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Remote It Helpdesk Jobs in Indiana (NOW HIRING)

SVP, Chief Technology Officer (CTO)

Indianapolis, IN · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... IL, Remote-MI, Remote-NJ, St. Louis, Missouri Details Kemper is one of the nation's leading ... By joining our team, you are helping to provide an experience to our stakeholders that delivers on ...

  • Retirement

We build innovative, human-centered solutions that help AAA members prevent, prepare for, and ... Play key roles cross-functionally with data, IT, governance, legal, and business. * Take a leading ...

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In parallel, design the Operations support model (DevOps, Platform, and IT support structure ... has helped drive our success. Harris will continue to growth through reinvestment - both in the ...

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In parallel, design the Operations support model (DevOps, Platform, and IT support structure ... has helped drive our success. Harris will continue to growth through reinvestment - both in the ...

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field. * 5+ ... Remote or Hybrid work model * Core hours of operation are Monday through Friday, 0600 - 1700. * May ...

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field. * 5+ ... Remote or Hybrid work model * Core hours of operation are Monday through Friday, 0600 - 1700. * May ...

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field. * 5+ ... Remote or Hybrid work model * Core hours of operation are Monday through Friday, 0600 - 1700. * May ...

ERP Implementation Specialist

South Bend, IN · On-site +1

$85K - $110K/yr

  • Retirement

  • PTO

As one of the nation's leading Managed IT Service Providers, we empower businesses through ... This role can be office based or remote/work from home. Travel will be required for different ...

Showing results 41-60

Remote It Helpdesk information

See Indiana salary details

$12

$22

$32

How much do remote it helpdesk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote it helpdesk in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote IT helpdesk professionals and how can they be managed?

Remote IT Helpdesk professionals often encounter challenges such as troubleshooting issues without physical access to devices, communicating effectively with users of varying technical skills, and managing multiple support tickets simultaneously. To overcome these, it's important to develop strong remote diagnostic skills, use clear and patient communication, and leverage remote support tools efficiently. Staying organized and proactively documenting solutions can also help manage workload and ensure consistent service quality.

What is a remote IT helpdesk?

A Remote IT Helpdesk is a service or team that provides technical support to users from a distance, typically via phone, chat, or remote desktop tools. These professionals assist with troubleshooting computer issues, software problems, network connectivity, and other IT-related concerns without being physically present. Remote IT Helpdesk staff are essential for organizations with distributed workforces, ensuring employees have reliable access to technology and can resolve issues quickly. Their work helps minimize downtime and keep business operations running smoothly.

What is the difference between Remote It Helpdesk vs Remote Technical Support Specialist?

AspectRemote It HelpdeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote troubleshootingCustomer support, remote diagnostics, software/hardware issues
Industry UsageIT service providers, corporate IT departmentsIT support companies, tech vendors
Search IntentRemote IT Helpdesk vs Technical SupportRemote Technical Support vs Helpdesk

Remote It Helpdesk and Remote Technical Support Specialist roles share similarities in certifications and remote work environments. However, the Helpdesk typically focuses on ticket-based support for general IT issues, while Technical Support Specialists often handle more complex technical problems and may require additional certifications like Cisco CCNA. Both roles are vital in IT support, but they differ in scope and technical depth.

What are the key skills and qualifications needed to thrive as a remote IT helpdesk professional?

To thrive as a Remote IT Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and knowledge bases is typically required. Outstanding communication, patience, and problem-solving skills help you effectively resolve user issues and deliver excellent customer service remotely. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in distributed work environments.

What are the most commonly searched types of It Helpdesk jobs in Indiana?

The most popular types of It Helpdesk jobs in Indiana are:

What cities in Indiana are hiring for Remote It Helpdesk jobs?

Cities in Indiana with the most Remote It Helpdesk job openings:

Infographic showing various Remote It Helpdesk job openings in Indiana as of August 2026, with employment types broken down into 77% Full Time, 13% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,821 per year, or $22 per hour.

Oracle Reports Developer - remote

Parkview Health

Fort Wayne, IN • Remote

$55.75 - $69.25/hr

Full-time

Re-posted 16 days ago


Parkview Health rating

7.2

Company rating: 7.2 out of 10

Based on 279 frontline employees who took The Breakroom Quiz

350th of 887 rated healthcare providers


Job description

We are seeking an experienced Oracle Reports Developer with expertise in Oracle Fusion Cloud to join our Business Intelligence team; REMOTE WORK OPTION. The ideal candidate is techno-functional and has a strong background in developing reports within the HCM (Human Capital Management), ERP (Finance/GL), EPM (Enterprise Performance Management), and/or Supply Chain Management (SCM) modules. This role involves requirements gathering, designing, developing, and maintaining complex reports, dashboards and integrations to support our Oracle Fusion Cloud system. 

Job Responsibilities:

Develop and maintain Oracle reports for HR, Finance, and Supply Chain using Oracle Reporting, BI Publisher, FAIDP, OTBI, SmartView, FRS, and other related tools within Oracle Fusion Cloud.

Design and maintain data integrations to streamline and automate data flow between Oracle Fusion Cloud and internal and external systems.

Collaborate with HR, Finance, and Supply Chain to gather requirements and translate them into technical specifications.

Perform data analysis and validation to ensure accuracy and integrity of reports.

Optimize and troubleshoot existing reports and integrations to improve performance and reliability.

Stay up-to-date with the latest Oracle technologies and industry best practices.

Job Requirements:

Bachelor’s degree in Computer Science, Information Technology, or a related field.

5+ years of experience in Oracle Fusion report development, with a focus on one or more of the following modules:  HCM, ERP, SCM, EPM.

Strong expertise in Oracle Integration Cloud (OIC) and its components.

Proficiency in SQL, PL/SQL, and other database technologies.

Experience with Oracle BI Publisher (BIP), FAIDP, OTBI, SmartView, and other Oracle reporting tools.

Excellent problem-solving skills and attention to detail.

Strong communication and collaboration skills.

Familiarity with Oracle Artificial Intelligence offerings is a plus.

Experience working for a healthcare organization is also a plus.


What Parkview Health employees say

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Benefits

Hours and flexibility

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About Parkview Health

Sourced by ZipRecruiter

Parkview Health, headquartered in Fort Wayne, IN, US, operates within the healthcare industry providing a wide range of medical services and community wellness programs. These include primary care, specialty health services, emergency care, rehabilitation, and home health services among others. The non-profit health system was founded in 1878 and continues to serve its surrounding communities with a dedication to quality health and wellness.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Fort Wayne, IN, US

Year founded

1995