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Remote Software Renewal Jobs in Indiana (NOW HIRING)

Sales Support Specialist

Indianapolis, IN ยท On-site +1

$21.50 - $29.25/hr

This position is eligible for remote work within the United States. What You'll DoSales Operations & Order Management * Process customer orders, contracts, renewals, software licenses, and related ...

Sales Support Specialist

Indianapolis, IN ยท On-site +1

$21.50 - $29.25/hr

This position is eligible for remote work within the United States. What You'll DoSales Operations & Order Management * Process customer orders, contracts, renewals, software licenses, and related ...

CAD Manager

Goshen, IN ยท On-site +1

Remote work is an option, but the candidate must have the ability to commute to our office location ... CAD related software license inventory and assist leadership with license review and renewal ...

CAD Manager

Goshen, IN ยท On-site +1

Remote work is an option, but the candidate must have the ability to commute to our office location ... CAD related software license inventory and assist leadership with license review and renewal ...

CAD Manager

South Bend, IN ยท On-site +1

Remote work is an option, but the candidate must have the ability to commute to our office location ... CAD related software license inventory and assist leadership with license review and renewal ...

CAD Manager

Valparaiso, IN ยท On-site +1

Remote work is an option, but the candidate must have the ability to commute to our office location ... CAD related software license inventory and assist leadership with license review and renewal ...

CAD Manager

Valparaiso, IN ยท On-site +1

Remote work is an option, but the candidate must have the ability to commute to our office location ... CAD related software license inventory and assist leadership with license review and renewal ...

CAD Manager

South Bend, IN ยท On-site +1

Remote work is an option, but the candidate must have the ability to commute to our office location ... CAD related software license inventory and assist leadership with license review and renewal ...

CAD Manager

Fort Wayne, IN ยท On-site +1

Remote work is an option, but the candidate must have the ability to commute to our office location ... CAD related software license inventory and assist leadership with license review and renewal ...

CAD Manager

Fort Wayne, IN ยท On-site +1

Remote work is an option, but the candidate must have the ability to commute to our office location ... CAD related software license inventory and assist leadership with license review and renewal ...

IT Manager

Austin, IN ยท On-site +1

$91K - $111K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Own vendor relationships for IT services and software; assist with renewals, evaluations, and cost ... Familiarity with mesh or zero-trust remote access tools (Tailscale, Twingate, or similar). * ITIL ...

Inside Sales Rep - Midwest Region

Indianapolis, IN ยท Remote

  • Medical

  • Dental

  • Vision

  • Retirement

... software solution that powers our scrubEx, alEx, and vendEx product lines. We don't just innovate ... renewals, with commissions for net new CoverCare unit additions. * 100% Remote -- sell from ...

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Remote Software Renewal information

What is a remote software renewal specialist?

A Remote Software Renewal Specialist is a professional responsible for managing and processing software subscription renewals for clients or customers, all while working remotely. Their duties typically include reaching out to clients, providing renewal quotes, answering questions about products or services, and ensuring a seamless transition for continued software usage. They play a crucial role in maintaining customer relationships and securing recurring revenue for software vendors. Strong communication skills, sales acumen, and familiarity with CRM or renewal management tools are often required for the role.

What are the key skills and qualifications needed to thrive as a remote software renewal specialist?

To excel as a Remote Software Renewal Specialist, you need strong sales acumen, attention to detail, and experience with contract management or customer retention, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, renewal management tools, and proficiency in Microsoft Office are commonly required. Outstanding communication, negotiation, and organizational skills help build rapport with clients and manage multiple renewal cycles effectively. These competencies are essential for maximizing client retention, ensuring revenue continuity, and maintaining positive long-term customer relationships.

What are some common challenges faced by professionals in remote software renewal roles, and how can they be addressed?

Professionals in Remote Software Renewal roles often encounter challenges such as maintaining clear communication with clients across different time zones, handling objections or concerns about contract value, and staying organized while managing a high volume of renewal accounts. To address these challenges, it's important to leverage CRM tools for tracking client interactions, schedule regular check-ins to build rapport, and collaborate closely with sales, support, and product teams to ensure a seamless renewal process. Proactively anticipating client needs and being responsive to inquiries can also help build trust and facilitate successful renewals.

What is the difference between Remote Software Renewal vs Remote Software Support?

AspectRemote Software RenewalRemote Software Support
Primary FocusRenewing software licenses and subscriptionsProviding technical assistance and troubleshooting
Required CredentialsKnowledge of licensing, subscription managementTechnical skills, troubleshooting certifications
Work EnvironmentCustomer account management, renewal processesTechnical support, issue resolution
Industry UsageIT, SaaS companies, software vendors

Remote Software Renewal primarily involves managing and renewing software licenses and subscriptions, ensuring clients maintain access. In contrast, Remote Software Support focuses on assisting users with technical issues and troubleshooting. While both roles require technical knowledge, renewal roles emphasize account management and subscription expertise, whereas support roles demand problem-solving skills. Understanding these differences helps job seekers identify the right career path within the software industry.

What are popular job titles related to Remote Software Renewal jobs in Indiana?

For Remote Software Renewal jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Remote Software Renewal jobs?

Cities in Indiana with the most Remote Software Renewal job openings:

Commercial Lines Account Manager | Remote Days

APR

Indianapolis, IN โ€ข On-site, Remote

$70K - $80K/yr

Full-time

Re-posted 16 days ago


Job description

Job Title: Commercial Lines Account Manager | Client Service Manager | CSR
Salary: $70k- $80k base salary
Location: Indianapolis, IN | Remote Days

Job Overview:

The Commercial Lines Account Manager serves a critical role in our organization, managing a diverse portfolio of commercial insurance accounts. This individual is the primary contact for our clients and is responsible for nurturing these relationships by understanding their needs, providing excellent service, and ensuring their coverage aligns with their business requirements.

Key Responsibilities:

  • Oversee and manage a book of commercial lines accounts, ensuring high levels of customer satisfaction.
  • Respond to client inquiries regarding policy and coverage promptly and professionally.
  • Conduct policy reviews, recommend coverages, and prepare proposals for renewal business and/or additional lines of coverage.
  • Work closely with producers to market new business and negotiate renewals, ensuring optimal coverage/cost ratios.
  • Establish and maintain strong relationships with carrier representatives and underwriters.
  • Understand and utilize agency management software and carrier online rating portals efficiently.
  • Maintain accurate and detailed client and policy information within the agency management system.
  • Stay informed about changes in the insurance industry and engage in continuous professional development to enhance technical knowledge and capabilities.

Qualifications:

  • A minimum of 5-7 years of experience in commercial lines account management or related role in the insurance industry.
  • Property and Casualty license required.
  • Preferred designations: Certified Insurance Counselor (CIC), Chartered Property Casualty Underwriter (CPCU), or equivalent.
  • Proficiency in agency management software, preferably Applied (TAM or EPIC) or AMS360.
  • Strong knowledge of various types of commercial insurance policies.
  • Excellent written and verbal communication skills to effectively communicate with clients, team members, and carriers.
  • Ability to manage multiple tasks, set priorities, and meet deadlines.
  • Proficient with Microsoft Office Suite or related software for producing professional reports, spreadsheets, and presentations.

All inquiries will be kept 100% Confidential