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Desktop Support Engineer Jobs in Indiana (NOW HIRING)

Artech Information System LLC

DESKTOP SUPPORT

Hammond, IN · On-site

$19.50 - $24.75/hr

Desktop Support Representative Distributed Client Services Location: Hammond,IN Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

BCforward

Desktop Support

Indianapolis, IN · On-site

$14.14/hr

Desktop Support Long Term Contract Indianapolis IN 46256 Min Wages: $14.14 A+ Certification Candidate will be taking PC hardware break fix calls at various locations. Must have reliable ...

Noblesoft Technologies

Desktop Support

Anderson, IN · On-site

$17.50 - $22.25/hr

Desktop support Technician Location : Anderson, IN 46016(onsite) Job type: Contract About Job role - As a member of the Field Service Operations team the candidate will provide high quality support ...

Designworks Talent

Desktop Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

Civil Engineering / Infrastructure Overview Our client is looking for a Desktop Support Technician who delivers strong technical support with a friendly, service-first approach. You will handle day ...

Designworks Talent

Desktop Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

Civil Engineering / Infrastructure Overview Our client is looking for a Desktop Support Technician who delivers strong technical support with a friendly, service-first approach. You will handle day ...

BMWC Constructors

Desktop Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

Information Services Desktop Support Technician Driven by Vision | Industrial-Strength Construction| Powered by Passion OVERVIEW Are you looking to work for a successful, stable, and growing company ...

Lancesoft

Desktop Support III

Gary, IN · On-site

$27.41 - $29.52/hr

Network/Operations -Desktop Support III Location: Gary, IN, 46402 Duration: 18 Months (07/17/2026 -01/16/2028) Job Overview: The Desktop Support III technician will provide hands-on support for end ...

MetroSys

Desktop Support Technician

Vincennes, IN · On-site

$17.50 - $22.25/hr

Position Overview MetroSys is seeking experienced Desktop Support Technicians to support a large-scale Windows upgrade initiative within a hospital environment. This role will focus on upgrading ...

BMWC CONSTRUCTORS

Desktop Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

Information Services Desktop Support Technician Driven by Vision | Industrial-Strength Construction | Powered by Passion OVERVIEW Are you looking to work for a successful, stable, and growing company ...

MetroSys

Desktop Support Technician

Vincennes, IN · On-site

$20 - $35/hr

Position Overview MetroSys is seeking experienced Desktop Support Technicians to support a large-scale Windows upgrade initiative within a hospital environment. This role will focus on upgrading ...

MetroSys

Desktop Support Technician

Vincennes, IN · On-site

$17.50 - $22.25/hr

Position Overview MetroSys is seeking experienced Desktop Support Technicians to support a large-scale Windows upgrade initiative within a hospital environment. This role will focus on upgrading ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Indiana

Desktop Support Engineer information

See Indiana salary details

$9

$25

$43

How much do desktop support engineer jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for desktop support engineer in Indiana is $25.69, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $29.28 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote tools and diagnostic software, and may hold certifications like CompTIA A+ to ensure technical proficiency.

What Does a Desktop Support Engineer Do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What is the highest salary of a desktop support engineer?

The highest salary for a desktop support engineer can exceed $70,000 to $80,000 annually, especially for those with advanced certifications, extensive experience, or working in high-cost-of-living areas. Senior roles or those with specialized skills in networking, security, or enterprise environments may earn higher compensation.

What does a desktop support engineer make?

A desktop support engineer's salary varies based on experience, location, and certifications, but typically ranges from $40,000 to $70,000 annually. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Microsoft Certified can earn higher wages. They provide technical support for computer hardware, software, and network issues in organizations.

What are some common challenges faced by Desktop Support Engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

What are Desktop Support Engineers?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

Is a desktop support engineer entry level?

A desktop support engineer position can be entry-level or require some experience, depending on the employer. Entry-level roles typically require basic knowledge of operating systems, hardware troubleshooting, and customer service skills, often with certifications like CompTIA A+ preferred. More advanced roles may demand additional experience or specialized certifications.
More about Desktop Support Engineer jobs
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What cities in Indiana are hiring for Desktop Support Engineer jobs? Cities in Indiana with the most Desktop Support Engineer job openings:
What are popular job titles related to Desktop Support Engineer jobs in IN? For Desktop Support Engineer jobs in IN, the most frequently searched job titles are:
Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Indiana as of June 2026, with employment types broken down into 47% Full Time, 48% Part Time, and 5% Contract. Highlights an 87% Physical, 6% Hybrid, and 7% Remote job distribution, with an average salary of $53,431 per year, or $25.7 per hour.

It Desktop Support Technician - 1463826

Ursitti Enterprises LLC

Chesterton, IN

$35K - $50K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 18 days ago

Job description

An immediate opening for a Desktop Support Technician. This is an opportunity to work in large enterprise environment supporting cutting edge enterprise security and productivity applications. The ideal candidate should have experience managing multiple projects under strict deadlines. The candidate should also be comfortable communicating IT objectives to local leadership and staff.

Job Role – Desktop Support Technician

Job Summary

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, be able to provide support and apply desktop fault resolution for the approved application suite.

Ideal candidate should have relevant 1-3 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications:

Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions,

Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday