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Entry Level It Helpdesk Jobs in Alabama (NOW HIRING)

Troy University

Helpdesk Operator

Troy, AL · On-site

Posting Details Position Information Posting Number SF2435P Position Title Helpdesk Operator Position Type Classified Staff/Hourly Department Information Technology - Troy Division Finance and ...

BC Tech Pro

IT Help Desk

Huntsville, AL

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Additional requirements may exist if offer of employment is extended Additional Information All ...

BC Tech Pro

IT Help Desk

Huntsville, AL

... of a variety of technology-based products typically associated with an end-user computing ... Additional requirements may exist if offer of employment is extended Additional Information All ...

BC Tech Pro

IT Help Desk

Huntsville, AL · On-site

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Additional requirements may exist if offer of employment is extended Additional Information All ...

Genesis Technical Staffing, Inc.

Be Seen First

Information Technology (IT) Manager

Mobile, AL · On-site

$90K - $115K/yr

Genesis Industrial and Technical Staffing #WeLovePeople | To Be a Blessing in All We Do IT Manager ... You can reply STOP to cancel and HELP for help. You can access our privacy policy at

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TEKsystems

It Administrator

Mobile, AL

$50K - $65K/yr

... Entry Level Job Type & Location This is a Permanent position based out of Mobile, AL. Pay and ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

TEKsystems

It Administrator

Mobile, AL

$50K - $65K/yr

... Entry Level Job Type & Location This is a Permanent position based out of Mobile, AL. Pay and ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

GPC - Genuine Parts Company

IT Support I

Birmingham, AL

$20.25 - $27.75/hr

Under close supervision the IT Help Desk I provide the field with what they need to safeguard the integrity and security of Motion's IT infrastructure and environment. They run the primary point for ...

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All JobsIt Helpdesk JobsEntry Level It Helpdesk JobsEntry Level It Helpdesk Jobs in Alabama

Entry Level It Helpdesk information

See Alabama salary details

$11

$20

$30

How much do entry level it helpdesk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level it helpdesk in Alabama is $20.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.51 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What are the most commonly searched types of It Helpdesk jobs in Alabama? The most popular types of It Helpdesk jobs in Alabama are:
What are popular job titles related to Entry Level It Helpdesk jobs in Alabama? For Entry Level It Helpdesk jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Entry Level It Helpdesk jobs in Alabama look for? The top searched job categories for Entry Level It Helpdesk jobs in Alabama are:
What cities in Alabama are hiring for Entry Level It Helpdesk jobs? Cities in Alabama with the most Entry Level It Helpdesk job openings:
Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Alabama as of July 2026, with employment types broken down into 87% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,646 per year, or $21 per hour.

DoD Information Technology HelpDesk

Griffin Associates

Huntsville, AL

Full-time

Re-posted 4 days ago

Job description

GRIFFIN Recruiters
Job Openings >> DoD Information Technology HelpDesk
DoD Information Technology HelpDesk
Summary
Title: DoD Information Technology HelpDesk ID: 1218 Location: Huntsville, AL
More about this job >
Description

Griffin Associates DoD Client Seeks: DoD IT Computer with 2 Years Experience
**Apply with Resume!

  • Work Authorization/Security Clearance
  • Department of Defense (DoD) Secret security clearance, or the ability to obtain one
  • Required: High School or better.
  • Pursuant to EO 14042, this position may require proof of being fully vaccinated for COVID-19.

Overview

  • Experience Required: 2 years: Computer applications and operation of existing computer programs
  • High school diploma or equivalent.
  • Working knowledge of Windows 10, Windows Server, Active Directory, Microsoft Office, and other personal computer software, as well as hardware.
  • Department of Defense (DoD) 8570.1-M, Information Assurance Workforce Improvement Program baseline certification of Information Assurance Technical (IAT) Level II Computing Technology Industry Association (CompTIA) Security +.
  • Excellent PC and network troubleshooting skills.

Preferred Education and Experience

  • Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS)
  • IT Help Desk experience.

Summary/Objective

  • Assists ensuring availability, accessibility, usability of Information Technology (IT) hardware and software.
    • Install software on personal computers (PCs).
    • Prepare new PCs for use, and previously used PCs for reuse.
    • Perform routine maintenance of PC hardware and software.
    • Responds to PC users' requests for assistance with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, and resolve or escalate for resolution.
  • Administer PC users' IT, including ensuring compliance with security requirements.

Position Type/Expected Hours of Work: Full-time, normally 40 hours per workweek

Travel:  None.

**APPLY WITH RESUME!

Apply Now
 
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About Griffin & Associates P.C.

Sourced by ZipRecruiter

Griffin & Associates serves individuals and Privately held Businesses for all their tax, Business advisory, and Financial Planning service needs. As our clients’ most trusted advisor, We always serve our Clients’ best interests with utmost Integrity and Objectivity.

Industry

Accounting services

Company size

11 - 50 Employees

Headquarters location

Norcross, GA, US

Year founded

1982

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