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Remote It Helpdesk Jobs in Indiana (NOW HIRING)

Deloitte

Manager - ServiceNow

Indianapolis, IN · On-site +1

... Information Technology #CyberServiceNow For individuals assigned and/or hired to work in Remote ... Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat ...

CSAA

We build innovative, human-centered solutions that help AAA members prevent, prepare for, and ... Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or ...

E Tech Group

Program Manager

Indianapolis, IN · Remote

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... This is a remote position with 30% travel. You will: * Plans and coordinates with major clients ...

Verawholehealth

$24.20 - $36.30/hr

... help members achieve lasting behavior change, navigate healthcare resources, and meet their ... Strictly adhere to the NBHWC Code of Ethics, HIPAA, PHI/PII protection protocols, and IT security ...

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All JobsIt Helpdesk JobsRemote It Helpdesk JobsRemote It Helpdesk Jobs in Indiana

Remote It Helpdesk information

See Indiana salary details

$12

$22

$32

How much do remote it helpdesk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote it helpdesk in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What is a remote IT helpdesk?

A Remote IT Helpdesk is a service or team that provides technical support to users from a distance, typically via phone, chat, or remote desktop tools. These professionals assist with troubleshooting computer issues, software problems, network connectivity, and other IT-related concerns without being physically present. Remote IT Helpdesk staff are essential for organizations with distributed workforces, ensuring employees have reliable access to technology and can resolve issues quickly. Their work helps minimize downtime and keep business operations running smoothly.

What are the key skills and qualifications needed to thrive as a remote IT helpdesk professional?

To thrive as a Remote IT Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and knowledge bases is typically required. Outstanding communication, patience, and problem-solving skills help you effectively resolve user issues and deliver excellent customer service remotely. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in distributed work environments.

What are some common challenges faced by remote IT helpdesk professionals and how can they be managed?

Remote IT Helpdesk professionals often encounter challenges such as troubleshooting issues without physical access to devices, communicating effectively with users of varying technical skills, and managing multiple support tickets simultaneously. To overcome these, it's important to develop strong remote diagnostic skills, use clear and patient communication, and leverage remote support tools efficiently. Staying organized and proactively documenting solutions can also help manage workload and ensure consistent service quality.

What is the difference between Remote It Helpdesk vs Remote Technical Support Specialist?

AspectRemote It HelpdeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote troubleshootingCustomer support, remote diagnostics, software/hardware issues
Industry UsageIT service providers, corporate IT departmentsIT support companies, tech vendors
Search IntentRemote IT Helpdesk vs Technical SupportRemote Technical Support vs Helpdesk

Remote It Helpdesk and Remote Technical Support Specialist roles share similarities in certifications and remote work environments. However, the Helpdesk typically focuses on ticket-based support for general IT issues, while Technical Support Specialists often handle more complex technical problems and may require additional certifications like Cisco CCNA. Both roles are vital in IT support, but they differ in scope and technical depth.

What are the most commonly searched types of It Helpdesk jobs in Indiana?

The most popular types of It Helpdesk jobs in Indiana are:

What are popular job titles related to Remote It Helpdesk jobs in Indiana?

For Remote It Helpdesk jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote It Helpdesk jobs in Indiana look for?

The top searched job categories for Remote It Helpdesk jobs in Indiana are:

What cities in Indiana are hiring for Remote It Helpdesk jobs?

Cities in Indiana with the most Remote It Helpdesk job openings:

Remote It Helpdesk jobs near you
Infographic showing various Remote It Helpdesk job openings in Indiana as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $45,821 per year, or $22 per hour.

Maternal and Child Health (MCH) Communication Specialist - Remote

Conflux Systems

Indianapolis, IN • On-site, Remote

$34/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Title: MCH Communication Specialist - Remote
Location: Indianapolis, IN
Duration: 6 Months
Interview: Webcam Only
Work Arrangement- Remote
Pay Rate: $34/H W2
skills
Bachelor's in Communications /Social Work or Information Technology, Education, Special Education, Home Visiting or related health or human services.
Experience in positions involving maternal needs, special needs or work with very young children.
Knowledge of typical and atypical child development and special needs conditions.
Proficient in the use of Microsoft Office, Outlook, Power Point, Excel & SharePoint
Well-developed communication skills, both written & verbal.
Prior exp. utilizing databases and ability to produce data reports.
Bilingual in English/Spanish/Burmese/Haitian-Creole. (Nice to have)

Apply