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Remote It Helpdesk Jobs in Indiana (NOW HIRING)

IT Project Manager - Remote

Indianapolis, IN · On-site +1

$120K - $160K/yr

And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact ... The IT Project Manager is responsible for delivering key technical business initiatives and will ...

IT Project Manager - Remote

Indianapolis, IN · On-site +1

$120K - $160K/yr

And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact ... The IT Project Manager is responsible for delivering key technical business initiatives and will ...

Manage remote monitoring and observability tools for CloudClinic IT infrastructure across all US ... help manage ongoing relationships and engagements. * Collaborate with Product, Engineering ...

$105K - $115K/yr

Connect with a career that matters, and help us build a safer future. Department Overview ... Provides timely updates to the IT leads, functional leads, IT PMO, and key stakeholders by ...

IT Business Analyst - Senior

Columbus, IN · Remote

$80K - $107K/yr

Work on global projects with remote (offsite) project teams. Conduct IT milestone reviews on ... Ensure interface support is transitioned to IT support team during project M6 phase. Application ...

Propel your story of innovation by helping Belden write the next chapter in ours. Shape your future ... Belden also offers hybrid and remote work practices where feasible and provides employees with ...

Enterprise Architect (IT)

Indianapolis, IN · On-site +1

$66 - $85/hr

We are seeking a Principal Architect-Senior (IT)(Enterprise Architect) to help shape technology ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Enterprise Architect (IT)

Indianapolis, IN · On-site +1

$66 - $85/hr

Help define enterprise architecture strategy, target-state architecture, reference architectures ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Senior SME - PLM

Indianapolis, IN · On-site +1

$114K - $185K/yr

... as well as help them understand the business change required in line with the IT delivery. * ... For fully remote roles, employees can live in any state except Idaho, Nebraska, Nevada, Vermont ...

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Remote It Helpdesk information

See Indiana salary details

$12

$22

$32

How much do remote it helpdesk jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for remote it helpdesk in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote IT Helpdesk professionals and how can they be managed?

Remote IT Helpdesk professionals often encounter challenges such as troubleshooting issues without physical access to devices, communicating effectively with users of varying technical skills, and managing multiple support tickets simultaneously. To overcome these, it's important to develop strong remote diagnostic skills, use clear and patient communication, and leverage remote support tools efficiently. Staying organized and proactively documenting solutions can also help manage workload and ensure consistent service quality.

What is a Remote IT Helpdesk?

A Remote IT Helpdesk is a service or team that provides technical support to users from a distance, typically via phone, chat, or remote desktop tools. These professionals assist with troubleshooting computer issues, software problems, network connectivity, and other IT-related concerns without being physically present. Remote IT Helpdesk staff are essential for organizations with distributed workforces, ensuring employees have reliable access to technology and can resolve issues quickly. Their work helps minimize downtime and keep business operations running smoothly.

What is the difference between Remote It Helpdesk vs Remote Technical Support Specialist?

AspectRemote It HelpdeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote troubleshootingCustomer support, remote diagnostics, software/hardware issues
Industry UsageIT service providers, corporate IT departmentsIT support companies, tech vendors
Search IntentRemote IT Helpdesk vs Technical SupportRemote Technical Support vs Helpdesk

Remote It Helpdesk and Remote Technical Support Specialist roles share similarities in certifications and remote work environments. However, the Helpdesk typically focuses on ticket-based support for general IT issues, while Technical Support Specialists often handle more complex technical problems and may require additional certifications like Cisco CCNA. Both roles are vital in IT support, but they differ in scope and technical depth.

What are the key skills and qualifications needed to thrive as a Remote IT Helpdesk professional, and why are they important?

To thrive as a Remote IT Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and knowledge bases is typically required. Outstanding communication, patience, and problem-solving skills help you effectively resolve user issues and deliver excellent customer service remotely. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in distributed work environments.
What are the most commonly searched types of It Helpdesk jobs in Indiana? The most popular types of It Helpdesk jobs in Indiana are:
What cities in Indiana are hiring for Remote It Helpdesk jobs? Cities in Indiana with the most Remote It Helpdesk job openings:
IT Project Manager - Remote

IT Project Manager - Remote

Danaher

Indianapolis, IN • On-site, Remote

$120K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Danaher rating

7.5

Company rating: 7.5 out of 10

Based on 28 frontline employees who took The Breakroom Quiz


Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The IT Project Manager is responsible for delivering key technical business initiatives and will play crucial role as the leader of project teams. This role ensures that project goals and scopes are aligned, deliverables and tasks are on time and meet established project standards.

This position reports to the Senior Manager and is part of the IT Program management Office located in Brea (CA) and working remotely to cover Global Projects.  

In this role, you will have the opportunity to:

  • Lead dynamic project assignments from initial assessment through to completion, by leveraging and coordinating the expertise of diverse disciplines.
  • Craft comprehensive project plans, schedules, and budgets; engage in negotiations with functional managers to secure the right resources and build a team dedicated to achieving project success. Prioritize tasks to ensure productivity, quality, and customer service goals are consistently met.
  • Collaborate with business stakeholders to clarify requirements, ensuring alignment and understanding as needed.
  • Monitor and track project progress, providing key stakeholders with regular updates to the team to keep them informed of milestones and achievements.
  • Innovatively address and remove obstacles to enhance team productivity and ensure smooth project execution.

The essential requirements of the job include:

  • Bachelor’s degree in computer science or related field or equivalent experience
  • Proven track record of managing complex projects, typically with 7-10 years of IT project management experience in relevant industries.
  • Advanced Project Management Skills: Proficiency in project management methodologies (e.g., Agile, Scrum, Waterfall) and tools (e.g., Microsoft Project, JIRA, PPM Pro).
  • Ability to identify, assess, and mitigate project risks, with a proactive approach to problem-solving and conflict resolution.
  • Strong leadership & stakeholder management skills with the ability to assemble, manage, and motivate diverse project teams to accomplish project objectives.

Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role

  • 20% Travel will be required to Project sites and Brea CA.

It would be a plus if you also possess previous experience in:

  • PMP and Scrum certification.     

Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

The annual salary range OR the hourly range for this role is USD $120k-$160K. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company\'s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

    Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.


    For more information, visit www.danaher.com.


    Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.


    The U.S. EEO posters are available here.


    For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here.


    We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.


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    About Danaher

    Sourced by ZipRecruiter

    We are a science and technology innovator committed to helping our customers solve complex challenges, and improving quality of life around the world. A global family of more than 20 operating companies, we drive meaningful innovation in some of today's most dynamic, growing industries.

    Industry

    Medical equipment and supplies manufacturing

    Company size

    10,000+ Employees

    Headquarters location

    Washington, DC, US

    Year founded

    1984