ZipRecruiter

Log In

1

Desktop Support Engineer Jobs in Indiana (NOW HIRING)

Artech Information System LLC

DESKTOP SUPPORT

Hammond, IN

$19.50 - $24.75/hr

Desktop Support Representative Distributed Client Services Location: Hammond,IN Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

BCforward

Desktop Support

Indianapolis, IN

$14.14/hr

Desktop Support Long Term Contract Indianapolis IN 46256 Min Wages: $14.14 A+ Certification Candidate will be taking PC hardware break fix calls at various locations. Must have reliable ...

BMWC CONSTRUCTORS

Desktop Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

Information Services Desktop Support Technician Driven by Vision | Industrial-Strength Construction| Powered by Passion OVERVIEW Are you looking to work for a successful, stable, and growing company ...

Noblesoft Technologies

Desktop Support

Anderson, IN · On-site

$17.50 - $22.25/hr

Desktop support Technician Location : Anderson, IN 46016(onsite) Job type: Contract About Job role - As a member of the Field Service Operations team the candidate will provide high quality support ...

TEKsystems

Desktop Support Technician

Indianapolis, IN

$18 - $23/hr

Desktop Support TechnicianPosition Summary The Desktop Support Technician is responsible for the ... Support infrastructure deployment activities under the direction of technical engineering teams.

TEKsystems

Desktop Support Technician

Indianapolis, IN

$18 - $23/hr

Desktop Support TechnicianPosition Summary The Desktop Support Technician is responsible for the ... Support infrastructure deployment activities under the direction of technical engineering teams.

EXOS

Desktop Engineer

Indianapolis, IN · On-site

Our Client is seeking a Desktop Engineer contractor to support an upcoming enterprise-wide PC refresh initiative for an anticipated period of approximately three months. The primary responsibility of ...

next page

Showing results 1-20

All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Indiana

Desktop Support Engineer information

See Indiana salary details

$9

$25

$43

How much do desktop support engineer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for desktop support engineer in Indiana is $25.69, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $29.28 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

How much does a desktop support engineer make in the US?

A desktop support engineer in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries. The role often involves troubleshooting hardware and software issues, supporting end-users, and maintaining IT systems.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
More about Desktop Support Engineer jobs

What are the most commonly searched types of Desktop Support Engineer jobs in Indiana?

The most popular types of Desktop Support Engineer jobs in Indiana are:

What are popular job titles related to Desktop Support Engineer jobs in Indiana?

For Desktop Support Engineer jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Desktop Support Engineer jobs in Indiana look for?

The top searched job categories for Desktop Support Engineer jobs in Indiana are:

What cities in Indiana are hiring for Desktop Support Engineer jobs?

Cities in Indiana with the most Desktop Support Engineer job openings:

What are popular job titles related to Desktop Support Engineer jobs in IN?

For Desktop Support Engineer jobs in IN, the most frequently searched job titles are:

Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,431 per year, or $25.7 per hour.

Desktop Support Engineer

Axiom Technologies LLC

Warsaw, IN • On-site

Other

Posted 5 days ago

Job description

Desktop Support Engineer:

The Desktop Support Engineer (Full Time ) role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This on-site role ensures end-user issues are resolved promptly—either directly or by coordinating with other technicians—by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.

Key Responsibilities:

● 3+ years of strong experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements.

● Constantly monitor the individual queue to resolve routine and non-routine desktop issues and requests

● Escalate issues as appropriate and act as a technical escalation for the end user

● Maintain a high level of customer satisfaction

● Comply with the desktop group practices and procedures

● Update ServiceNow and other data repositories (e.g. knowledge base) as appropriate in a timely manner.

● Identify technical and process issues and recommend improvements

● Achieve target ticket volumes and ticket resolution levels

● Responsible for compliance with applicable corporate policies and procedures

● Maintains productive relationships with peers and management in IT and the clients whose issues are being worked on

● Follows the processes and practices established for the group

● Coordination and consulting with client areas to help analyze problems and needs and recommend technical solutions

● Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment-related activities on PCs, laptops, printers, and POS

devices, etc.

● Perform intermediate-to-advanced desk-side support services, installing and troubleshooting hardware, software, and network-related issues

● Handle software installation/support/upgrades

● Provide 1st/2nd level Help Desk support

● Perform basic LAN and internetworking-related activities

● Have strong internetworking and troubleshooting skills

● Have A+ certification & at least one certification from either Cisco or Microsoft

● May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)

● Must be a self-starter and can manage multiple tasks

● Exceptional customer service skills

● Good communication skills

● Ability to work independently or as part of a team

● Ability to complete tasks effectively with minimal supervision

● Must be available to work flexible work schedules

● High-level skill set

● Outstanding people skills

● Self-starter, needs to be able to work on his/her own

● Proficient in Windows 10 & 11 and Office Suite/O365

Apply