifications
1. High school diploma or equivalent
2. Basic computer knowledge
3. Customer service skills
Preferred Qualifications
1. Experience working as a helpdesk operator
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties?
No
Work Hours
Monday through Friday, 8:00-7:00
Saturday, 10:00-2:00
Sunday, 1:00-5:00
One weekend per month
List any hazardous conditions or physical demands required by this position
NA
Does this position have supervisory responsibility?
No
Posting Date
08/06/2026
Closing Date
Open Until Filled
Yes
Special Instructions to Applicants
Quick Link
https://www.troyuniversityjobs.com/postings/46192

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