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Entry Level It Helpdesk Jobs in Indiana (NOW HIRING)

Arbor Homes

IT Systems Analyst

Indianapolis, IN · On-site

We are looking for team members with enthusiasm and skill to help provide even better experiences ... an entry level, Tier 1 technician. * Ability to communicate well and in a professional manner ...

Gebhart Holdings

IT Administrator

Wabash, IN · On-site

Description POSITION SUMMARY: The IT Administrator manages and maintains our organization ... Provide helpdesk support to end users across departments. * Administer backup, disaster recovery ...

Gebhart Holdings

IT Administrator

Wabash, IN · On-site

POSITION SUMMARY: The IT Administrator manages and maintains our organization's technology ... Provide helpdesk support to end users across departments. * Administer backup, disaster recovery ...

IntelliPro Group Inc.

IT Engineer

Whitestown, IN · On-site

$25 - $30/hr

Follow IT processes and contribute to documentation and knowledge base Requirements: * 2+ years of experience in IT support or helpdesk roles * Hands-on experience with hardware troubleshooting and ...

Toyota

Help Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.50/hr

... an IT Helpdesk role OR AS in IT or Computer Science with up to 4 years of experience in an IT Helpdesk role. * Collaborative interpersonal skills * Ability to adapt and take initiative. * Great ...

Walbridge

IT Technician

New Carlisle, IN

This is a great opportunity for an IT professional who is passionate about technology and customer ... helping users transition to new systems and solutions. * Network Support - Assist with basic ...

Walbridge

IT Technician

New Carlisle, IN · On-site

This is a great opportunity for an IT professional who is passionate about technology and customer ... helping users transition to new systems and solutions. * Network Support - Assist with basic ...

Walbridge

IT Technician

New Carlisle, IN · On-site

This is a great opportunity for an IT professional who is passionate about technology and customer ... helping users transition to new systems and solutions. * Network Support - Assist with basic ...

IntelliPro Group Inc.

IT Engineer

Whitestown, IN · On-site

Follow IT processes and contribute to documentation and knowledge base Requirements: * 2+ years of experience in IT support or helpdesk roles * Hands-on experience with hardware troubleshooting and ...

System One

IT Technician

Indianapolis, IN · On-site

Job Title: IT Technician Location: Indianapolis, IN Type: 6-month contract Compensation: $34.25 ... Previous Help desk experience. * Previous Customer Service experience. * Strong troubleshooting ...

CYNET SYSTEMS

IT Technician

Indianapolis, IN · On-site

$40/hr

Previous Help desk experience. * Previous Customer Service experience. Responsibilities ... Certification as IT Technician will be an advantage (e.g., Microsoft Certified IT Professional). * ...

Accurate Personnel LLC

IT specialist

Plainfield, IN · On-site

$21.75/hr

HIRING IMMEDIATELY: IT SUPPORT SUPPORT SPECIALIST IN PLAINFIELD, IN Accurate Personnel is hiring ... Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have ...

SANKO GOSEI TECH

IT Support Specialist

Fort Wayne, IN · On-site

The main responsibilities of the IT Support Specialist is the maintenance of all computer systems ... in an onsite helpdesk role. 3. Requires a commitment to continuous improvement to meet ever ...

SANKO GOSEI TECH

IT Support Specialist

Fort Wayne, IN · On-site

The main responsibilities of the IT Support Specialist is the maintenance of all computer systems ... in an onsite helpdesk role. 3. Requires a commitment to continuous improvement to meet ever ...

Tire Rack

IT Procurement Specialist

South Bend, IN

This is an excellent entry-level opportunity for someone interested in IT operations, project coordination, or procurement who enjoys working with data, vendors, and cross-functional teams. What You ...

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Entry Level It Helpdesk information

See Indiana salary details

$12

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$32

How much do entry level it helpdesk jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level it helpdesk in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What are the most commonly searched types of It Helpdesk jobs in Indiana? The most popular types of It Helpdesk jobs in Indiana are:
What are popular job titles related to Entry Level It Helpdesk jobs in Indiana? For Entry Level It Helpdesk jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level It Helpdesk jobs in Indiana look for? The top searched job categories for Entry Level It Helpdesk jobs in Indiana are:
What cities in Indiana are hiring for Entry Level It Helpdesk jobs? Cities in Indiana with the most Entry Level It Helpdesk job openings:
Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 9% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $45,821 per year, or $22 per hour.

IT Systems Analyst

Arbor Homes

Indianapolis, IN • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

About The Role:

Arbor Homes is currently looking for an IT Systems Analyst. This is a Tier 1 IT service desk role. The right candidate is a very likeable person with great "bedside manners," a strong desire to help people and fix problems, solid desktop, and network support technical skills, and can work both independently and as part of a cohesive team.

Why Arbor?

Are you looking for a dynamic career in a lively workplace committed to customer service? Arbor is one of the fastest growing new home builders in Indianapolis. We are looking for team members with enthusiasm and skill to help provide even better experiences and higher-quality homes for our buyers. When it comes to what sets Arbor apart among new home builders, the first answer is our culture. Rather than chasing profits and cutting corners, our team puts quality and customers first. If you are creative and committed to helping people, you will love working with us!

What Will You Be Doing?

  • Provide an exceptional customer service experience in a positive manner.
  • Be a clear and positive communicator at all times.
  • Collaborate with all members of IT, ensuring urgent issues are assigned and communicated for immediate attention.
  • Greet our internal customers, respond quickly and attentively with focus on them as you work to remedy their request.
  • Ask open ended, qualifying questions to identify and resolve internal customer's needs as an entry level, Tier 1 technician.
  • Ability to communicate well and in a professional manner through in-person conversation, phone calls, email, and chat or instant messaging, as well as the support ticketing system.
  • Be diligent in creating tickets for walk ups to track volume and types of issues managed.
  • Able to gather information, triage, obtain screenshots, ask questions, and create tickets.
  • Responsible to ensure meeting room technology is in working order and support as needed to ensure upcoming meetings are successful with technological needs.
  • Distributes new and replacement equipment for onboarding and tech refresh for employees.
  • Brings ideas to add efficiencies and process improvements to role.
  • Troubleshoot, repair, or replace equipment such as computers, monitors, printers, peripherals, smart phones, tablets, headphones, conference room tablets, smart televisions, network devices, etc.
  • Be on the leading edge of ensuring our company meets all necessary security requirements, adherence to policies and procedures.
  • Familiarity with the following technology:
    • Active Directory
    • Microsoft 365
    • Cisco Meraki
    • General Networking
    • Laptop Imaging
    • Multi-Factor Authentication
    • Laptops, Dock Units, Monitors, and cabling
    • Wi-Fi, Bluetooth
    • Mobile Phone device set up (IPhone)
    • Microsoft Intune
    • Security and Update Patching
    • Remote Control support software
    • Desktop / Laptop Hardware troubleshooting
    • Microsoft Teams

What Will You Bring?

  • Customer service experience in a demanding environment while juggling multiple tasks at one time.
  • Exceptional communication skills
  • Education, experience, or certifications in a technical capacity
  • Ability to execute and deliver results within the confines of an existing process.
  • Willingness and eagerness to grow and learn and loves helping others.

This is subject to change based on needs or if special circumstances should arrive.

Arbor Homes is committed to creating an inclusive workplace. Arbor Homes is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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