Log, track, prioritize, and resolve help desk tickets in a timely manner. * Assist with new-hire ... Follow company IT security policies and best practices. * Provide excellent customer service and ...
Log, track, prioritize, and resolve help desk tickets in a timely manner. * Assist with new-hire ... Follow company IT security policies and best practices. * Provide excellent customer service and ...
IT Specialist
Indianapolis, IN · On-site
IT Specialist Givelify is a fintech-for-good company where brilliant minds come to power the most ... Thanks to over 2 million generous donors, we've helped more than 80,000 nonprofits and places of ...
IT Specialist
Indianapolis, IN · On-site
IT Specialist Givelify is a fintech-for-good company where brilliant minds come to power the most ... Thanks to over 2 million generous donors, we've helped more than 80,000 nonprofits and places of ...
IT Specialist
Indianapolis, IN · On-site
IT Specialist Givelify is a fintech-for-good company where brilliant minds come to power the most ... Thanks to over 2 million generous donors, we've helped more than 80,000 nonprofits and places of ...
IT Specialist
Indianapolis, IN · On-site
IT Specialist Givelify is a fintech-for-good company where brilliant minds come to power the most ... Thanks to over 2 million generous donors, we've helped more than 80,000 nonprofits and places of ...
Log, track, prioritize, and resolve help desk tickets in a timely manner. * Assist with new-hire ... Follow company IT security policies and best practices. * Provide excellent customer service and ...
Log, track, prioritize, and resolve help desk tickets in a timely manner. * Assist with new-hire ... Follow company IT security policies and best practices. * Provide excellent customer service and ...
Log, track, prioritize, and resolve help desk tickets in a timely manner. * Assist with new-hire ... Follow company IT security policies and best practices. * Provide excellent customer service and ...
Log, track, prioritize, and resolve help desk tickets in a timely manner. * Assist with new-hire ... Follow company IT security policies and best practices. * Provide excellent customer service and ...
IT Engineer
Jeffersonville, IN · On-site
Position Title: IT Engineer Location: Indiana Position Summary ... This position needs to be responsible for the work between the group and the factory and lead help ...
IT Engineer
Jeffersonville, IN · On-site
Position Title: IT Engineer Location: Indiana Position Summary ... This position needs to be responsible for the work between the group and the factory and lead help ...
IT Engineer
Whitestown, IN · On-site
Required : • 2+ years of experience in IT support or helpdesk roles • Hands-on experience with hardware troubleshooting and end-user support • Basic knowledge of networking (Wi-Fi, VPN ...
IT Engineer
Whitestown, IN · On-site
Required : • 2+ years of experience in IT support or helpdesk roles • Hands-on experience with hardware troubleshooting and end-user support • Basic knowledge of networking (Wi-Fi, VPN ...
IT Engineer
Jeffersonville, IN · On-site
Position Title: IT Engineer Location: Indiana Position Summary ... This position needs to be responsible for the work between the group and the factory and lead help ...
IT Engineer
Jeffersonville, IN · On-site
Position Title: IT Engineer Location: Indiana Position Summary ... This position needs to be responsible for the work between the group and the factory and lead help ...
IT Engineer
Jeffersonville, IN · On-site
$60 - $80/hr
This position needs to be responsible for the work between the group and the factory and lead help ... The ideal candidate will have a strong background in IT management, network administration ...
IT Engineer
Jeffersonville, IN · On-site
$60 - $80/hr
This position needs to be responsible for the work between the group and the factory and lead help ... The ideal candidate will have a strong background in IT management, network administration ...
IT Coordinator
Jeffersonville, IN · On-site
Experience in network management and help desk support is appreciated * Solid knowledge of IT systems and applications * Understanding of TCP/IP protocols and LAN/WAN configuration * Ability to ...
IT Coordinator
Jeffersonville, IN · On-site
Experience in network management and help desk support is appreciated * Solid knowledge of IT systems and applications * Understanding of TCP/IP protocols and LAN/WAN configuration * Ability to ...
IT Engineer
Whitestown, IN · On-site
$25 - $30/hr
Follow IT processes and contribute to documentation and knowledge base Requirements: * 2+ years of experience in IT support or helpdesk roles * Hands-on experience with hardware troubleshooting and ...
IT Engineer
Whitestown, IN · On-site
$25 - $30/hr
Follow IT processes and contribute to documentation and knowledge base Requirements: * 2+ years of experience in IT support or helpdesk roles * Hands-on experience with hardware troubleshooting and ...
IT Engineer
Whitestown, IN · On-site
Follow IT processes and contribute to documentation and knowledge base Requirements: * 2+ years of experience in IT support or helpdesk roles * Hands-on experience with hardware troubleshooting and ...
Quick apply
IT Engineer
Whitestown, IN · On-site
Follow IT processes and contribute to documentation and knowledge base Requirements: * 2+ years of experience in IT support or helpdesk roles * Hands-on experience with hardware troubleshooting and ...
IT Technician
New Carlisle, IN · On-site
This is a great opportunity for an IT professional who is passionate about technology and customer ... helping users transition to new systems and solutions. * Network Support - Assist with basic ...
IT Technician
New Carlisle, IN · On-site
This is a great opportunity for an IT professional who is passionate about technology and customer ... helping users transition to new systems and solutions. * Network Support - Assist with basic ...
This is a great opportunity for an IT professional who is passionate about technology and customer ... helping users transition to new systems and solutions. * Network Support - Assist with basic ...
This is a great opportunity for an IT professional who is passionate about technology and customer ... helping users transition to new systems and solutions. * Network Support - Assist with basic ...
IT Technician
New Carlisle, IN · On-site
This is a great opportunity for an IT professional who is passionate about technology and customer ... helping users transition to new systems and solutions. * Network Support - Assist with basic ...
IT Technician
New Carlisle, IN · On-site
This is a great opportunity for an IT professional who is passionate about technology and customer ... helping users transition to new systems and solutions. * Network Support - Assist with basic ...
IT Technician
Indianapolis, IN · On-site
Job Title: IT Technician Location: Indianapolis, IN Type: 6-month contract Compensation: $34.25 ... Previous Help desk experience. * Previous Customer Service experience. * Strong troubleshooting ...
Quick apply
IT Technician
Indianapolis, IN · On-site
Job Title: IT Technician Location: Indianapolis, IN Type: 6-month contract Compensation: $34.25 ... Previous Help desk experience. * Previous Customer Service experience. * Strong troubleshooting ...
IT Technician
Indianapolis, IN · On-site
$40/hr
Previous Help desk experience. * Previous Customer Service experience. Responsibilities ... Certification as IT Technician will be an advantage (e.g., Microsoft Certified IT Professional). * ...
Quick apply
IT Technician
Indianapolis, IN · On-site
$40/hr
Previous Help desk experience. * Previous Customer Service experience. Responsibilities ... Certification as IT Technician will be an advantage (e.g., Microsoft Certified IT Professional). * ...
IT Support Specialist
Fort Wayne, IN · On-site
The main responsibilities of the IT Support Specialist is the maintenance of all computer systems ... in an onsite helpdesk role. 3. Requires a commitment to continuous improvement to meet ever ...
Quick apply
IT Support Specialist
Fort Wayne, IN · On-site
The main responsibilities of the IT Support Specialist is the maintenance of all computer systems ... in an onsite helpdesk role. 3. Requires a commitment to continuous improvement to meet ever ...
IT Service Desk
Indianapolis, IN · On-site
$22 - $24/hr
About the Role We are seeking a motivated IT Service Desk Technician to serve as a dependable ... of Helpdesk experience Experience troubleshooting and supporting MS tools and technologies ...
IT Service Desk
Indianapolis, IN · On-site
$22 - $24/hr
About the Role We are seeking a motivated IT Service Desk Technician to serve as a dependable ... of Helpdesk experience Experience troubleshooting and supporting MS tools and technologies ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...
Entry Level It Helpdesk information
See Indiana salary details
$12.12 - $13.95
2% of jobs
$13.95 - $15.78
6% of jobs
$15.78 - $17.61
12% of jobs
$18.13 is the 25th percentile. Wages below this are outliers.
$17.61 - $19.44
17% of jobs
The median wage is $20.91 / hr.
$19.44 - $21.27
16% of jobs
$21.27 - $23.10
16% of jobs
$24.02 is the 75th percentile. Wages above this are outliers.
$23.10 - $24.93
12% of jobs
$24.93 - $26.76
7% of jobs
$26.76 - $28.59
6% of jobs
$28.59 - $30.42
3% of jobs
$30.42 - $32.25
2% of jobs
$12
$22
$32
How much do entry level it helpdesk jobs pay per hour?
As of Sep 8, 2026, the average hourly pay for entry level it helpdesk in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.
What is an entry level IT helpdesk?
Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.
What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?
To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What are the typical challenges an entry level IT helpdesk professional might face in their first few months?
Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.
What are the most commonly searched types of It Helpdesk jobs in Indiana?
The most popular types of It Helpdesk jobs in Indiana are:
What are popular job titles related to Entry Level It Helpdesk jobs in Indiana?
For Entry Level It Helpdesk jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level It Helpdesk jobs in Indiana look for?
The top searched job categories for Entry Level It Helpdesk jobs in Indiana are:
What cities in Indiana are hiring for Entry Level It Helpdesk jobs?
Cities in Indiana with the most Entry Level It Helpdesk job openings:
Full-time
Posted 18 days ago
Job description
Description
Join Acorn Distributors, a multi-million-dollar distributor of disposable paper and plastic products, janitorial supplies and equipment, chemicals, sanitary maintenance materials, and foodservice supplies. Acorn serves customers across Education, Healthcare, Government, Lodging, Commercial, Property Management, Restaurants, and Catering.
Acorn Distributors is seeking a motivated, customer-focused Tier 1 IT Support Specialist to provide day-to-day technical support to employees across the organization. This role will serve as the first point of contact for IT issues, ensuring users receive timely and professional assistance while escalating more complex issues to the appropriate IT resources.
Days/Hours: Monday - Friday, 8am-5pm
Location: ONSITE - Brownsburg, IN
Key Responsibilities
- Provide first-level technical support for hardware, software, network, and application issues.
- Troubleshoot desktops, laptops, printers, mobile devices, and basic network connectivity.
- Create, update, and manage user accounts, passwords, permissions, and access.
- Support Microsoft 365, email, Teams, and other business applications.
- Log, track, prioritize, and resolve help desk tickets in a timely manner.
- Assist with new-hire onboarding, workstation setup, software installation, and equipment deployment.
- Support employee offboarding, including account deactivation and equipment recovery.
- Maintain IT documentation, procedures, and knowledge-base materials.
- Escalate issues to Tier 2/Tier 3 support, vendors, or management as appropriate.
- Assist with IT projects, system upgrades, hardware refreshes, and other technology initiatives.
- Follow company IT security policies and best practices.
- Provide excellent customer service and communicate effectively with technical and non-technical users.
Qualifications
- 1-3 years of experience in an IT Help Desk, Service Desk, or Tier 1 support role.
- Strong troubleshooting and problem-solving skills.
- Experience with Windows environments, Microsoft 365, Active Directory, and basic networking.
- Strong communication and customer service skills.
- Ability to prioritize multiple issues and work effectively in a fast-paced environment.
- Self-motivated, dependable, and detail-oriented.
- Ability to work independently while also collaborating with the broader IT team.
Preferred: Experience supporting users in a distribution, warehouse, or multi-location environment.
About Acorn Distributors
Sourced by ZipRecruiter
Industry
Facilities support services
Company size
51 - 200 Employees
Headquarters location
Indianapolis, IN, US
Year founded
1976