Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking ... As a Renewal Manager, you will be responsible for owning and handling customer renewals across ...
Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking ... As a Renewal Manager, you will be responsible for owning and handling customer renewals across ...
About CAI CAI Software builds digital work execution platforms and software solutions that help ... What You'll Do Past-Due Renewal Recovery * Own the recovery pipeline for lapsed and expired ...
Quick apply
About CAI CAI Software builds digital work execution platforms and software solutions that help ... What You'll Do Past-Due Renewal Recovery * Own the recovery pipeline for lapsed and expired ...
About CAI CAI Software builds digital work execution platforms and software solutions that help ... What You'll Do Past-Due Renewal Recovery * Own the recovery pipeline for lapsed and expired ...
About CAI CAI Software builds digital work execution platforms and software solutions that help ... What You'll Do Past-Due Renewal Recovery * Own the recovery pipeline for lapsed and expired ...
Software Renewals Coordinator
Chico, CA · On-site
Software Renewals Manager FLSA Status: Full-Time / Non-Exempt Purpose The Software Renewals Coordinator will be responsible for software and support contract renewals. They will need to understand ...
Software Renewals Coordinator
Chico, CA · On-site
Software Renewals Manager FLSA Status: Full-Time / Non-Exempt Purpose The Software Renewals Coordinator will be responsible for software and support contract renewals. They will need to understand ...
Maintain accurate records of software licenses, subscriptions, and renewals by utilizing the asset management software and procurement software * Track software purchase requests and ensure alignment ...
Maintain accurate records of software licenses, subscriptions, and renewals by utilizing the asset management software and procurement software * Track software purchase requests and ensure alignment ...
Maintain accurate records of software licenses, subscriptions, and renewals by utilizing the asset management software and procurement software * Track software purchase requests and ensure alignment ...
Maintain accurate records of software licenses, subscriptions, and renewals by utilizing the asset management software and procurement software * Track software purchase requests and ensure alignment ...
SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior Product Manager!
SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior Product Manager!
Senior Sales Executive - Software
Chicago, IL · On-site
Maintains ongoing relationships after initial sale has closed in order to effectively convert software renewals. * Works under moderate guidance of the sales leadership on proposals and closings as ...
Senior Sales Executive - Software
Chicago, IL · On-site
Maintains ongoing relationships after initial sale has closed in order to effectively convert software renewals. * Works under moderate guidance of the sales leadership on proposals and closings as ...
Account Manager - Conversion Sales
Austin, TX · On-site
Following up on assigned customer software renewal quotes and/or generate custom quotes and present to the customer * Manage, maintain, and communicate accurate customer and pipeline records within ...
Account Manager - Conversion Sales
Austin, TX · On-site
Following up on assigned customer software renewal quotes and/or generate custom quotes and present to the customer * Manage, maintain, and communicate accurate customer and pipeline records within ...
Business Development Associate (Mid-Market)
OR · Remote
$44K - $60K/yr
SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior Product Manager!
Business Development Associate (Mid-Market)
OR · Remote
$44K - $60K/yr
SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior Product Manager!
SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior Product Manager!
SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior Product Manager!
Business Development Associate (Mid-Market)
$45K - $62K/yr
SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior Product Manager!
Business Development Associate (Mid-Market)
$45K - $62K/yr
SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior Product Manager!
Join Our Talent Community: Account Manager
$70K - $80K/yr
Software Renewals: Manage the software renewal process for assigned accounts, ensuring timely and successful contract renewals. Proactively engage with clients to drive adoption and usage and address ...
Join Our Talent Community: Account Manager
$70K - $80K/yr
Software Renewals: Manage the software renewal process for assigned accounts, ensuring timely and successful contract renewals. Proactively engage with clients to drive adoption and usage and address ...
About SpendHound SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior ...
About SpendHound SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior ...
Business Development Representative SMB
OR · On-site +1
About SpendHound SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior ...
Business Development Representative SMB
OR · On-site +1
About SpendHound SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior ...
Business Development Associate
OR · On-site +1
$44K - $60K/yr
About SpendHound SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior ...
Business Development Associate
OR · On-site +1
$44K - $60K/yr
About SpendHound SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior ...
SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior Product Manager!
SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior Product Manager!
SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior Product Manager!
SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior Product Manager!
Sales Development Representative SMB - SpendHound
OR · On-site +1
About SpendHound SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior ...
Sales Development Representative SMB - SpendHound
OR · On-site +1
About SpendHound SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound's Senior ...
Join Our Talent Community: Account Manager
OR · Remote
$70K - $80K/yr
Software Renewals: Manage the software renewal process for assigned accounts, ensuring timely and successful contract renewals. Proactively engage with clients to drive adoption and usage and address ...
Quick apply
Join Our Talent Community: Account Manager
OR · Remote
$70K - $80K/yr
Software Renewals: Manage the software renewal process for assigned accounts, ensuring timely and successful contract renewals. Proactively engage with clients to drive adoption and usage and address ...
Software Renewal information
See salary details
$39.5K - $52.3K
19% of jobs
$55.8K is the 25th percentile. Wages below this are outliers.
$52.3K - $65.1K
21% of jobs
The median wage is $71.5K / yr.
$65.1K - $78K
19% of jobs
$78K - $90.8K
11% of jobs
$97.2K is the 75th percentile. Wages above this are outliers.
$90.8K - $103.6K
10% of jobs
$103.6K - $116.4K
3% of jobs
$116.4K - $129.2K
1% of jobs
$129.2K - $142K
1% of jobs
$142K - $154.9K
4% of jobs
$154.9K - $167.7K
1% of jobs
$167.7K - $180.5K
10% of jobs
$39.5K
$92.6K
$180.5K
How much do software renewal jobs pay per year?
What is a Software Renewal job?
A Software Renewal job focuses on managing the renewal process for software subscriptions and licenses. Professionals in this role track expiration dates, communicate with customers about renewals, and ensure timely payments to prevent service disruptions. They may also analyze usage data, upsell additional features, and coordinate with sales and support teams to optimize customer retention. Efficient handling of renewals helps maintain customer satisfaction and recurring revenue for the business.
What are some common challenges faced in a Software Renewal role, and how can I prepare for them?
One common challenge in Software Renewal roles is managing multiple renewal contracts simultaneously while balancing shifting client priorities and budget constraints. You'll often need to coordinate with internal sales, legal, and technical teams to ensure timely and accurate renewals. Strong time management, attention to detail, and the ability to proactively address client concerns are crucial for resolving issues before they impact renewal decisions. By staying organized and developing a deep understanding of your company's products and client needs, you can successfully navigate these challenges and build long-term customer relationships.
What are the key skills and qualifications needed to thrive in the Software Renewal position, and why are they important?
To excel in a Software Renewal position, you should have a strong background in software licensing, account management, and customer relationship management, often supported by a degree in business or a related field. Familiarity with Customer Relationship Management (CRM) platforms, contract management tools, and possibly certifications in software asset management are advantageous. Exceptional communication, negotiation, and organizational skills help you manage renewals, deadlines, and client expectations effectively. These skills are crucial for maximizing retention rates, maintaining positive client relationships, and ensuring continuous revenue for the company.

Job description
Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers' most difficult problems.
We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.
About Us:
Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers' most difficult problems.
We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.
The Role:
As a Renewal Manager, you will be responsible for owning and handling customer renewals across Datacor. You will communicate and work directly with customers and internal stakeholders such as Sales, Finance, Customer Success, and Services to ensure successful execution of renewals and resolution of customer inquiries. You will be responsible for managing a high volume of account-related tasks and inquiries centered on maximizing customer investment with the Datacor platform.
What you will gain:
- Renewal Management Expertise: Develop comprehensive understanding of renewal processes, negotiation strategies, and customer lifecycle management across diverse customer segments and product lines
- Customer Relationship Development: Build experience managing sensitive customer conversations and maintaining long-term relationships with key stakeholders and decision makers
- Cross-Functional Collaboration Skills: Work closely with Sales, Customer Success, Finance, and Services teams to develop strong internal partnership and communication capabilities
- Commercial Acumen: Gain hands-on experience with forecasting, risk assessment, account planning, and revenue optimization through renewals, upsells, and cross-sells
- B2B Software Industry Knowledge: Deepen understanding of enterprise software renewal cycles, SaaS business models, and process manufacturing industry dynamics
- Career Foundation: Build strong foundation for advancement in account management, customer success, or revenue operations roles within the software industry
Responsibilities:
- Develop and execute varying negotiation strategies for customers of different size / segments / product lines to maximize contract value while empathizing with customers' situations and protecting and enhancing customer trust
- Communicate directly with customers to accurately resolve a high volume of renewals/inquiries in a timely manner while providing exceptional customer service by collaborating with Customer Success, Support/Services, and Finance
- Collaborate with Customer Success and Sales teams to identify and maximize opportunities for account growth and expansion
- Contribute to scaling the Renewal team by providing feedback, piloting new processes, and developing playbooks for successfully executing renewals
- Identify customer requirements, uncover roadblocks, escalate pain-points, and demonstrate strong account management and commercial capabilities to drive renewal to on-time resolution
- Provide management with complete visibility to renewals and solicit executive involvement as required
- Accurately maintain/update a rolling 120-day renewal forecast and communicate any renewal risk to internal resources in order to develop resolution strategies
- Achieve financial and strategic goals for minimizing attrition, positioning favorable terms, and boosting incremental growth via up-sells, cross-sells and add-ons
In your first year as a Renewal Manager, your success will be defined by achieving the following milestones:
- Develop a keen understanding of Datacor's products and value proposition to customers and positioning in our industry
- Develop a comprehensive understanding of B2B enterprise software/SaaS industry and commonly used terminology and concepts
- Learn, develop, and execute negotiation strategies to handle and own customer renewals across Datacor and identified product lines to help achieve business objectives while enhancing customer trust and minimizing churn
- Develop and maintain renewal forecast dashboards and KPIs to track renewal resolutions
- Develop strong relationships with internal stakeholders, fostering collaboration across teams to meet renewal objectives and to resolve customer inquiries effectively
Qualifications:
- Experience working in Business Development Representative (BDR), Account Management, Renewals, or Customer Success in a B2B enterprise software environment; BDR or direct renewal experience being a strong advantage
- Experience with proactive outreach, multi-touch communication sequences, and phone-based customer engagement
- Strong customer management and clear communication skills with the ability to effectively lead sensitive customer conversations over calls and emails
- Seek to understand and empathize with multiple perspectives in a situation
- Demonstrated ability to execute healthy negotiation and interpersonal problem-solving skills
- Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level while empathizing with customers and their unique situations
- Strong process management, financial acumen, and ability to apply strict policies
- Ability to react and adapt to potential rapid shifts in priorities and organizational policies
- Able to understand technical concepts and communicate that to internal and customer stakeholders across all levels
- Ability to problem solve and excel in high levels of uncertainty and change or ambiguity
- 4-year college degree or equivalent experience
EOE Statement:
Datacor is an Equal Opportunity Employer and does not discriminate on the basis or race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
Use of AI During Interviews:
At Datacor, we value thoughtful problem-solving and authentic perspectives. To ensure a fair and consistent evaluation process, we ask that candidates do not use generative AI tools or outside assistance during live interviews unless explicitly stated otherwise. We're interested in hearing your experience, your approach, and how you think through challenges.
About Datacor
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Florham Park, NJ, US
Year founded
1981