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Remote It Helpdesk Jobs in Indiana (NOW HIRING)

Technology Advisory Senior Manager

South Bend, IN ยท On-site +1

$152K - $251K/yr

This role focuses on technology strategy, IT transformation, private equity advisory, and executive ... Hybrid or Remote work arrangement * 25-50% travel required We expect the candidate to uphold Crowe ...

Technology Advisory Senior Manager

Indianapolis, IN ยท On-site +1

$152K - $251K/yr

This role focuses on technology strategy, IT transformation, private equity advisory, and executive ... Hybrid or Remote work arrangement * 25-50% travel required We expect the candidate to uphold Crowe ...

... Information CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines ... We build innovative, human-centered solutions that help AAA members prevent, prepare for, and ...

deskside support

Richmond, IN ยท Remote

$18 - $23/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve ...

Project Coordinator

South Bend, IN ยท Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... the help of Project Managers or other Leads Assist in managing changes to the project scope ...

Project Coordinator

Indianapolis, IN ยท Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... the help of Project Managers or other Leads Assist in managing changes to the project scope ...

Project Coordinator

Fort Wayne, IN ยท Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... the help of Project Managers or other Leads Assist in managing changes to the project scope ...

Project Coordinator

Hammond, IN ยท Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... the help of Project Managers or other Leads Assist in managing changes to the project scope ...

Project Coordinator

Terre Haute, IN ยท Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... the help of Project Managers or other Leads Assist in managing changes to the project scope ...

Project Coordinator

Evansville, IN ยท Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... the help of Project Managers or other Leads Assist in managing changes to the project scope ...

Project Coordinator

Gary, IN ยท Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... the help of Project Managers or other Leads Assist in managing changes to the project scope ...

Showing results 21-40

Remote It Helpdesk information

See Indiana salary details

$12

$22

$32

How much do remote it helpdesk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote it helpdesk in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What is a remote IT helpdesk?

A Remote IT Helpdesk is a service or team that provides technical support to users from a distance, typically via phone, chat, or remote desktop tools. These professionals assist with troubleshooting computer issues, software problems, network connectivity, and other IT-related concerns without being physically present. Remote IT Helpdesk staff are essential for organizations with distributed workforces, ensuring employees have reliable access to technology and can resolve issues quickly. Their work helps minimize downtime and keep business operations running smoothly.

What are the key skills and qualifications needed to thrive as a remote IT helpdesk professional?

To thrive as a Remote IT Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and knowledge bases is typically required. Outstanding communication, patience, and problem-solving skills help you effectively resolve user issues and deliver excellent customer service remotely. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in distributed work environments.

What are some common challenges faced by remote IT helpdesk professionals and how can they be managed?

Remote IT Helpdesk professionals often encounter challenges such as troubleshooting issues without physical access to devices, communicating effectively with users of varying technical skills, and managing multiple support tickets simultaneously. To overcome these, it's important to develop strong remote diagnostic skills, use clear and patient communication, and leverage remote support tools efficiently. Staying organized and proactively documenting solutions can also help manage workload and ensure consistent service quality.

What is the difference between Remote It Helpdesk vs Remote Technical Support Specialist?

AspectRemote It HelpdeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote troubleshootingCustomer support, remote diagnostics, software/hardware issues
Industry UsageIT service providers, corporate IT departmentsIT support companies, tech vendors
Search IntentRemote IT Helpdesk vs Technical SupportRemote Technical Support vs Helpdesk

Remote It Helpdesk and Remote Technical Support Specialist roles share similarities in certifications and remote work environments. However, the Helpdesk typically focuses on ticket-based support for general IT issues, while Technical Support Specialists often handle more complex technical problems and may require additional certifications like Cisco CCNA. Both roles are vital in IT support, but they differ in scope and technical depth.

What are the most commonly searched types of It Helpdesk jobs in Indiana?

The most popular types of It Helpdesk jobs in Indiana are:

What are popular job titles related to Remote It Helpdesk jobs in Indiana?

For Remote It Helpdesk jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Remote It Helpdesk jobs?

Cities in Indiana with the most Remote It Helpdesk job openings:

Infographic showing various Remote It Helpdesk job openings in Indiana as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $45,821 per year, or $22 per hour.

Sales Development Representative (SDR) IT Cybersecurity

Cimcor, Inc.

Merrillville, IN โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 10 days ago


Job description

Summary
The Business Development Representative position is the perfect fit for someone looking for a career in the cybersecurity and IT Software industry. Cimcor, Inc., will provide in-depth training and professional mentoring for all candidates to have success in the Business Development Role as well as the ability for advancement.
In this role, you will report to the Director of Marketing & Communications. The main responsibilities for this role involve interfacing with inbound and outbound prospects, including the qualification and increase of contacts within the early stages of the sales pipeline.
Responsibilities/Essential Duties
  • Call daily from provided prospect lists
  • Collaborate with Sales and Marketing on cold call campaigns
  • Articulate value of CimTrak Integrity Suite line of products and services to prospects
  • Assist Enterprise Account Manager(s) in sales process as needed

Preferred Experience
The ideal candidate would have work history/experience in one of the following areas
  • 1-2 years Business Development/Cold Calling Role
  • 1-2 years B2B Sales or Account Manager
  • 1-2 years in IT Networking or IT Support Role

Desired Skills and Knowledge
  • Strong computer skills, including the ability to effectively communicate via phone and email
  • Self-starter and world-class work ethic
  • High level of interest in Cyber Security
  • Basic understanding of Hubspot or previous experience with other CRM platforms
  • Ability to work and stay productive in a remote/home office environment

Cimcor Offers
  • Base Salary + Commissions
  • Advancement opportunities
  • Paid vacation and holidays

Benefits:
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Work from home if not located near corporate office

Schedule:
  • Monday to Friday
  • Job Type: Full-time

Work Location:
  • Fully Remote or local office

Organization
Cimcor is an industry leader in developing innovative security, integrity, and compliance software solutions. The firm is on the front lines of global corporate, government, and military initiatives to protect critical IT infrastructure and has consistently brought IT integrity innovations to market. Cimcor's flagship software product, CimTrak, helps organizations monitor and protect a wide range of physical, network and virtual IT assets in real-time. The CimTrak Integrity Suite protects your critical files, registry, configuration settings, users, policies, network devices and more from changes, whether malicious or accidental, that can take down your IT infrastructure, threaten critical/sensitive data, or cause non-compliance with regulations such as PCI, HIPAA, CMMC and many more. More information can be found at www.cimcor.com/cimtrak